Location: Hyderabad, IN, 500 081 Requisition ID: 17227 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Job Responsibilities Take full ownership of software projects, ensuring successful execution while regularly reporting progress to the team lead. Collaborate closely with internal clients to define and refine specifications for new developments, driving innovation and efficiency. Engage with international teams in English to coordinate support, knowledge sharing, and collaboration on global projects. Design, develop, and implement new services and software modules, while continuously improving and maintaining existing solutions. Utilize version control systems like GitHub to manage code repositories and ensure streamlined development workflows. Efficiently manage project tickets and workflow using Jira, optimizing productivity and tracking progress effectively. Leverage Azure Cloud (preferred) for application development and deployment, enhancing scalability and performance. Requirements 10+ years of hands-on experience in Java development , delivering robust and scalable solutions. Strong PL/SQL programming skills, with practical expertise in Oracle and PostgreSQL databases. Deep understanding of Spring / Spring Boot framework for building enterprise-grade applications. Proficiency in version control tools such as Git / SVN , ensuring efficient collaboration and code management. Solid experience with Jira for ticket tracking, project management, and development workflow optimization. Excellent English communication skills (written and spoken) for seamless interaction with global teams. Foundational knowledge of IELTS , with certification preferred. Experience integrating Kafka is an added advantage, strengthening real-time data streaming capabilities. Practical experience with SDLC tools such as Jira / Jenkins , driving automation and deployment efficiency. 10+ years of hands-on experience in Java development , delivering robust and scalable solutions. Strong PL/SQL programming skills, with practical expertise in Oracle and PostgreSQL databases. Deep understanding of Spring / Spring Boot framework for building enterprise-grade applications. Proficiency in version control tools such as Git / SVN , ensuring efficient collaboration and code management. Solid experience with Jira for ticket tracking, project management, and development workflow optimization. Excellent English communication skills (written and spoken) for seamless interaction with global teams. Foundational knowledge of IELTS , with certification preferred. Experience integrating Kafka is an added advantage, strengthening real-time data streaming capabilities. Practical experience with SDLC tools such as Jira / Jenkins , driving automation and deployment efficiency. Keys to Success Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership #LI-YG1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17663 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Main Activities: Ensure Tickets and Player Emails are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate priority issues Follow up on tickets Document information according to standard operating procedures Flexible to work in 24/7 shifts Education and Experience: Bachelor’s degree or equivalent (Btech Preferred) Proficient in MS office English language proficiency- Expert Level Knowledge of customer service principles and practices Some experience in a customer service environment Key Competencies: Excellent verbal and written communication skills Listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience Keys to Success Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership #LI-JB1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17699 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Short Description The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions, resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. A great opportunity to bring your customer support experience to a technical role! Main Activities include: Ensure Tickets and Player Emails are handled within SLA’s Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate priority issues Route calls to appropriate resource Follow up on tickets Document information according to standard operating procedures Flexible to work 24/7 shifts Education and Experience: Proficient in MS office English language proficiency- Expert Level Knowledge of customer service principles and practices Some experience in a customer service environment Preferred Experience: Tech Support experience is Preferred, but not essential Unix skills, understanding of DB queries Incident management Hands-on experience monitoring tools like ELK, Nagios, Grafana or similar tools Bachelor’s degree or equivalent Key Competencies: Excellent verbal and written communication skills listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience Key to Success: Building collaborative relationships Decision making Drive results Foster innovation Personal energy #LI-JB1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17699 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Short Description The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions, resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. A great opportunity to bring your customer support experience to a technical role! Main Activities include: Ensure Tickets and Player Emails are handled within SLA’s Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate priority issues Route calls to appropriate resource Follow up on tickets Document information according to standard operating procedures Flexible to work 24/7 shifts Education and Experience: Proficient in MS office English language proficiency- Expert Level Knowledge of customer service principles and practices Some experience in a customer service environment Preferred Experience: Tech Support experience is Preferred, but not essential Unix skills, understanding of DB queries Incident management Hands-on experience monitoring tools like ELK, Nagios, Grafana or similar tools Bachelor’s degree or equivalent Key Competencies: Excellent verbal and written communication skills listening skills Problem analysis and problem solving Customer service orientation Organizational skills Attention to detail Judgment Adaptability Teamwork Stress tolerance Resilience Key to Success: Building collaborative relationships Decision making Drive results Foster innovation Personal energy #LI-JB1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17735 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Responsabilities: Oversee the iLottery production environments by monitoring availability and system health with operations and engineering support teams: Define activities, sequences of events, dependencies and duration of tasks required to meet internal and contractual requirements Improve the design and operation of existing systems to increase scalability, reliability and efficiency – cross platform Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs and innovating to continually improve Provide primary operations support and engineering for multiple large distributed software applications Reduce manual load by recognizing opportunities for improvement and advancement of existing processes Gather and analyze metrics from both operating systems and to assist in performance tuning and fault finding Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives Post incident reviews/postmortem: ensure all teams working to find all root causes and assig actions Provide direction and decision making for problem resolution Implement corporate operating procedures including communication, documentation, quality and change control processes Assess and manage the risk of strategic, technical, financial, political, and business factors facing the environments Coordinate across all corporate and regional departments and disciplines – and primarily with Service Management team Requirements: Excellent and precise communication and presentation skills 3-5 years technical leadership experience Experience on system integration, architecture and testing automations Familiarity with Cloud native applicatins Ability to work in cross functions activities Strong problem management and risk management analysis skills Strong ownership attitude Effective team player; teamwork Preferred: Understanding of operations systems eg linux, windows Understanding of databases Use of version control tools Proficient in various automation tools #LI-YG1 Keys to success: Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17909 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Short Description Join us as a ML Ops Engineer at Brightstar, where you'll spearhead the evolution of our AI and Machine learning solutions, driving innovation and excellence. You'll harness technology to revolutionise our digital offerings, to drive great customer experiences. To be successful as a ML Ops Engineer, you should have: Extensive Python programming experience (PySpark, Pandas, data manipulation libraries) Previous experience with Databricks platform Proficiency in CI/CD processes with tools like GitHub, Experience with container and orchestration technologies: Docker, Kubernetes, Helm Building/ Testing/ Deploying ML models using ML-Ops framework Some other highly valued skills may include: Strong knowledge of Azure cloud ecosystem Good knowledge and experience in data engineering with ETL pipelines Real-time data processing Experience in data modelling (star/snowflake schemas, dimensional modelling) Data visualisation tools such as PowerBI You may be assessed on the key critical skills relevant for success in role, such as monitoring, scalability, change management, security as well as business acumen strategic thinking. Purpose of the role: To design, develop and improve software and solutions, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities: Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, marketing and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Other responsibilities you might need to support: Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. Desired qualifications: Bachelor’s or Master’s degree in Computer Science or Software Engineering. Experience in using AWS, MS Azure or GCP services. Good to have any associate Cloud Certification. #LI-JB1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 17262 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Role The way we work: Agile Approach: We follow agile methodologies, emphasizing adaptability, transparency, and continuous improvement Open Communication: We require open dialogue, knowledge sharing, and constructive feedback Job Overview: We are looking for an experienced Software Quality Assurance Tester with manual and automated functional and non-functional experience to ensure the quality and reliability of our software products. The ideal candidate will work closely with the development, design, and product teams to improve the user experience and uphold quality standards. Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in software quality assurance testing. Proficiency in both manual and automated testing methodologies. Experience with testing tools such as Selenium, JMeter, or similar. Strong understanding of software development lifecycle (SDLC). Familiarity with agile methodologies. Excellent analytical skills and attention to detail. Strong problem-solving abilities and communication skills. Key Responsibilities: Develop, document, and maintain comprehensive test plans and test cases. Conduct both manual and automated testing of software applications to ensure quality and functionality. Collaborate with developers and product managers to identify system requirements and resolve issues. Lead efforts in performance testing, stress testing, and regression testing. Provide detailed analysis of defects and collaborate on solutions. Continuously assess current testing processes and methodologies, recommending improvements as necessary. Will be required to operate across different time zones and work with distributed teams. Knowledge of: Programming languages such as Java or Python. Experience with continuous integration/continuous deployment (CI/CD) tools. Background in performance testing and load testing. DevOps practices and continuous integration/continuous deployment (CI/CD), Jenkins. Cloud platforms, containerization technologies and orchestration tools. JIRA and SharePoint. #LI-YG1 Keys to Success Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.
Location: Hyderabad, IN, 500 081 Requisition ID: 18043 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com. Responsibilities Team Leadership & Development Build and lead a team of application security engineers and analysts. Foster a culture of innovation, accountability, and continuous learning. Define team goals, KPIs, and career development plans. Application Security Strategy Develop and execute a comprehensive application security strategy aligned with enterprise risk management goals. Collaborate with software engineering, DevOps, and product teams to integrate security into the SDLC. Secure Development Practices Lead the development and implementation of secure coding standards and training to development teams. Drive the adoption of DevSecOps practices and tools. Vulnerability Management Oversee application security testing including SAST, DAST, IAST, and manual code reviews. Manage the intake, triage, and remediation of application vulnerabilities. Offensive Security Management Develop offensive security / red teaming capabilities, team, and processes and oversee execution of penetration testing activities Governance & Compliance Ensure compliance with internal policies and external regulations (e.g., PCI-DSS, GDPR, MUSL, NIS2). Maintain documentation and reporting for audits and executive reviews. Tooling & Automation Select and manage application security tools and platforms. Drive automation of security testing and vulnerability tracking. Threat Modeling & Risk Assessment Lead threat modeling exercises for critical applications. Provide risk-based guidance to development teams and business stakeholders. Scope Complexity: Functions Responsible for or Influenced High – Influence on Information Security across the organization Diversity: Locations Responsible for or Influenced High - Influence on enterprise Typical Job Problems and Difficulties Ensuring alignment of multiple stakeholders and development teams Interfacing with customers as needed to discuss mitigating control options f Driving standardization across the enterprise Financial Accountability General Extent decisions governed by procedures or referred up Low - some actions are dictated by policy / procedure or complex issues must be escalated to management for resolution Standard requirements for research and analysis Provides security architecture research and analysis in a liaison capacity to all areas of technology development & infrastructure within any Systems Solutions & Delivery organization. Opportunity and consequence of typical errors (supervision) Frequent with high impact – systems are used globally Frequency and complexity of internal business contacts Frequent with high complexity – deal with business issues daily Frequency and complexity of external business contacts Vendor negotiations and contract review Networking with external agencies to stay abreast of threats and countermeasures. Physical (% time: travel, operating machinery, environmental etc.) Low – Minimal travel expected Qualifications Minimum education Bachelor’s degree in Computer Science, Cybersecurity, or related field. Years experience 8+ years of experience in Cybersecurity, including 3+ years in a leadership role and 3+ years in application security. Essential special training requirements CISSP, CISM, CSSLP, or OSWE certification a plus. Proven and demonstrated accomplishments in the Information Security field. Member of various Information Security Organizations (i.e., ISSA, SANS, ISC2, ESF, etc.) preferred. Strong understanding of secure coding practices, OWASP Top 10, and SDLC methodologies required. Experience with application security tools. Familiarity with cloud-native architectures and securing APIs and microservices. Other skills Excellent communication and stakeholder management skills. Working knowledge of graphic applications used for flow-charting and infrastructure depiction such as Visio and demonstrated ability to produce high quality documentation. Keys to Success Building collaborative relationships and a high performance team Decision making Drive results Foster innovation Personal energy #LI-JB1 Brightstar is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. Brightstar is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. For more information, please visit www.brightstarlottery.com.