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1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Perform back-office insurance transactions (Life & P&C) with accuracy efficiency Handle email-based customer queries ensure timely resolution Maintain SLA and quality compliance in daily operations Ensure accuracy and timeliness of processing tasks Required Candidate profile Understand nsurance principles, especially P&C lifecycle Familiarity with basic reinsurance principles Insurance terminology documentation Adapt to dynamic work environments rotational shifts Perks and benefits Perks and Benefits
Posted 6 months ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities To audit calls appointment / sale calls • To listen in to calls as well as making outgoing calls • To share feedback with agents, team leads, process owners • To identify, research and resolve issues of not met appointments • To recommend & track process improvements • To rework rejected cases, make outgoing calls to resolve rework cases To maintain MIS & share presentation on the monthly audited calls met ratio & conversion Preferred candidate profile Graduate with English + Regional language
Posted 7 months ago
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