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Bpo Hindi Calling

NEXORIA TRADE PRIVATE LIMITED

1 Lacs

Delhi

Posted:3 days ago

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Job Description

Key Responsibilities

  • Respond to customer queries via phone, email, and support tools.
  • Assist customers in resolving basic technical and product-related issues.
  • Handle inbound calls and provide real-time support to customers.
  • Create and update support tickets with accurate details.
  • Follow up with customers to ensure timely resolution.
  • Escalate complex issues to relevant teams when required.
  • Maintain proper documentation of customer interactions.
  • Deliver a positive customer experience in every interaction.

Skills Required

  • Good communication skills (verbal & written).
  • Basic computer knowledge and technical understanding.
  • Strong problem-solving and learning attitude.
  • Active listening and customer-handling skills.
  • Attention to detail.
  • Ability to multitask in a fast-paced environment.

Pay: ₹10,900.00 - ₹14,900.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Provident Fund

Work Location: In person

Skills Required

BPO Customer Queries Inbound Calls Customer Experience Customer Handling Attention to Detail Provident Fund Customer service Voice process (calls) Problem solving Communication

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Job Type

Full Time

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NEXORIA TRADE PRIVATE LIMITED

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