BPO Customer Support Professional-Voice/Chat (International/Domestic)

0 - 5 years

0 - 5 Lacs

Kharagpur, Bihar, India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Customer Support BPO Customer Support International Call Center Customer Care International Voice Process

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Provide customer assistance through phone, email, and chat. Resolve customer inquiries and perform troubleshooting for issues. Maintain up-to-date product knowledge to ensure customer satisfaction. Escalate intricate problems to senior support teams as needed. Key Deliverables: Efficient resolution of customer inquiries across multiple channels. High customer satisfaction scores through effective support. Accurate and current product information provided to customers. Timely escalation of complex issues for prompt resolution.

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Linchpin Technologies
Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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