Box Office Sales Assistant

Job Description

Ticket Sales: Selling tickets to patrons using ticketing software, including processing payments, handling refunds, and managing will-call. Customer Service: Providing information about events, seating, and venue policies, assisting with group and access bookings, and addressing customer inquiries and complaints. Cash Handling: Accurately handling cash, credit card, and electronic payments, balancing the cash drawer, and preparing daily audits. Box Office Operations: Maintaining a clean and organized box office area, assisting with will-call and guest list check-ins, and answering phone and email inquiries. Database Management: Maintaining an accurate customer database, including season ticket holders and other relevant information. Administrative Tasks: Preparing invoices, processing refunds, and assisting with other administrative duties as needed. Communication and Teamwork: Collaborating with other departments, including operations, front of house, and marketing. Job Types: Full-time, Permanent, Fresher Pay: ₹22,086.00 - ₹29,605.77 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person