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Boat Customer Support Executive

PRIME ONE

3 Lacs

India

Posted:1 week ago

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Job Description

Customer Support Executive

Working Days: 5 Days Working | 2 Week Offs

Cab Facility: Both-Side Cab Available

Meal Facility: One-Time Meal Provided

Qualification: Minimum 12th Pass

Experience: Freshers & Experienced Candidates Can Apply

Salary: ₹25,000 – ₹29,000 In-Hand + Incentives

Salary Growth: Salary Hike Opportunity After 3 Months Based on Performance Review

Key Responsibilities :-

  • Handle customer inquiries through calls, chats, and emails as required.
  • Provide accurate information about products, orders, and services.
  • Resolve customer complaints professionally and efficiently.
  • Maintain excellent customer satisfaction and service quality.
  • Update customer interactions and records in CRM systems.
  • Follow company policies and meet performance targets.
  • Coordinate with internal teams to ensure timely issue resolution.

Required Skills :-

  • Excellent English communication skills (verbal and written).
  • Strong customer-handling and problem-solving abilities.
  • Good listening and interpersonal skills.
  • Basic computer knowledge and typing proficiency.
  • Ability to multitask and work in a team.
  • Positive attitude and customer-focused approach.

Pay: ₹25,000.00 - ₹29,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Application Question(s):

  • How much do you rate your English Communication Skill out of 10 ?
  • How many months of experience do you have in calling or chat related role ?
  • What's your last in-hand salary ?
  • Are you ok with sales roles as well with Higher Incentives ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Gurgaon H.O, Gurugram, Haryana (Preferred)

Work Location: In person

Skills Required

Customer Support 12th Pass Performance Review Customer Complaints Customer Satisfaction Service Quality CRM Systems Issue Resolution Customer Handling Health Insurance Life Insurance Provident Fund

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Job Type

Full Time

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PRIME ONE

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