What you ll do: Assists Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements. Expert in developing / utilizing AI/ ML algorithms in statistical forecasting space Working experience of R, python packages As required, ability to represent Blue Yonder in industry conferences workshops preferred Ability to execute projects single-handedly with high delivery quality Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements Leads the writing of functional specifications during the design phase of the project that supports the documented solution design Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, Prepares for and conducts customized end-user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations Provides advice to customers regarding industry best practices and process methodology Recognizes and highlights incremental revenue opportunities with existing customers/projects. Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors Understands how the Blue Yonder solutions within the area of focus can be configured and delivered to better facilitate customer business processes (ensuring the ability to design, execute, and deliver) Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer. Provides non-technical end user support during the go-live and post-go-live period Ensures knowledge transfer is conducted with key customer project team/end users to maximize the customers on their own success after Blue Yonder s project roll-off Communicate project risks that may have a negative impact on the project schedule, scope or budget Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope, or budget Completes assigned and agreed to work within the allotted time and with a high level of quality Always conducts oneself in a professional manner with Blue Yonder customers and internal associates What we are looking for: 5 - 8 years of hands on experience, as a business consultant providing supply chain solutions for customers required. Either a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers preferred. Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred. A combination of Bachelor s degree and relevant industry experience may be considered in lieu of advanced degree Relevant solutions consulting and implementation experience with other leading supply chain planning solutions such as Oracle, SAP, or leading ERP may be considered. Strong business analysis skills, understanding and usage of statistical algorithms, SCM concepts, awareness of tactical planning on overall supply chain required Relevant industry certification from APICS will be a plus Current or prior experience working in Management consulting organization or Supply Chain Center or Excellence settings preferred Skill set and availability requirements as per the organizations needs Knowledge in performance tuning techniques is added advantage. Provides guidance to Support Services in responding to base technical issues. Understanding and experience with the technical requirements for the product line assigned. Understanding of Database structures. Understanding of various technical platforms and infrastructures. Understands Blue Yonders product suite to convey relationships and touchpoints to the customer. Works with appropriate parties to ensure issues are resolved. Ability to prepare and deliver presentations for user and management. Strong verbal, written and interpersonal skills required Extensive Travel required (Approximately 90%). Work Location Work Model All associates are expected to be in Bangalore Office for min of 3 days a week. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview The Commercial Business Analyst is an integral part of the Commercial Desk team within the Commercial Excellence organization at Blue Yonder. This team acts as a central hub to guide and support Sales through the internal processes required for deal closure. The team collaborates extensively with cross-functional teams such as Legal, Revenue Recognition, and HQ Approvals. As a Commercial Business Analyst supporting the Services Sales business, you will work within Blue Yonders business practices guidelines and quote-to-cash process to structure, obtain approvals and draft Services Work Orders for Blue Yonder s services engagements. You will collaborate across Blue Yonder to drive sales productivity and serve as a point of contact for sales executives, ensuring operational excellence through end-to-end "back office" processes. Your role involves proactively working with sales to develop and support creative business opportunities, ensuring that proposed deal structures and solutions align with company objectives, approval requirements, and policies. This position is designed to help you grow within the team, with the potential to progress to a Commercial Business Partner role, taking on more responsibility and becoming a trusted advisor to Sales on more complex deals as you gain deeper knowledge of Blue Yonders processes. What you ll do Establish and maintain positive, productive working relationships with Sales teams and other key stakeholders. Assist Sales with drafting Services Work Orders (SOWs) and manage CRM and CPQ data entry for certain deal elements. Guide Sales through Commercial Desk processes, including Blue Yonder s internal business approval process, facilitating business approvals according to the Blue Yonder Approval Matrix. Review, prepare the initial draft, and negotiate customer and partner-facing services-related orders, SOWs, agreements, and amendments based on established guidelines. Document obtained deal approvals and other necessary documentation. Draft clear and commercially sound SOWs for the deals you support. Review executed customer agreements to ensure compliance, completeness, and accuracy. Enforce company contracting guidelines, methodology and standard operating procedures. Determine bookings value for standard deals and apply bookings value adjustments in Salesforce as needed to ensure accuracy. Triage incoming requests for the team through the SOW workflow tool. Document and maintain internal team process and policy materials. Stay up-to-date on company processes, products, and new releases. Provide high-level customer service to internal and external customers. Perform ad hoc projects and duties as assigned. What we are looking for Customer service-oriented mindset. Positive, team-oriented attitude with a healthy sense of humor. Attention to detail and accuracy. Excellent analytical, problem-solving, and research skills. Ability to function independently as well as within a team effectively and efficiently. Highly organized and flexible, with the ability to prioritize and work effectively on multiple tasks in a demanding, fast-paced environment. Experience drafting and negotiating Professional Services, SaaS and/or software contracts. Understanding of legal, risk, and business impacts to contract language and deal velocity. Excellent written and oral communication skills. Ability to quickly adapt in a changing environment, including learning new tools and processes. Willingness to be flexible with working hours, especially at quarter ends and around year-end holidays, if needed. Experience working in a CRM system, especially Salesforce. Experience working in a software or SaaS company is a plus. Experience with CPQ systems is a plus. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Focuses on further improving their craftsmanship and extending their skills beyond plain implementation, in particular: Develops quality software according to clean code principles and Blue Yonder standards and writes effective test cases. Autonomously pulls issues from the team backlog or supports other team members with their issues as appropriate. Participates in team activities such as backlog grooming, planning, daily stand-ups, and retrospectives. Understands basic functional and technical requirements of software components. Contributes to designs of individual stories. Continuously improves themselves and the code they produce. Incorporates aspects of information security in their own work. Develops an understanding of how changes in the team s deliverables affect other teams and the customer. Additions for service-delivering teams Identifies operational issues and brings them to the attention of the team. Autonomously plans and performs routine changes. Independently resolves incidents around a limited set of service functions. Independently handles service requests. Realizes that resource consumption directly affects SaaS profitability. Secondary Duties and Responsibilities Autonomously performs small refactorings to improve local software quality. Is aware of the teams continuous integration pipeline and fixes broken builds as necessary. Actively provides feedback during code reviews. Onboards new members to the team and helps develop junior engineers. Assists associates with implementational and operational issues. Clearly communicates impediments and actively seeks support by team members to overcome obstacles. Participates in implementing performance benchmark tests. Understands company and team visions and the problem domain their team works on. Demonstrates problem solving and innovation ability. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview The mission of the Operations Manager is to assist the Global Customer Success team in scaling effectively. You will be a key partner in establishing customer success objectives, strategies, tactics, and reporting for the global team. Specifically, you will support and enable the team in achieving operational targets related to expansion, revenue retention, referenceability, and ARR through detailed reporting. The Operations Manager is also responsible for driving the strategic vision, implementation, and continuous improvement of the Gainsight platform to enhance customer success outcomes. This role involves collaborating with cross-functional teams to gather and prioritize requirements, ensuring that Gainsight aligns with the organizations broader customer success objectives. The Operations Manager Int will leverage data and analytics to monitor platform performance, identify areas for optimization, and implement enhancements that drive key metrics such as customer health, retention, and expansion. Scope Ensure Gainsight ongoing enhancements align with the organizations strategic goals for customer success. This includes defining the product vision, setting clear objectives, and developing a roadmap that supports long-term business strategies. Collaborate with various departments such as Customer Success, Sales, Marketing, Data Analytics, and IT to gather requirements, prioritize features, and ensure that Gainsight meets the needs of all stakeholders. Facilitate communication and coordination across teams to drive seamless integration and adoption of the platform. Leverage data and analytics to develop, track, and measure results for CSM related initiatives and metrics such as customer health, attrition risk, expansion opportunities, referenceability, and more. Support the rollout of processes, programs, and tools to improve the CSM teams effectiveness. Identify bottle necks and document potential improvements in current CSM operations. Ability to communicate KPIs to the global CSM team, team leaders, VP and CVP of CS. Additionally, comfortably working with stakeholders in Sales, Operations, Data Analytics, Finance, Renewals, Marketing, DX, and others. What You ll Do Establish and communicate a clear product vision and roadmap for Gainsight implementation and enhancements, ensuring alignment with business objectives and customer success goals. Work closely with the development team to ensure that the Gainsight platform is built according to specifications. This includes writing user stories, defining acceptance criteria, and participating in sprint planning and review meetings. Continuously monitor the performance and usage of Gainsight, leveraging data and analytics to identify areas for improvement. Provide insights and recommendations to optimize the platform s effectiveness in achieving customer success metrics. Act as the primary point of contact for all Gainsight-related inquiries and updates. Conduct regular training sessions and workshops to ensure stakeholders are well-versed in using Gainsight features and functionalities to drive customer success. Act as a business partner for the CSM team, providing guidance and insights into customer health, attrition risks, expansion opportunities, SaaS consumption, and adoption. Leverage data and analytics to develop, lead, and measure results for CSM related initiatives, programs, and campaigns. Interpret data and provide ongoing reporting. Aid in the deployment and ongoing hygiene of Customer Success Platform (Gainsight, Salesforce, PowerBI) Provide regular updates on customer success metrics and insights to leadership and stakeholders. Support the rollout of processes, programs, and tools to improve the CSM team s effectiveness. Collaborate cross-functionally with major stakeholders in Sales, Services, Operations, Data Analytics, Finance, Renewals, Marketing, Product, and others. What We Are Looking For 5 Years experience in a Business Operations capacity Strong experience with Microsoft Office (Excel, Power Point) Salesforce application/reporting skills Experience with Gainsight Strong overall reporting/analytics skills Excellent written and verbal communication skills Organized with proven ability to successfully manage multiple tasks while maintaining high quality outputs and delivering on time. Analytical thinker with the ability to break down complicated issues and simplify complicated processes. Strong attention to detail in daily tasks and projects, while also having the ability to see beyond the individual tasks and understand the broader impact and implications of activities on other cross-functional teams. Relevant experience in technology industry (SaaS preferred) Experience with MS Visio PowerBI (Preferred) Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: Drive adherence to budget and forecast and provide in depth analysis of variances, opportunities, and risks Preparation of results, deliverables, and insights to leadership prior to due date Deep engagement with all levels of the organization to provide feedback, insights, and business direction to the APAC Professional Services leadership team. Our current technical environment: Proficient in Microsoft Excel. Knowledge of Microsoft Office Suite, Hyperion reporting, BI Tools (Power BI, Power Pivot.) High communication skills in English What you ll do: Provides complex and occasionally highly complex financial analysis for APAC Professional Services business, typically exercising a strong understanding of the business to determine the best method for achieving objectives. Consults with business leaders to guide and influence strategic decision-making within a broad scope including identifying, developing and publishing meaningful business intelligence, metrics, analytics and dashboards Forecasts financial results within a broad scope. Build decision support models around different parts of the PL. Forecast and report out on headcount and other cost components for the Professional Services organization. Analyze costs / productivity to optimize capacity decisions related to labor mix and use. Provide financial support and reporting for projects, tracking reporting. What we are looking for: Degree in Finance / Chartered Accountancy / MBA finance Minimum 7 to 13 years relevant work experience in relevant field. Excel superuser Significant, broad financial planning analysis and/or relevant accounting experience Experience as a finance professional in a technology environment. A clear understanding of key processes and metrics of a successful Professional Services organization Evidence of the ability to work in a fast-paced, ever-changing, growth environment. Demonstrated ability to work independently, meet concurrent deadlines, organize time and priorities and work well as a member of a global team. Outstanding interpersonal skills and the ability to work collaboratively with individuals at all levels in the company and globally. Excellent written and verbal communication skills, including the ability to explain financial concepts to the business. Strong attention to detail, analytical and problem- solving capability Ability to work during APAC time zone ( 8 am to 5 pm ) to cover half the business work time in, and to be flexible as required In-depth Financial systems user knowledge, ideally Hyperion / Workday. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams. Scope: Core responsibilities to include support and administration of Platform Integration services components - Python based, Blue Yonder Connect (using MuleSoft) based adapters and services. The team currently comprises of 60+ global associates across India (COE), NA working across 24/7 and is expected to grow. The incumbent will work with a team of technical staff within Blue Yonder Teams, Blue Yonder Customers, Blue Yonder Partners and should have experience in installing, patching, deploying, upgrading, troubleshooting and performance tuning of Applications, Integration Services, ESB/middleware components etc Our current technical environment: Software: Python, MuleSoft, API s Database: MS SQL Server, Snowflake Cloud Architecture: MS Azure Frameworks/Others: Kafka, Elasticsearch, ETL/Data management services, knowledge on monitoring tools (Splunk, Zabbix, AppDynamics) What you ll do: Provide technical support for applications and services based on Python Mulesoft Support and resolve technical issues of Python based adapters and services including other Platform/Integration components Technical support for resolving alerts, monitoring, level 1 2 investigation of issues, customer cases with Python related adapters services Deploying, upgrading, and supporting Python / Mule /AMQ / services/technologies Working with customer/application/product teams ensuring the deadlines are not breached Identifying areas improvement and cutting down the manual effort through automation What we are looking for: Bachelor s degree (STEM preferred) and minimum 3 to 6 years of experience in Software development/support Ability to work flexible hours in shifts and the ability to support 24x7 production support operations Strong customer facing skills and communication skills (verbal and written) Strong knowledge of service management processes like incident, service request, change and problem Working knowledge of ticket tracking tools like Salesforce/Service now/Jira Strong troubleshooting skills Good working knowledge on SQL (preferably Microsoft SQL server) Working knowledge of API s (REST and SOAP) Experience in using monitoring tools (Splunk, Zabbix, AppDynamics) and dashboards for faster troubleshooting Experience with Active MQ, Message Broker or other JMS based messaging platforms like Kafka, Rabbit MQ Experience is using ARM for monitoring and analysis of the environments Experience in working on Windows and Linux Operating System Experience troubleshooting/Managing Runtime Servers Experience working with Python Mulesoft Connectors - Standard/Custom Experience troubleshooting and performance tuning of ESB/middleware components Learn Installation and configuration of Mule runtimes via Mule Management Console - Install or via Jenkins using MuleSoft API and standard deployment methodologies. SaaS/Cloud/Azure experience a plus Willingness to learn Blue Yonder Solution knowledge to optimize support and troubleshooting interactions and time Experience working with any Planning or Execution Systems is a plus. Prior systems administration/application configuration management experience is preferred. Ability to adapt and respond to fast moving changing project environments Capable of facilitating (design sessions, conflict resolutions, brainstorming, etc.) meetings. Well organized and ability to meet deadlines and multi-task. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: As a Product lead, you will collaborate with Senior Product Leaders, Development Teams, Customers, and key stakeholders to drive innovation in Blue Yonder Network Solutions for retail, manufacturing, and distribution. Your primary focus will be coordinating interoperability between BY Enterprise solutions (Planning Execution) and the BY Network Command Center. You will own the product roadmap and deliverables for the BY Network Command Center solution, ensuring seamless integration and impactful enhancements. What you ll do: Work closely with Customers to gather Product requirements. Define and prioritize Product/ Release Backlog and work closely with Scrum teams, UX, Product Owners to drive execution. Determine how cutting-edge technologies can be used to address customer requirements. Continuously release new features and gather customer feedback. Work with Product Director to understand Product Roadmap, identify cross product requirements and work with other product managers to ensure cross functional requirements are addressed. What we are looking for: BS/MS degree in Industrial Engineering, Computer Science, or a related technical field, or equivalent practical experience. 4 to 6years of experience in a Product Management role working with Engineering teams. Collaborate with cross-functional teams, including engineering and design, to bring products to market. Experience working with machine learning, AI systems, Cloud, SaaS, emerging cloud use-cases for web/mobile and enterprise companies, in complex supply chain networks. Develop and maintain product roadmaps, schedules, and budgets. Act as the primary point of contact for all product-related communication with stakeholders. Stay up to date with the latest developments in supply chain technology. Present product demonstrations and provide product training to internal and external stakeholders. Ability to prioritize work for scrum teams and manage changing priorities. Demonstrated ability to achieve goals in an innovative and fast-paced environment and to evolve product strategy based on research, data and industry trends. Excellent problem-solving, organizational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships. Ability to travel (25 - 30%) require Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Scope: Seeking an astute individual that has hands-on experienced Full stack developer with expertise in Java, Springboot, React and open source. Core responsibilities include Develops quality software according to clean code principles and Blue Yonder standards and writes effective test cases. Our Technical Environment: Performance Engineer with expertise in JMeter Java and Data structures Linux perf commands Shell scripting with SQL What you ll do: As a Performance Engineer, you serve as a specialist in the engineering team that supports the team with following responsibilities. Participate in design and development of skeleton/stub components for the successful integration tests.. Develop automation utilities and scripts that help to automate mundane tasks. Participate in status meetings with Project stakeholders on need basis. Gather and validate the NFR s shared by customers/stakeholders. Mentor the team members on Performance test activities as the need arises. Analyse the Performance test runs and report defects and share the findings. Prepare and review Performance Test reports What we are looking for: 5-9 years of experienced Performance Engineer with expertise in JMeter Java and Data structures Linux perf commands Shell scripting SQL knowledge. Telegraph, Influx, Grafana for Application monitoring. Ubuntu OS. Tomcat/Netty Understanding of REST API s Thread Dump analysis, GC logs analysis, Heap dump analysis. Experience working on either GCP or AWS or Azure or any other cloud service provider Cassandra or any NOSQL DB, ( Mongo DB) (Nice to have) Hazelcast or any IMDG ( In Memory Data grid) or REDIS, (Nice to have) Hands on in distributed tracing - zipkin, etc Python/R Kafka Understanding of reactive applications Glowroot Flame graphs for diagnostics Understanding of Microservices architecture Ecommerce and Retailer domain understanding (Nice to have) A strong and innovative approach to problem-solving and finding solutions Excellent communicator (written and verbal, formal and informal) Flexible and proactive/self-motivated working style with strong personal ownership and problem resolution Ability to multi-task under pressure and work independently with minimum supervision. Ability to prioritize under pressure Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams. Scope: Core responsibilities to include analyse business requirements and designs for accuracy and completeness. Develops and maintains relevant product. Our current technical environment: Software: Java, Spring-boot, GIT, Hibernate, Rest API, React JS, Node JS Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Frameworks/Others: RDBMS, Spring-boot, React What you ll do: Understands and analyze business requirements and assists in design for accuracy and completeness. Develops and maintains relevant product. Demonstrates good understanding of the product and owns one or more modules. What we are looking for: 4 to 7 years of experience in Software development with Bachelor s degree. Strong programming experience and background in Enterprise Java, Spring boot and React Demonstrable experience with microservices based architecture. Proficient in Java/J2EE, Spring framework, REST, Microservices architecture, Junit/Test automation frameworks Experience working on UI technologies - ReactJS / Angular JS Strong in SQL preferably Oracle Working exposure on DevOps environment building CI/CD pipelines through Jenkins Experience in Performance tuning, troubleshooting memory or connection leaks Exposure to Agile methodology, Git and JIRA Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong technical foundation with ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams Current technical environment: Software: Java, Springboot, Gradle, GIT, Hibernate, Rest API, OAuthNeed to be able to develop, debug and enhance Supply Chain Core Planning Heuristic solver SPARQ. Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD etc) Frameworks/Others: Docker, Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite What you ll do: As a Software engineer you will be developing software and mentoring other junior engineers.You will be enhancing Supply Chain Heuristic Solver SPARQ and need to debug and solve complex supply chain problems You will own relationships with other engineering teams and collaborate with other functions within Blue Yonder What we are looking for: Bachelor s degree and minimum 2-3 years of experience in Software development. Solid CS fundamentals with experience across a range of disciplines, with one or more area of deep knowledge and experience, Java, Springboot, Rest API, understanding on Microservices architecture, Docker, Kubernetes Strong programming experience and background in Core Java Experience with API management platforms providing / consuming RESTful APIs Experience with varied tools such as Spring Boot, OAuth, REST, GraphQL, Hibernate, NoSQL, RDBMS, Docker, Kubernetes, Kafka, React. Experience with DevOps, Infrastructure as Code and infrastructure automation. Project, Migration Experience would be a plus. Good Understanding of secure architectures, secure configuration, identity management, Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Scope: Core responsibilities to include Architecting and designing (along with counterparts and distinguished Architects) a ground up cloud native (we use Azure) SaaS product in Order management and micro-fulfillment The team currently comprises of 60+ global associates across US, India (COE) and UK and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor junior and mid-level software associates in our team Our current technical environment: Software: Java, Springboot, React, Gradle, GIT, Hibernate, Rest API, OAuth Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite What you ll do: Drive architecture and designs to become simpler, more robust, and more efficient. Write and review service descriptions including relevant measures of service quality and drives architecture to deliver on these promises through self-healing, reliable services that require minimum manual intervention. Provide early visibility and mitigation to technical challenges through the journey. Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers What we are looking for: Bachelor s degree (STEM preferred) and minimum 1 to 3 years of experience in Software development; ideally a candidate that has started as a Software Engineer Strong programming experience and background in Enterprise Java, Springboot, Gradle, GIT, Hibernate, Rest API, OAuth Demonstrable experience designing, building deploying and maintenance of enterprise cloud solutions (we use Azure) in AWS, Azure and or GCP Demonstrable experience with microservices based architecture on Cloud at scale. Experience with implementation of Event driven architecture using Kafka, Spark or similar technologies Hands-on development skills along with architecture/design experience; should not have moved away from software development Demonstrable experience, thorough knowledge and interests in Cloud native architecture, Distributed micro-services, Multi-tenant SaaS solution and Cloud Scalability, performance and High availability Experience with API management platforms providing / consuming RESTful APIs Experience with varied tools such as Spring Boot, OAuth, REST, GraphQL, Hibernate, NoSQL, RDBMS, Docker, Kubernetes, Kafka. Experience with DevOps, Infrastructure as Code and infrastructure automation. Good Understanding of secure architectures, secure configuration, identity management Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. Our current technical environment: Software: BY Demand, BY Fulfillment, BY ESP, BY Inventory Optimization Cloud Architecture: MS Azure Frameworks/Others: PL/SQL, RDBMS What you ll do: Understand the implemented solution/ products Analyze the issues, identify Root cause and find the permanent solution to any problem Adheres to SLA based on the severity of the customer cases. Complete the product certification courses assigned. Document the learning and building the knowledge content Provide early visibility and mitigation to technical challenges through the journey. Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer Should collaborate with Solution/Technical architect(s) to stabilize the system Enhance/Change the design based on new business requirements by the customer Single Point of contact for all customer requests for the designated solution Manage/Support new roll outs/deployments and handle change requests/enhancements To improve various KPIs for the customer What we are looking for: Bachelor s degree minimum 8 to 12 years of experience in Product Support / Implementation support. Skill set and availability requirements as per the organizations needs Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers. Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required Deep understanding of Customer business and processes Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex Knowledge in performance tuning techniques is added advantage. Understanding and experience with the technical requirements for the product line assigned. Understanding of various technical platforms and infrastructures. Understands Blue Yonder product suite so as to convey relationships and touch-points to the customer. Works with appropriate parties to ensure issues are resolved.

Scope: We are a leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places To Work . Deployment team s mission is to deploy and operate end-to-end microservices based Order fulfillment components products in Azure and GCP environments with customer focus. This team deploys and operates software that leverage, messaging frameworks and innovative open source to build the platform. What youll do: As a SaaS Devops engineer, you will be responsible to deploy and monitor microservices; and makes sure the solution is running efficiently within the agreed upon SLAs as well as support the implementation team. Responsibilities: Primary Duties and Responsibilities Work with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure (AKS) and GCP cloud platforms. Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions. Provide technical feedback to engineering regarding product changes and enhancements. Deploy and automate deployment as well as monitor the client solution; make sure the client environments are up 99.9999% of the time and meet the response time SLAs. Plan upgrades and executes towards the goal of moving all the clients to the latest version of the software. Make sure the deployments are secure and work with security team to harden the environments and fix any security vulnerabilities. Inspires the team to become better at their craft and trains the team both technically and functionally. Looks beyond the surface and fix the root causes rather than symptoms. Identifies skill gaps, and actively helps in training the new members of the team on the open-source technology stack Actively identifies and reduces complexity in deployments and motivates team members to do the same. Provide technical feedback to engineering regarding product changes and enhancements. Create tests, tools, and diagnostic procedures for use by product support personnel. Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process. What we are looking for: Bachelor s degree or Master s degree and 7+ years of equivalent experience in technology related field (for example, computer science, information technology, electronics engineering, etc.) 3+ year of experience in AKS/GKS, Jenkins, DevOps, Terraform Groovy, and Automation Understanding of ITIL processes (Incident management, Request fulfilment, Change management, RCAs) Hands-on experience and/or significant familiarity with Cloud and automation tools/technologies such as (all not required): Microsoft, Amazon, Google CI/CD tool suites; IaaS, PaaS, SaaS tool suites; other tools such as Terraform, Ansible, Chef, InSpec, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker Kubernetes, etc. 2+ years experience in shell scripting (unix, python) 1+ years of proven proficiency in JIRA, Rally, or similar Agile lifecycle tools; solid understanding of and demonstrated hands-on experience in using Agile Project Management tools Solid understanding of and demonstrated hands-on experience with collaboration tools (any 2) JIRA, Confluence, visualization tools (Lucid Charts, Visio) Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Key Accountability Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Prioritizing incidents according to their urgency and influence on the business. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. Adjusting the incident management process as required to ensure its effectiveness. Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks. Minimum requirements Associates Degree (or equivalent) in Computer Science; Information Technology or related field preferred 10 years of IT experience with 3 years MIM experience Recent experience as an Incident Manager within an Enterprise scale environment demonstrating strong analytical fault finding, diagnostics and troubleshooting skills. Excellent communication skills, written and verbal. Previous exposure to ITSM / ITIL toolsets with a clear understanding of how tools should be used to support incident management process activities. Excellent interpersonal, influencing skills, interacting appropriately with colleagues of many technical skill levels, remaining calm and courteous while working in a high-stress situation to resolve problems. Experience in handling Major incidents for Cloud Platform such as Azure, AWS/GCP, VMWare Flexible, enthusiastic and team player with excellent written, verbal communication to develop creative solutions for challenging client needs. Ability to translate technical issues into understandable business language for end users. Flexibility in working hours MIM operations are 24/7*365 model to cater Global Clients some activity will require weekend and after-hours work. Skills:- Technical skills - Ticketing tool / MS Office (Visio, Excel, PPT, Word), Service Now, Windows Linux platform Problem-solving skills - should be able to devise technical and creative solutions to user issues. Communication skills - Effective communication is key in this role to gather data about problems, prepare detailed notes and reports, and update users with further steps Time management - Need to maintain excellent time management skills and should be able to set priorities when handling multiple cases. Team collaboration - To routinely work with other functions to resolve user issues, so they need to successfully collaborate with team members and coworkers. Highly motivated, hands on personality. Ability to learn quickly in a challenging environment. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong technical foundation with the additional ability to be hands-on with the broader engineering team as part of the development/deployment cycle, and deep knowledge of industry best practices, with the ability to implement them working with both the platform, and the product teams. Scope: We are seeking an experienced Lead Engineer with deep expertise in Python/Go kubernetes, Platform Engineering and Azure. You will play a key role in designing and developing highly scalable and low latency platform software solutions and driving technical excellence. You will have the opportunity to influence architectural decisions, build cloud-native solutions, and ensure best practices are applied across the software development lifecycle. Our current technical environment: Software: Python/Go, GIT, Rest API, OAuth Observability: Elastic, OTel framework, metrics generation and collection Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) Frameworks/Others: Kubernetes, Platform Engineering, Elasticsearch, NOSQL, RDBMS, FastAPI, GIT What you will do: Architect and Develop: Design, implement, and maintain robust backend services using Python/Go. Delivering high-quality code, adhering to SOLID principles and OOP best practices Cloud Solutions: Leverage Microsoft Azure services for building, deploying, and scaling applications. Work with services like Azure Kubernetes Service (AKS),helm, terraform, github action and Mongodb. SaaS Development: Design and develop of SaaS solutions, focusing on multi-tenancy, scalability, low latency and high availability Hands-on Leadership: Lead by example through hands-on coding, peer code reviews, and setting high standards for software quality, performance, and security. Mentorship: Provide technical guidance, and support to junior and mid-level engineers, fostering a collaborative and innovative development environment. Collaboration: Work closely with cross-functional teams including Product Management, Platform Services, and PD to ensure seamless integration and delivery of features. Performance Optimization: Identify performance bottlenecks, troubleshoot complex issues, and optimize code for maximum scalability and reliability. Best Practices: Champion software engineering best practices such as test-driven development (TDD), continuous integration/continuous deployment (CI/CD), and secure coding standards. What we are looking for: 7+ years of experience in software development using Python/Go Proficient and hands-on in Python/GO programming with good understanding of OOPS concepts and solid principle. Expertise in Microsoft Azure cloud services, including deploying microservices and managing infrastructure. Deep understanding of microservices architecture, RESTful APIs, and designing scalable backend systems. Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB). Experience with containerization and orchestration tools such as Docker and Kubernetes. Demonstrates strong problem-solving abilities, with a natural curiosity to explore and understand complex systems and end-to-end workflows. Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: The Business Intelligence Business Partner serves as a key liaison between the technical team and business units, focusing on gathering requirements, providing strategic recommendations, and managing BI projects. This role is pivotal in translating complex data into actionable insights that drive decision-making and operational improvements. What you ll do: Collaborate with business stakeholders to understand their needs and translate them into detailed BI requirements. Lead the management of BI projects, ensuring timely delivery and alignment with business objectives. Develop strategic recommendations based on data analysis to enhance business processes and customer outcomes. Serve as a bridge between the technical developers and business units, facilitating clear communication and project alignment. Directly impact strategic decisions by delivering insights that drive business improvements and innovation. Enhance collaboration and efficiency by effectively managing projects and interfacing between technical and business teams. What we are looking for: Total 10yrs of experience with Bachelor s Degree in business Analytics, Computer Science, or a related field; Masters preferred. Minimum of 5 years experience in Power BI, Tableau, Databricks, etc. with a strong focus on business analysis and project management. Demonstrated ability to manage BI projects and work cross-functionally with technical and non-technical teams. Exceptional analytical, problem-solving, and project management skills. Excellent communication skills, with the ability to articulate complex concepts to a diverse audience. Strong leadership qualities and the ability to foster teamwork and collaboration. Experience in the supply chain or logistics sectors is highly desirable. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: We are seeking a Product Owner to lead the development and adoption of Notification and Chat/Collaboration Services for our SaaS supply chain management platform. These services will enable seamless real-time communication, alerts, and workflow collaboration across multiple applications. The Product Owner will ensure these capabilities meet the needs of internal teams, enhance user engagement, and integrate effectively with the broader platform ecosystem. In this role, you will manage the product backlog, prioritize features, and collaborate with engineering, design, and application teams to drive adoption and continuous improvements. You will work with stakeholders across multiple product teams to ensure the notification and collaboration services are scalable, intuitive, and support business-critical workflows. What You ll Do: Own and manage the product backlog, defining and prioritizing features for notification and chat/collaboration services. Act as the Product Owner for an Agile scrum team, leading backlog refinement, sprint planning, and execution. Engage with internal application teams to understand requirements and ensure seamless integration of messaging and collaboration services. Define real-time communication and notification strategies, ensuring reliability, scalability, and an intuitive user experience. Drive adoption and enablement, creating documentation, training materials, and best practices for application teams. Work closely with engineering, design, and business stakeholders to align development with user needs and platform goals. Success Metrics Adoption KPIs Platform Adoption: % of internal teams using notification and collaboration services, integration rate with SaaS applications. System Performance: Delivery speed, reliability, and uptime of real-time notifications and chat services. User Engagement: Message delivery success rates, open/click rates for notifications, active collaboration session metrics. Operational Efficiency: Reduction in email-based workflows, increased response times in chat-based collaboration. What We re Looking For: 5+ years as a Product Owner in SaaS or platform services. Experience in customer success, account management, or implementation services. Familiarity with real-time communication technologies, chat platforms, or notification services. Experience working in Agile environments, managing cross-team collaboration. Strong stakeholder engagement skills, with the ability to align diverse teams on shared platform goals. Why Join Us Own and drive the future of real-time communication and collaboration within a leading SaaS platform. Work with cutting-edge technologies to improve how users interact and stay informed across applications. Collaborate with engineers, designers, and product leaders to create scalable, intuitive communication tools. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong technical foundation in Python, SQL, APIs and UX. Scope: Core responsibilities include focusing on innovation and improving delivery effectiveness by driving automation across the organization in software development, deployment, and infrastructure consistency. Provide standardized enterprise solutions for on-premise and cloud infrastructure and application deployment across multiple products. Apply the appropriate software engineering patterns to build robust and scalable systems. Expert in programming and apply your skills in developing the product. Influence fellow engineers by proposing software designs, providing feedback on software designs and/or implementation. Good problem-solving skills and can help the team in triaging operational issues. You leverage your expertise in eliminating repeat occurrences. Our current technical environment: Software/Tools: Python, GitHub, Jenkins, SQL PaaS, Python Django, Power BI Application Architecture: Scalable, Resilient, event driven, secure multi-tenant architecture Cloud Architecture: MS Azure (ARM templates, AKS, Virtue Networks, Event Hub, Azure AD) What you ll do: Develops quality software (including effective test code) according to clean code principles and Blue Yonder standards. Provides input for the prioritization of issues in the backlog and autonomously pulls issues or supports other team members as appropriate. Participates in team activities such as backlog grooming, planning, daily stand-ups, and retrospectives. Translates business requirements to user stories and actively seeks feedback by the stakeholders. Takes the lead in designs of individual stories and translates the design to subtasks. Considers aspects of information security while coding and reviewing others code. Keeps up to date with technology and research latest trends in the industry. Is perceived as the expert in a small area and is the go-to person for related implementational and operational issues. Design, architect, implement and document next generation system architecture and automation solutions. Evaluate and coach other engineers on the technical and interpersonal best-practices. What we are looking for: Bachelor s degree and minimum 5 to 8 years of experience in Software development Strong programming skills and background in Python, SQL Ability to debug and diagnose issues in complex enterprise applications Hands-On experience and Proficiency in below Technical skills Python SQL Bash/Shell/Perl Devops Linux/Unix Windows Platform Power BI Good to have GitHub, DevSecOps domain knowledge Basic understanding of virtualization, private, hybrid and public cloud computing concepts. Basic understanding in key areas such as Cloud Services such as IaaS, PaaS and SaaS on major cloud hosting platforms (Azure), Excellent team player and work with go-get attitude Should have good communication skill and effectively work with stakeholders and team as well Strong troubleshooting and problem-solving skills. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: Core responsibilities to include design and development (along with counterparts and distinguished Architects) of Emerging Warehouse, a ground up cloud native (we use Azure) SaaS product. The team currently comprises of 20+ global associates across US, India and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor junior and mid-level software associates in our team Our current technical environment: Software: Java, Spring boot, Gradle, GIT, Hibernate, Rest API, OAuth, ReactJS, GraphQL Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (ARM templates, AKS, Application gateway, Azure Service Bus, Azure Data Storage, Azure AD) Frameworks/Others: Kubernetes, Kafka, NOSQL, RDBMS, Gradle GIT, Jenkins What you ll do: Testing and automation of new features on the product Contribute to the performance testing security testing and develop automated scripts for these on the product Manage the build pipelines Involve in requirement analysis, design discussions to come up with test plan much ahead as we move to test driven development Handle queries from the internal/external stake holders on the product Setup/Manage demo environments for sales acceleration and customer adoption Contribute to our innovation track What we are looking for: 5-8 Yrs of experience in QA Automation Engineer with expertise in both manual and automation testing. Perform API testing with a good understanding of RESTful services and tools like Postman or similar. Conduct integration testing across complex systems, including Kafka, RESTful APIs, and other middleware components. Hands-on experience with automation frameworks such as WebDriver IO, Rest Assured, and Fitnesse. Strong analytical and problem-solving skills with attention to detail. Knowledge of cloud platforms (e.g., AWS, Azure) and Experience with CI/CD pipelines and tools like Jenkins, Git, or Azure DevOps Experience or knowledge in Warehouse Management Systems (WMS) or the supply chain domain is a plusPrefer profiles with previous experience with Warehouse/fulfillment or any ecommerce products Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Talent Supply Chain Workforce Planning Leader will be responsible for developing and executing strategic workforce planning initiatives to ensure the alignment of talent supply with organizational demand. This role requires a forward-thinking leader with expertise in demand forecasting, resource management, and cross-functional collaboration. The create a reliable view of demand forecasts, optimize talent supply pools, and drive accountability across teams to support the companys growth and operational excellence. What you ll do: Demand Forecasting: Create a reliable view of demand forecasts and available supply pools, focusing on a rolling 90-180 days outlook. Collaborate with sales and delivery teams to develop rolling 3-6 months plans to address gaps in demand and supply matching. Resource Management: Generate signals and partner with Talent Acquisition and Learning Development teams for just-in-time expertise building and external hiring. Oversee workforce planning to ensure optimal utilization of talent across projects and departments. Cross-Functional Collaboration: Collaborate with key stakeholders, including sales, delivery, and HR teams, to ensure alignment and accountability in workforce planning initiatives. Setup and moderate the Talent Supply Chain Control Tower to drive accountability and alignment across the organization. Strategic Planning: Develop and implement workforce planning strategies that align with the organizations long-term objectives and market demands. Identify and address potential talent gaps, ensuring proactive strategies are in place to meet future needs. Performance Metrics: Establish and monitor key performance indicators (KPIs) to track the success of workforce planning initiatives. Regularly report on progress and outcomes to senior leadership, highlighting achievements and areas for further improvement. Change Management: Lead change management efforts to ensure successful adoption of new workforce planning processes and technologies. Develop and deliver training programs to equip teams with the skills and knowledge needed to thrive in a dynamic talent supply chain environment. What we are looking for: Bachelor s degree in human resources, Business Administration, or a related field; Masters degree preferred. Minimum of 18 years of experience in workforce planning, talent management, or supply chain management, with a proven track record of leading strategic initiatives. Strong analytical and problem-solving skills, with the ability to drive innovation and change. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience with data analytics and technology solutions related to workforce planning and talent management. Demonstrated ability to lead cross-functional teams and manage complex projects in a fast-paced environment. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Talent Supply Chain Workforce Planning Leader will be responsible for developing and executing strategic workforce planning initiatives to ensure the alignment of talent supply with organizational demand. This role requires a forward-thinking leader with expertise in demand forecasting, resource management, and cross-functional collaboration. The create a reliable view of demand forecasts, optimize talent supply pools, and drive accountability across teams to support the companys growth and operational excellence. What you ll do: Demand Forecasting: Create a reliable view of demand forecasts and available supply pools, focusing on a rolling 90-180 days outlook. Collaborate with sales and delivery teams to develop rolling 3-6 months plans to address gaps in demand and supply matching. Resource Management: Generate signals and partner with Talent Acquisition and Learning Development teams for just-in-time expertise building and external hiring. Oversee workforce planning to ensure optimal utilization of talent across projects and departments. Cross-Functional Collaboration: Collaborate with key stakeholders, including sales, delivery, and HR teams, to ensure alignment and accountability in workforce planning initiatives. Setup and moderate the Talent Supply Chain Control Tower to drive accountability and alignment across the organization. Strategic Planning: Develop and implement workforce planning strategies that align with the organizations long-term objectives and market demands. Identify and address potential talent gaps, ensuring proactive strategies are in place to meet future needs. Performance Metrics: Establish and monitor key performance indicators (KPIs) to track the success of workforce planning initiatives. Regularly report on progress and outcomes to senior leadership, highlighting achievements and areas for further improvement. Change Management: Lead change management efforts to ensure successful adoption of new workforce planning processes and technologies. Develop and deliver training programs to equip teams with the skills and knowledge needed to thrive in a dynamic talent supply chain environment. What we are looking for: Bachelor s degree in human resources, Business Administration, or a related field; Masters degree preferred. Minimum of 18 years of experience in workforce planning, talent management, or supply chain management, with a proven track record of leading strategic initiatives. Strong analytical and problem-solving skills, with the ability to drive innovation and change. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience with data analytics and technology solutions related to workforce planning and talent management. Demonstrated ability to lead cross-functional teams and manage complex projects in a fast-paced environment. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: Leading Global Supply Chain Solutions Software Product Company and one of leading Best Places to Work Seeking an experienced individual with a strong domain background in retail (hard lines/softlines/grocery) to drive deployment of Blue Yonder s Planning (forecasting, replenishment and pricing) solutions at clients, in the specific areas of solution design, process architecting and change management. Scope: Core responsibilities include being the primary customer-facing role with regard to onboarding projects, creating and articulating solution design, coaching customers through the change management process required to adopt BY solution, and collaborating cross-functionally and globally. What you ll do: You plan, control and monitor our customer projects and lead them to success - from the concept phase to long-term operation. You communicate and present project status and results at all levels of the hierarchy, both internally and to the customer. You will take on organizational and communicative tasks in our customer projects and act as the interface between project team and customer. You are in direct contact with our customers, create concepts and process models for the implementation of projects and actively accompany the associated change. You are part of a highly motivated and cooperative team that looks forward to meeting you. What we are looking for: You have several years of experience in consulting as a solution architect or project manager in digitization projects. You have knowledge on any of the following processes - demand planning, replenishment planning, pricing. You have knowledge of programming languages for rapid analysis and visualization of data (e. g. Python) as well as SQL skills. You must have good knowledge of English (written and spoken). You are ready to travel globally. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Blue Yonder Title: Sr. Support Engineer 1 (Cloud Applications /SaaS) Suggesting changes to existing practices Governing and reviewing the correctness and accuracy of process execution Responsibilities: Raising Incidents and managing Incidents - Ensuring closure within SLA Performing periodic reviews of the Cases and working with customer and internal teams to get the incidents resolved Planning and executing Release and Change management processes Ensuring the team meets Problem Management Objectives Preparing monthly reviews for customer Assisting delivery teams in compliance with Blue Yonder Global Delivery Processes Drafting process documents and maintaining the documents Suggesting changes to existing practices Governing and reviewing the correctness and accuracy of process execution Preparing reports as per defined frequency in scope Identifying and initiating improvement projects on the business requirements Desired skills and experience: 5.5 to 8 years experience in Problem/Service Management role Minimum of 3 - 6 years experience in a service delivery organization or in technical leadership role. expert in managing, evaluating performances, SLAs, OLAs etc. Thorough knowledge of Change, Incident and Problem Management Lifecyle end to end, process execution, key metrics, performance improvement plans. Worked in the core Infrastructure cloud-based services environment Experience handling calls, chair meetings, help delivery teams in determining the cause, fix and monitor the reoccurrence of the problem Expert developing and maintaining problem and error control systems Demonstrable ITIL process execution and knowledge of all disciplines Creative thinking to create ideas, designs, approaches to convey messaging in the most effective and engaging way Must be ITIL Foundation certified and good Knowledge of Lean Six Sigma Methodologies Excellent verbal and written communication skills Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What you ll do: Works with the team on quality assurance and quality control of a product during the development and execution phases. Is part of a self-organized agile team and interacts with team members on release deliverables. Assists team members in supporting customer and implementation related issues. Demonstrates the capability to write, execute, and maintain automation test scripts. Installs and configures relevant products for the purpose of quality assurance. providing business value Develops and maintains test cases for a majority of the modules of a relevant product. Executes the manual test cases and scenarios and publishes the results. Participates in test case reviews. Develops and maintain test data for some modules. Installs and configures relevant products in all supported test environments. Conducts exploratory testing as needed or planned. Writes, executes and maintains automation test scripts. Identifies and reports software defects in an appropriate manner, and follows the defined defect lifecycle. Works with team members in troubleshooting the root cause of a defect and resolves the issue. Works with test management and test execution tools (such as viz., HP QC, and JIRA). Understands business requirements provided. Follows standard development processes and procedures. Plans and prioritizes work tasks with input from their manager. Proactively notifies managers of impairments to commitments. Proactively seeks or provides assistance as required. What we are looking for: Bachelors degree in Software Engineering or Computer Science with 3 or more years of relevant hands on work experience Experience with Java based frameworks such as Spring and Python Experience with debugging cloud native applications Experience with API automation such as Rest Assured Experience with UI automation framework based on wdio/ selenium Experience in integration testing of multiple microservices Experience with open cloud platforms such as Azure Knowledge of security authentication and authorization standards such as OAuth and SSO Familiarity with build tools such as g radle, npm and maven Familiarity with continuous integration, continuous delivery - CI/CD using Jenkins and Github Actions Good analytical and communication skills Familiarity with code versioning tools such as Git and Stash/Bitbucket Server Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: Works with project team to ensure smooth and efficient implementation and integration between technical and functional system requirements. Ability to deliver in faster go-lives using agile methodology Ability to lead faster deployments focused on value delivery. Works as a functional liaison between Project Team and key customer executives. Has knowledge of either BY Inventory Optimization, Order Promising, Sales Operation Planning, Factory Planning, Supply Chain planner or Enterprise Supply Planning, Demand Fulfillment, Transportation Manager, Warehouse Management solution Has working experience of AI/ ML algorithms in supply chain Works with all levels of BLUE YONDER associates in developing functional specifications, analysis of user needs and testing. Participates in business process analysis or design/construction phase of the project that leads to writing functional specifications. Works on development of functional specifications for modifications, interfaces, reports, and screens that meet the customers business objectives and are of sound design. Provides advice to customers regarding industry best practices and process methodology. Understands how BLUE YONDER solutions (IO, OP, SOP, FP, SCP, ESP, TMS,WMS) can be configured to better facilitate client business processes. Escalates issues that may have negative scheduling impact. Always conducts oneself in a professional manner with BLUE YONDER customers and internal associates. Ensures the security and integrity of corporate assets and intellectual property. Ensures compliance with the internal and external company policies and procedures Our current technical environment: Not Applicable What you ll do: Assists Project Managers in planning efforts including detailed project plan task detail (work breakdown structure) based on the specific phase/need of the project Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements. Expert in developing / utilizing AI/ ML algorithms in statistical forecasting space Working experience of R, python packages As required, ability to represent BLUE YONDER in industry conferences workshops preferred Ability to execute projects single-handedly with high delivery quality Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements Leads the writing of functional specifications during the design phase of the project that supports the documented solution design Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, Prepares for and conducts customized end-user training workshops to support application training content outside of base application knowledge / BLUE YONDER Certifications Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations Provides advice to customers regarding industry best practices and process methodology Recognizes and highlights incremental revenue opportunities with existing customers/projects. Serves as a functional liaison and attends and contributes to key meetings between BLUE YONDER project team, key customer contacts, and customer users, up to and including key executive project sponsors Understands how the BLUE YONDER solutions within the area of focus can be configured and delivered to better facilitate customer business processes (ensuring the ability to design, execute, and deliver) Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners Follows up on cases opened with BLUE YONDER Support Services to help in resolving defects for the customer. Provides non-technical end user support during the go-live and post-go-live period Ensures knowledge transfer is conducted with key customer project team/end users to maximize the customers on their own success after BLUE YONDER s project roll-off Communicate project risks that may have a negative impact on the project schedule, scope or budget Escalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope, or budget Completes assigned and agreed to work within the allotted time and with a high level of quality Always conducts oneself in a professional manner with BLUE YONDER customers and internal associates What we are looking for: 5 - 8 years of hands on experience, as a business consultant providing supply chain solutions for customers required. Either a customer of BLUE YONDER or as a consultant implementing BLUE YONDER solutions for customers preferred. Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred. A combination of Bachelor s degree and relevant industry experience may be considered in lieu of advanced degree Relevant solutions consulting and implementation experience with other leading supply chain planning solutions such as Oracle, SAP, or leading ERP may be considered. Strong business analysis skills, understanding and usage of statistical algorithms, SCM concepts, awareness of tactical planning on overall supply chain required Relevant industry certification from APICS will be a plus Current or prior experience working in Management consulting organization or Supply Chain Center or Excellence settings preferred Skill set and availability requirements as per the organizations needs Knowledge in performance tuning techniques is added advantage. Provides guidance to Support Services in responding to base technical issues. Understanding and experience with the technical requirements for the product line assigned. Understanding of Database structures. Understanding of various technical platforms and infrastructures. Understands BLUE YONDERs product suite to convey relationships and touchpoints to the customer. Works with appropriate parties to ensure issues are resolved. Ability to prepare and deliver presentations for user and management. Strong verbal, written and interpersonal skills required Extensive Travel required (Approximately 90%). Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: We are seeking an experienced and visionary Director of Automation and DevOps to lead our strategy, implementation, and management of automation and DevOps practices for our SaaS solutions. This role requires a strategic thinker and hands-on leader who is passionate about driving operational excellence, scalability, and innovation within cloud-based environments. The ideal candidate will have a proven track record of managing DevOps teams, implementing CI/CD pipelines, and fostering a culture of automation and continuous improvement. What you ll do: Strategic Leadership: Define and execute the automation and DevOps strategy aligned with the organizations business objectives. Drive initiatives to modernize and optimize the infrastructure, deployment pipelines, and development workflows. Team Management: Build, lead, and mentor a high-performing team of DevOps engineers and automation specialists. Foster a culture of collaboration, accountability, and technical excellence. Automation and CI/CD Implementation: Oversee the design, implementation, and maintenance of CI/CD pipelines to enable fast, reliable, and secure deployments. Drive automation initiatives across infrastructure provisioning, testing, and deployment processes. SaaS Infrastructure Management: Ensure high availability, scalability, and reliability of SaaS applications by leveraging modern cloud technologies and architectures. Optimize costs while maintaining performance through effective cloud resource management. Monitoring and Incident Management: Establish robust monitoring and alerting systems to ensure proactive identification and resolution of performance and reliability issues. Lead post-incident analysis and implement preventive measures to improve system resilience. Security and Compliance: Work closely with security teams to ensure DevOps processes and tools align with compliance and security standards. Integrate security practices into the DevOps workflows (DevSecOps). Cross-Functional Collaboration: Partner with engineering, product, and operations teams to align on goals and deliver scalable solutions. Advocate for DevOps best practices across the organization, promoting a "shift-left" mindset. Innovation and Continuous Improvement: Stay updated with emerging technologies and industry trends to drive innovation. Continuously improve processes, tools, and methodologies to enhance team efficiency and product quality. What we are looking for: Bachelor s or Master s degree in Computer Science engineering, or a related field. 18+ years of experience in DevOps, automation, and infrastructure management roles, with 5+ years in leadership positions. Proven expertise in managing DevOps for large-scale SaaS applications. Deep knowledge of cloud platforms such as AWS, Azure, or Google Cloud. Hands-on experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Proficiency in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or CircleCI. Strong understanding of containerization (Docker) and orchestration (Kubernetes). Experience with monitoring tools like Prometheus, Grafana, or Datadog. Strong leadership and team management capabilities. Excellent communication and stakeholder management skills. Strategic thinker with a pragmatic approach to problem-solving. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview Join our leading AI-driven Global Supply Chain Solutions Software Product Company recognized as one of Glassdoor s Best Places to Work. In this pivotal role, you will be responsible for scanning and securing our global infrastructure, spanning data centres and cloud environments. As a key member of our centralized information security team, your expertise will drive the continuous enhancement of our security posture through proactive vulnerability management, cloud security posture improvements, and advanced automation. Scope : Global Coverage: Assess and remediate vulnerabilities across assets in multiple regions and data centers worldwide. Centralized Role: Act as a strategic member of the information security team, influencing secure architecture and control implementations across the organization. Automation Efficiency: Leverage automation and scripting to streamline vulnerability scanning, threat analysis, and remediation processes integrated within our DevSecOps pipeline for improved efficiency and rapid incident response. What you will Do: Vulnerability Threat Management Conduct comprehensive vulnerability scans on both on-premise and cloud networks using tools such as Retina, Qualys, Nessus, and Nexpose. Discover and continuously monitor global cloud assets to detect security vulnerabilities and misconfigurations. Analyze scan results, document findings, and develop actionable remediation plans to address identified risks. Publish periodic vulnerability status reports to senior management, tracking progress on remediation efforts. Identify and assess potential threats to the organization s infrastructure and information assets. Define, implement, and monitor security architecture and controls across on-prem and cloud environments. Collaborate with internal teams to ensure compliance with security frameworks (e.g., NIST, ISO 27001/2, SSAE-18) and regulatory requirements. Automation Develop and maintain automated scripts (using Python, PowerShell, Bash, etc.) to execute regular vulnerability scans and parse outputs efficiently. Implement automation tools for prioritizing vulnerabilities, generating alerts, and triggering remediation workflows to minimize manual intervention. Leverage real-time data aggregation and analytics to build dynamic dashboards, delivering actionable insights and detailed metrics for management reporting. Incident Response Continuous Improvement Participate in and support the incident response team to address emerging security events promptly. Evaluate, select, and integrate new security tools to enhance threat detection and prevention capabilities. Proactively identify security gaps and recommend enhancements to fortify the overall security posture. Prepare and present comprehensive system security reports by analyzing and summarizing security data trends. What are we looking for: Experience Education Experience: 6+ years in Vulnerability Management, Vulnerability Assessment Penetration Testing (VAPT), or a closely related field. Education: Bachelor s degree in information security, Information Technology, Computer Science, or a related field. Certifications: Preferred certifications include CISM, CEH, CISSP, or equivalent. Technical Skills Vulnerability Threat Management: Proven expertise in utilizing vulnerability management tools (e.g., Retina, Qualys, Nessus, Nexpose) to assess and remediate security risks. Network System Security: Strong experience in architecting and implementing secure network designs, including firewalls, IDS/IPS, SIEM, and endpoint protection. Automation Scripting: Proficient in developing automation scripts (Python, Bash, PowerShell) and integrating security processes within CI/CD pipelines. Security Frameworks: Familiarity with industry-standard frameworks and regulatory requirements such as NIST, ISO 27001/2, and SSAE-18. Soft Skills Excellent written and verbal communication skills, with the ability to distill complex security issues into clear, actionable recommendations. Detail-oriented and analytical with a strong aptitude for interpreting data trends to manage risks effectively. Proven ability to work collaboratively with cross-functional teams in a fast-paced, dynamic environment. Shift Flexibility Ability to work the 2nd shift to overlap with global customer hours and ensure continuous security coverage. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Overview: We are seeking a motivated and skilled Infrastructure Operations Engineer to join our dynamic team. The ideal candidate will be responsible for taking architectural designs to implementation, and maintenance of our SaaS Platform Infrastructure. This will leverage your experience in IaaS, PaaS and SaaS models. In this role, you will work with Blue Yonder platforms that are core to the Blue Yonder cloud ecosystem. As a infrastructure software engineer, you will work closely with the global cloud architecture group, product managers, product engineering, cloud operations, and security teams with the result executing build and support functions of architectural blueprints that align to the successful enablement of service offerings meeting functional, operational and automation objectives. Key Responsibilities: Implement and utilize automation and orchestration tools to enable Design to Build of infrastructure components and services in a public cloud (preferably Azure) and transition/streamline to operations and improve efficiency. Collaborate with development and operations teams to support CI/CD pipelines and infrastructure as code practices. Assist in building and monitoring of Monitors dashboards to ensure maintainenance, health and performance of infrastructure systems, including servers, storage, networks, and cloud services. Troubleshoot and resolve infrastructure issues in a timely manner, ensuring minimal downtime. Work as an integral part of a cross-functional engineering team, collaborating with architecture teams enabling disaster recovery, and business continuity planning. Perform regular system audits and assessments to identify vulnerabilities and recommend enhancements. Maintain documentation related to infrastructure configuration, processes, and procedures. Stay current with industry trends and best practices to ensure our infrastructure remains cutting-edge and secure. Provide support for infrastructure-related incidents and requests, acting as a point of escalation when necessary. Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 6+ years overall IT industry experience Minimum of 3+ years in a cloud engineering role aligning infrastructure as code principles Proven experience in deployment and automation of infrastructure as code using automation technologies (e.g. Terraform, Powershell, Crossplane, Argo CD) Proven experience in infrastructure management, including servers, networking, and cloud platforms (e.g., Azure (preferred), AWS). Strong understanding of cloud technologies (e.g., PaaS and IaaS components ) and containerization (e.g., Docker, Kubernetes). Familiarity with scripting and automation languages (e.g., Python, Bash, PowerShell) for automation tasks. Experience with monitoring tools (e.g., Azure Monitor, Network Watcher, Prometheus, Grafana) and logging solutions (e.g.,Azure Log Analytics ELK stack, Splunk). Knowledge of IT security best practices and compliance standards (e.g., ISO, GDPR). Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. Preferred Qualifications: Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Architect/Network Architect, CompTIA Network+). Experience with infrastructure as code tools (e.g., Terraform, Ansible). Familiarity with agile methodologies and DevOps practices. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Consistently delivers solid quality in both design and implementation and helps the team shape what is built how, in particular: Develops quality software (including effective test code) according to clean code principles and Blue Yonder standards. Provides input for the prioritization of issues in the backlog and autonomously pulls issues or supports other team members as appropriate. Participates in team activities such as backlog grooming, planning, daily stand-ups, and retrospectives. Translates business requirements to user stories and actively seeks feedback by the stakeholders. Takes the lead in designs of individual stories and translates the design to subtasks. Considers aspects of information security while coding and reviewing others code. Keeps up to date with technology and researches latest trends in the industry. Is perceived as the expert in a small area and is the go-to person for related implementational and operational issues. Additions for service-delivering teams Raises operational concerns during design phases. Produces actionable user stories to relieve operational pain. Plans and performs more complex changes and manages stakeholder expectations. Independently resolves incidents, drives associated post-mortem analyses, and ensures outcome is actionable for the team. Strives to replace service requests with self-service functionality and automation. Understands cost structure of delivered services and makes cost data transparent to users. Secondary Duties and Responsibilities Actively provides feedback during code reviews. Onboards new members to the team and helps develop junior engineers. Understands functional and technical requirements of software components. Participates in team hiring activities. Feeds larger refactoring opportunities into the teams backlog. Evolves the team s continuous integration pipeline and fixes broken builds. Performs benchmark analyses, identifies hot spots, and derives appropriate measures to improve performance. Demonstrates problem solving and innovation ability. Acts according to company and team visions and requires user stories to adhere to those visions. Has a deep understanding of their team s problem domain. Clearly understands and communicates the impact of changes in the team s deliverables on other teams and customers. Timely and proactively communicates impediments to commitments and helps others to overcome theirs. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Summary: We are seeking an experienced Incident Response (IR) Lead with 5 to 7 years of hands-on experience in cybersecurity operations, incident handling, and threat management. The ideal candidate will be responsible for leading security incident investigations, coordinating response efforts, and enhancing the organization s cyber resilience. This role requires a deep understanding of security technologies, attack techniques, and frameworks such as NIST, MITRE ATTCK, and ISO 27001. Key Responsibilities: Incident Handling Response: Lead the end-to-end incident response lifecycle, including detection, containment, eradication, and recovery. Analyze and investigate security alerts, correlating logs and threat intelligence to assess impact. Conduct forensic analysis on compromised systems and networks to determine the root cause. Collaborate with cross-functional teams to contain and mitigate security incidents. Develop detailed post-incident reports (PIRs) and lead incident debrief sessions. Threat Intelligence Hunting: Utilize threat intelligence feeds, MITRE ATTCK, and SIEM correlation rules to proactively identify threats. Conduct threat-hunting exercises to detect anomalies and suspicious activities. Maintain awareness of the latest TTPs (Tactics, Techniques, and Procedures) used by threat actors. Security Operations Automation: Work closely with SOC analysts to enhance detection and response capabilities. Implement automation and SOAR playbooks to improve response time and reduce manual efforts. Fine-tune SIEM detection rules, alerts, and logging mechanisms to reduce false positives. Compliance Reporting: Ensure compliance with industry standards and regulatory requirements (NIST, ISO 27001, GDPR, etc.). Assist in audit and compliance efforts related to security incident management. Prepare executive-level reports on IR metrics, trends, and response effectiveness. Required Skills Qualifications: 5 to 7 years of experience in Incident Response, Security Operations (SOC), or Threat Intelligence. Strong knowledge of EDR, SIEM (Splunk, Microsoft Sentinel, or similar), SOAR, IDS/IPS, and forensic tools. Hands-on experience with malware analysis, digital forensics, and reverse engineering. Familiarity with frameworks like MITRE ATTCK, NIST CSF, CIS Controls, and ISO 27001. Proficiency in log analysis, network security monitoring, and packet analysis (Wireshark, Zeek, etc.). Strong scripting skills in Python, PowerShell, or Bash for automation and threat hunting. Excellent communication skills to interact with stakeholders, executives, and technical teams. Security certifications such as GCFA, GCIH, CISM, CISSP, or CEH are preferred. Preferred Qualifications: Experience in cloud security (Azure, AWS, GCP) incident response. Exposure to Red Team / Blue Team methodologies. Knowledge of MITRE D3FEND and adversary emulation techniques. Why Join Us Opportunity to lead high-impact security investigations in a dynamic environment. Work with a team of skilled cybersecurity professionals. Competitive compensation and growth opportunities in cybersecurity leadership. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description: Responsible for tracking all critical network incidents and collaborating with the Operations team for swift resolutions. Conduct root cause analysis and implement corrective/preventive measures. Escalate internally any issues that may impact customer SLAs. Provide ongoing technical support to the Operations team, including quality assurance, design review, environment setup, consulting, troubleshooting, and testing. The candidate must understand the Blue Yonder product suite to effectively communicate its relationships and touchpoints to customers. Collaborate with Blue Yonder Product Support, Development, and Cloud Operations teams to ensure timely and appropriate communication regarding assigned tasks. Work closely with all cross functional teams including infrastructure Operations, Blue yonder Architecture and Security team on incident resolution, design flaws, feature enhancements, and BAU project activities. The role includes configuring, maintaining, upgrading, and troubleshooting the Blue Yonder cloud network environment, with a focus on F5-LTM and firewall expertise. What you ll do: Manage and support F5-LTM, Cisco/Palo Alto Firewalls, Cisco & Arista routing and switching, as well as Azure VPN gateway and firewall across private and public datacenters. Lead technical discussions with cross-functional teams during Major Incident Management (MIM) to identify root causes and restore services as quickly as possible. Provide technical support for customer incidents and service requests, ensuring timely troubleshooting and resolution. Perform in-depth packet capture analysis using Wireshark to diagnose and resolve application performance issues. Collaborate with other support teams, including Application and Infrastructure, as necessary. Coordinate with vendors and technology partners to efficiently resolve hardware and software issues. Translate business requirements into user stories and actively seek feedback from stakeholders to ensure alignment. Act as the subject matter expert in a specific area, serving as the primary point of contact for implementation and operational issues. Conduct thorough due diligence for every network change to assess potential business impact and implement precautionary measures. Perform internal root cause analysis (RCA) reviews and provide feedback to improve the quality of RCAs. Take ownership of assigned tasks, ensuring timely and effective completion. Maintain up-to-date knowledge of Information Security principles and apply them as needed. Create and maintain standard operating procedure (SOP) documents for all network implementations. Ensure customer satisfaction by consistently delivering high-quality service within agreed SLAs. Identify and recommend automation opportunities to enhance operational efficiency and minimize human error. Generate weekly and monthly reports, offering insights into performance, operational status, and key metrics. What we are looking for: Over 14 years of experience in Information Technology, including 10+ years of specialized expertise in core networking F5 Load Balancer Skills F5 Load Balancer (LTM) Administration: Deploying, upgrading, and configuring F5 BIG-IP LTM for efficient traffic distribution and troubleshooting load balancing issues. iRule Development and Management: Writing and managing F5 iRules using TCL scripting for custom traffic redirection, security policies, and HTTP header modifications. SSL Certificate Management: Managing SSL offloading, re-encryption, and SSL/TLS certificates, including troubleshooting cipher suite misconfigurations. Advanced Networking Concepts: Expertise in TCP/IP, HTTP, DNS, and SSL/TLS, with experience in Layer 4 and Layer 7 traffic management and firewall policies. Traffic Management Policies: Configuring persistence, caching, and compression profiles for optimal load distribution and traffic flow management. Scripting and Automation: Automating F5 tasks using iControl REST API, Ansible, and network automation tools like Terraform and Python. Troubleshooting: Conducting advanced packet analysis with Wireshark and using F5 tools like tcpdump and TMSH for debugging complex traffic issues. Firewall Skills Cisco ASA Configuration: Configuring Cisco ASA firewalls with access control, NAT, VPN, and advanced security features like DPI and threat protection. Palo Alto Networks Next-Generation Firewall (NGFW): Managing Palo Alto NGFW with security policies, NAT, application-based filtering, and content inspection using App-ID. High Availability and Redundancy: Implementing Active/Standby and Active/Active failover and clustering for firewall redundancy and load balancing. VPN Configuration: Setting up and troubleshooting remote access and site-to-site VPNs using SSL/IPsec, including AnyConnect VPN for remote users. Security Profiles and Threat Prevention: Configuring anti-virus, anti-spyware, and vulnerability protection profiles, along with Palo Altos WildFire for advanced threat prevention. Advanced ASA Troubleshooting: Utilizing packet-tracer and other tools to debug NAT, ACL conflicts, VPN connectivity, and routing issues. Advanced Palo Alto Troubleshooting: Using CLI commands and log analysis to troubleshoot dropped sessions, blocked applications, SSL decryption, and traffic anomalies. Strong Knowledge of TCP/IP Networking: In-depth understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, and their interaction with firewalls. Switching Skills: Cisco Switching Architecture: Nexus OS (NX-OS) Proficiency: Configuring and managing Nexus 9K, 7K, 5K, and 2K series switches using NX-OS. Virtual Port Channels (vPC): Configuring and troubleshooting vPCs for redundancy and link aggregation across multiple switches. vPC Troubleshooting: Identifying and resolving vPC consistency errors and split-brain scenarios for optimal high availability. High Availability Issues: Troubleshooting HSRP/VRRP and vPC failures to ensure high availability in Layer 3 environments. Nexus Switch Performance: Monitoring and troubleshooting performance issues, including high CPU, memory, and hardware failures. Arista Spine-Leaf Architecture: Arista EOS Proficiency: Configuring and managing Arista platforms using EOS CLI for scalable data center environments. Spine-Leaf Architecture: Designing and implementing Spine-Leaf topologies with Layer 3 ECMP for traffic distribution and scalability. VXLAN/EVPN (Spine-Leaf): Configuring VXLAN overlays with EVPN for L2/L3 segmentation and multi-tenancy in data center networks. MLAG (Multi-Chassis Link Aggregation): Configuring and troubleshooting MLAG for redundancy and link aggregation across Arista switches. VXLAN with MLAG: Implementing VXLAN overlays over MLAG for enhanced scalability and redundancy in Spine-Leaf networks. Layer 2 (VLANs, STP, Port-Channels): Configuring VLANs, STP, and Port-Channels using LACP for Layer 2 connectivity and link aggregation. MLAG Troubleshooting: Resolving MLAG synchronization and failover issues using diagnostic commands like show mlag. Spine-Leaf Connectivity Issues: Troubleshooting connectivity between leaf and spine switches using BGP and interface monitoring. VXLAN/EVPN Issues: Debugging VXLAN and EVPN routing issues, including misconfigured VTEPs and route propagation failures. Latency and Performance Troubleshooting: Identifying and resolving latency and packet loss issues in high-performance datacenter environments. Routing Skills: OSPF Configuration and Management: Proficient in configuring and managing OSPF for dynamic routing, including area design, route redistribution, and neighbor relationships. BGP Configuration and Management: Expertise in configuring BGP for inter-domain routing, managing route policies, and troubleshooting BGP peering and route advertisement issues. Routing Protocol Troubleshooting: Skilled in troubleshooting OSPF and BGP routing adjacencies, convergence issues, and path selection problems using diagnostic tools and protocol logs. Advanced Routing Concepts: Strong understanding of OSPF areas, LSAs, BGP attributes, path selection, and route filtering for optimizing routing and maintaining network stability. Packet Capture and Analysis skills: Protocol Analysis: In-depth understanding of Layer 2-7 protocols (TCP/IP, HTTP/S, DNS, ARP, etc.) to identify anomalies, handshake issues, retransmissions, and application traffic patterns. Network Performance Troubleshooting: Expertise in identifying performance issues like latency, packet loss, jitter, and TCP problems such as retransmissions and window scaling. Traffic Flow and Latency Analysis: Analyzing traffic flow from source to destination to track bottlenecks, congestion, and latency using metrics like throughput, RTT, and TTL. Expert Information and Diagnostics: Utilizing Wireshark s "Expert Information" feature to detect anomalies, TCP retransmissions, and fragmented packets with visual cues from coloring rules. Deep Dive into TCP/IP Troubleshooting: Proficiency in analyzing TCP three-way handshakes, flags (SYN/ACK, FIN, RST), and stream graphs for issues like retransmissions or congestion. SSL/TLS Traffic Decryption and Analysis: Expertise in analyzing SSL/TLS handshakes, certificate exchanges, and decrypting traffic for troubleshooting SSL issues such as cipher mismatches and certificate validation. Azure Networking skills: Virtual Network (VNet) Configuration: Proficient in creating and managing Azure Virtual Networks (VNets), subnets, and Network Security Groups (NSGs) for secure, isolated cloud environments. Azure VPN Gateway: Skilled in configuring and managing Azure VPN Gateways for secure site-to-site and point-to-site VPN connections between on-premises and Azure networks. Azure Virtual WAN (VWAN): Experienced in configuring Azure Virtual WAN for centralized management and branch connectivity using VPN, ExpressRoute, and SD-WAN. Azure ExpressRoute: Skilled in configuring Azure ExpressRoute circuits for dedicated, low-latency, high-bandwidth connections between on-premises infrastructure and Azure. Azure Firewall: Proficient in deploying and configuring Azure Firewall for centralized threat protection, traffic filtering, and security policy enforcement. Azure Network Watcher: Experienced in using Azure Network Watcher for monitoring, troubleshooting network performance, connection issues, and packet captures. Additional Key Skills: Automation and Scripting: Proficiency with network automation using Terraform, GitHub, Ansible, Python, or scripting tools like Bash. Using APIs for automating repetitive tasks and large-scale configuration rollouts. Certification Preferences: F5 Certified BIG-IP Administrator (F5-CA) F5 Certified Technology Specialist (CTS): Palo Alto Networks Certified Network Security Administrator (PCNSA) Palo Alto Networks Certified Network Security Engineer (PCNSE) Arista Certified Engineering Associate (ACE-A) or Professional (ACE-P) Cisco Certified Network Professional (CCNP)

What you will do: Research, analyze, and make recommendations for compensation policies and programs. Participate in market surveys to collect and analyze competitive salary information to determine the companys competitive position. Model financial and organizational impact of compensation recommendations; Prepare reports on findings and handle administrative steps to formalize recommendations. Run annual merit, promotion, and bonus processes. Audits jobs for content and legislative requirements and prepares job descriptions reflecting job responsibilities, activities, and duties. Analyze compensation data to identify potential issues, trends. Evaluate programs, keep abreast of legislation and trends in the industry, and make recommendations for changes and improvement. What are looking for: Bachelors degree or higher in HR, Business, or closely related field, and/or equivalent professional work experience Minimum 6 years experience as a compensation analyst High level of attention to detail - ensure the integrity/accuracy of data Proficient in MS Word, Excel, and PowerPoint, and HRIS preferably Workday. Excellent verbal and written communication and presentation skills Ability to work closely with HR Business Partners, Senior Leadership, and Associates at all levels of the organization. Ability to work with little direction and supervision, timely completion of projects, makes time for unplanned assignments, adapts to changing priorities Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonders inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope: Core responsibilities to include design and development (along with counterparts and distinguished Architects) of Emerging Warehouse, a ground up cloud native (we use Azure) SaaS product. The team currently comprises of 20+ global associates across US, India and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor junior and mid-level software associates in our team Our current technical environment: Software: Java, Spring boot, Gradle, GIT, Hibernate, Rest API, OAuth, ReactJS, GraphQL Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (ARM templates, AKS, Application gateway, Azure Service Bus, Azure Data Storage, Azure AD) Frameworks/Others: Kubernetes, Kafka, NOSQL, RDBMS, Gradle GIT, Jenkins What you ll do: Testing and automation of new features on the product Contribute to the performance testing security testing and develop automated scripts for these on the product Manage the build pipelines Involve in requirement analysis, design discussions to come up with test plan much ahead as we move to test driven development Handle queries from the internal/external stake holders on the product Setup/Manage demo environments for sales acceleration and customer adoption Contribute to our innovation track What we are looking for: 3+ years of Experience in software testing with working data modelling and distributed system design Experience with varied testing tools such as Selenium, Java, Webdrive.io, API Testing, UI Automation Testing, fitnesse Experience in preparing Test Plans, Test Cases, Test Scenarios, Test Estimation Expertise in Smoke Testing, User Acceptance Testing (UAT), Regression Testing, Ad-hoc Testing, Cross Browser Testing Experience with any cloud application deployment, AWS, GCP, Spring cloud, however, prefer Azure over the others. Quick Learner, Result Oriented and work in a start-up mode Demonstrable experience, thorough knowledge, and interests in Cloud native architecture, Distributed micro-services, Multi-tenant SaaS solution and Cloud Scalability, performance, and High availability Prefer profiles with basic understanding of AI/ML Prefer profiles with previous experience with Warehouse/fulfillment or any ecommerce products Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Scope Resource Management Data and Insights Analyst will play a critical role in analyzing and interpreting data to support effective resource management and decision-making. This position requires a detail-oriented analyst with strong analytical skills and a deep understanding of data analytics, capacity modeling, and statistical analysis. The successful candidate will be responsible for developing metrics, generating insights, and providing actionable recommendations to optimize resource allocation, enhance operational efficiency, and support leadership with data-driven perspectives. What you will do Data Analysis and Reporting: Collect, analyze, and interpret data related to resource management, including workforce utilization, capacity planning, and project performance. Develop and maintain dashboards and reports to provide real-time visibility into key resource management metrics. Insights Generation: Identify trends, patterns, and anomalies in resource data to generate actionable insights and recommendations. Collaborate with cross-functional teams to understand business needs and translate data findings into strategic initiatives. Performance Metrics and Statistical Analysis: Establish and monitor key performance indicators (KPIs) to track the effectiveness of resource management strategies. Conduct statistical analysis and performance simulations to model capacity and predict future resource needs. Regularly report on performance metrics to senior leadership, highlighting achievements and areas for improvement. Process Improvement: Partner with Transformation lead to analyze current resource management processes and identify opportunities for improvement and optimization. Stakeholder Collaboration: Work closely with resource managers, project managers, and other stakeholders to ensure alignment and support for data-driven decision-making. Provide training and support to teams on the use of resource management tools and analytics. Data Integrity and Quality: Ensure the accuracy and integrity of resource management data by implementing data validation and quality control measures. Continuously improve data collection and analysis processes to support reliable and timely insights. Leadership Support: Generate a data-driven point of view for leadership consumption, providing insights and recommendations to inform strategic decision-making. Present complex data findings and capacity models to leadership in a clear and actionable manner. What we are looking for: Bachelors degree in Data Analytics, Business Administration, or a related field. Minimum of 5 years of experience in data analysis, resource management, or a related field. Strong analytical and problem-solving skills, with proficiency in data analysis tools and software (e.g., Excel, Tableau, Power BI). Experience in capacity modeling and statistical analysis for performance simulation. Excellent communication and interpersonal skills, with the ability to present complex data findings to diverse audiences. Experience with resource management software and tools is a plus. Demonstrated ability to work collaboratively in a cross-functional team environment. Key Competencies: Data Analysis and Interpretation Insights Generation Performance Metrics Development Capacity Modeling and Statistical Analysis Stakeholder Collaboration Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description Scope: Core responsibilities to include analyze business requirements and designs for accuracy and completeness. Develops and maintains relevant product . Our current technical environment: Expertise in IaC tools like Terraform, ARM Templates, or Bicep. Deep knowledge of CI/CD tools such as Azure DevOps, Jenkins, or GitHub Actions. Strong understanding of containerization and orchestration (e.g., Docker, Kubernetes). Familiarity with monitoring and logging solutions (e.g., Azure Monitor, Log Analytics). Software: Java, Springboot , Gradle, GIT, Hibernate, Rest API, OAuth Application Architecture : Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture : MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) Frameworks/Others : Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot , Gradle GIT, Ignite What you ll do: Understands and analyze business requirements and assists in design for accuracy and completeness. Develops and maintains relevant product . Demonstrates good understanding of the product and owns one or more modules What we are looking for: BE/B. Tech or ME/M. Tech or MCA with 4.6 to 7.6 years of experience in Software Development of large and complex enterprise applications. Experience in developing enterprise application using Java, J2EE, Oracle, GIT, Rest API, React.js. Develops and maintains relevant product and domain knowledge Develops and executes Unit Tests Follows standard processes and procedures Identifies reusable components Ensures that the code is delivered for Integration Build and Test which includes the release content Identifies and resolves software bugs Tests and integrates with other development tasks Adheres to the performance benchmark based on pre-defined requirements Possesses knowledge of database architecture and data models used in the relevant product. Plans and prioritizes work Proactively reports all activities to the reporting managers Proactively seeks assistance as required Provide assistance or guidance to the new members of the team Demonstrates problem solving and innovation ability. Participates in company technical evaluations and coding challenges. Expertise in IaC tools like Terraform, ARM Templates, or Bicep. Deep knowledge of CI/CD tools such as Azure DevOps, Jenkins, or GitHub Actions. Strong understanding of containerization and orchestration (e.g., Docker, Kubernetes). Familiarity with monitoring and logging solutions (e.g., Azure Monitor, Log Analytics). Key Responsibilities Automation & Optimization : Design, build, and maintain automated processes to improve the consistency and efficiency of Azure cloud environments. Infrastructure as Code ( IaC ): Develop and manage infrastructure using tools like Azure Resource Manager (ARM) Templates, Terraform, and Bicep to support scalable and repeatable deployment practices. Azure Platform Expertise : Leverage the full spectrum of Azure services, including Azure DevOps, Azure Kubernetes Service (AKS), Azure Functions, and Azure Monitor, to build and optimize cloud solutions. Continuous Integration/Continuous Deployment (CI/CD): Build and maintain robust CI/CD pipelines to support multiple product teams in deploying high-quality applications efficiently. Cross-Team Collaboration : Partner with developers, operations, and other stakeholders to ensure alignment, reliability, and scalability of cloud services. Security & Compliance : Implement best practices for securing Azure environments, ensuring compliance with organizational and industry standards. Monitoring & Troubleshooting : Set up proactive monitoring and alerting systems using Azure-native tools to identify and resolve infrastructure issues. Documentation & Training : Create comprehensive documentation and provide guidance to teams on Azure best practices, tools, and processes.

Scope: Assists team members in supporting customer and implementation-related issues. Provides inputs in defect triage meetings and assists team members in troubleshooting the root cause of complex customer issues. Participates in reviews of automated and manual tests and frequently suggests options to improve coverage and quality. Works with the team in setting the quality standards for a product. Works towards effective utilization of test management (such as HP QC and JIRA) and test execution tools (automation frameworks) for a projects needs. What you ll do: Develops and maintains test cases for a relevant product. Develops and maintains test data for a product. Executes the test cases and scenarios of all major modules and publishes the results. Writes and maintains the test automation scripts. Reviews automated and manual tests, and suggests options to improve coverage and quality. Identifies and implements quality improvement suggestions within the team. Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle. Works as required with appropriate parties to plan test resource requirements. Provides required inputs in the planning and execution of system and regression testing. Understands business requirements provided. Follows standard development processes and procedures. Plans and prioritizes work tasks with input from their manager. Proactively notifies managers of impairments to commitments. Assists in the collection of test metrics, understands the trends, and suggest appropriate corrective actions. Participates with the entire team in setting the quality standards for a product. Provides cross-training and education to test personnel as required. Provides training, guidance, and feedback to testing team members. What we are looking for: 5-8 years of QA Automation Engineer with expertise in both manual and automation testing. Perform API testing with a good understanding of RESTful services and tools like Postman or similar. Conduct integration testing across complex systems, including Kafka, RESTful APIs, and other middleware components. Hands-on experience with automation frameworks such as WebDriver IO, Rest Assured, and Fitnesse. Strong analytical and problem-solving skills with attention to detail. Knowledge of cloud platforms (e.g., AWS, Azure) and Experience with CI/CD pipelines and tools like Jenkins, Git, or Azure DevOps Experience or knowledge in Warehouse Management Systems (WMS) or the supply chain domain is a plus Often provides training, guidance, and feedback to testing team members. Is part of a self-organized agile team and interacts with team members on release deliverables. Is responsible to install and configure large and complex systems for solution testing and test drives with minimal support. Is capable of writing and maintaining the test automation scripts along with developing and maintaining the test automation (such as UI, Batch, and API) frameworks.

Consistently delivers solid quality in both design and implementation and helps the team shape what is built how, in particular: Develops quality software (including effective test code) according to clean code principles and Blue Yonder standards. Provides input for the prioritization of issues in the backlog and autonomously pulls issues or supports other team members as appropriate. Participates in team activities such as backlog grooming, planning, daily stand-ups, and retrospectives. Translates business requirements to user stories and actively seeks feedback by the stakeholders. Takes the lead in designs of individual stories and translates the design to subtasks. Considers aspects of information security while coding and reviewing others code. Keeps up to date with technology and researches latest trends in the industry. Is perceived as the expert in a small area and is the go-to person for related implementational and operational issues. Additions for service-delivering teams Raises operational concerns during design phases. Produces actionable user stories to relieve operational pain. Plans and performs more complex changes and manages stakeholder expectations. Independently resolves incidents, drives associated post-mortem analyses, and ensures outcome is actionable for the team. Strives to replace service requests with self-service functionality and automation. Understands cost structure of delivered services and makes cost data transparent to users. Secondary Duties and Responsibilities Actively provides feedback during code reviews. Onboards new members to the team and helps develop junior engineers. Understands functional and technical requirements of software components. Participates in team hiring activities. Feeds larger refactoring opportunities into the teams backlog. Evolves the team s continuous integration pipeline and fixes broken builds. Performs benchmark analyses, identifies hot spots, and derives appropriate measures to improve performance. Demonstrates problem solving and innovation ability. Acts according to company and team visions and requires user stories to adhere to those visions. Has a deep understanding of their team s problem domain. Clearly understands and communicates the impact of changes in the team s deliverables on other teams and customers. Timely and proactively communicates impediments to commitments and helps others to overcome theirs.

Blue Yonder Title: Sr. Technical Consultant - Cloud Other Comparable titles: Associate Technical Account Advisor, Technical Account Advisor Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a Supply chain background with the additional ability to be part of the customer success team to implement and support the implementation of the project, and deep knowledge of industry best practices, with the ability to implement them working with multiple cross functional teams Scope: Shared Services Lead role is key during a customer implementation lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline delays. What you ll do: Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines; Basic Knowledge on Cloud Azure and infrastructure concepts needed Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed Adhere to Cloud policies, procedures, methodologies, and quality standards. Escalates issue that may have a impact Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed. Provides regular communication and status reporting with internal stakeholders and with customers Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates. Follow up with internal teams to ensure their technical issues are resolved Must be able to work flexible hours as needed including being available for off hours support Knowledge of ITIL framework is preferable Primary KPIs Project Coordinator: Coordinate with Cross Functional teams for timely resolution/turnaround time. Liaison between Project and support teams for the seamless transition of the projects to the Operations Operational efficiency improvement (incl. time to resolve account or CED escalations, backlog, etc.) Efficient management of the technical upgrade projects with the customers Achieve NPS / CSAT scores of the technical upgrades. What we are looking for: Bachelor s degree and minimum 5 - 8 years experience in Software development Candidate with customer facing skillset is preferred Strong communication skills and escalation management skills Knowledge of ITIL framework is preferable Supply chain knowledge is an added advantage Knowledge of SaaS and Cloud Diversity, Inclusion, Value Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonders inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

Scope Looking for an experienced Staff Software Engineer for our supply chain execution product suite Staff Software Engineer s responsibilities include designing and owning the development of configurable, scalable, reliable, secure, extensible, cost-optimal and high-performance software services, solutions, architectures, frameworks and platforms that meet business objectives, with customer success in focus. An experienced Staff Software Engineers also helps the team get better technically by performing required research and analysis, sharing best practices and technically leading the team by example. The Staff Software Engineer s role plays an important part in our company s product development process. Our ideal staff software engineer leads, guides and mentors the development team towards on-time delivery of both functional and non-functional requirements with best quality, before product launches to ensure that the software runs smoothly and meets client needs, while being cost-effective. This position requires a blend of technical expertise, domain knowledge, problem solving, and effective communication skills to collaborate with cross-functional teams. If you hold an engineering or research background and enjoy providing technical leadership on software development, we d like to meet you. The team currently comprises of 30+ global associates across US and India (COE) and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor junior and mid-level software associates in our team Technical Environment Software: Java, Springboot, Gradle, GIT Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Event Hub, Azure AD, etc.) Frameworks/Others: Kubernetes, Kafka, Elasticsearch, NOSQL What you ll do Collaborate with stakeholders and cross-functional teams to understand business needs and translate them into technical requirements and architectural designs Define the design along with architectural and engineering patterns and standard for the team to follow Actively-involve in architecture and code reviews and provide feedback to ensure software quality and its compliance with architectural patterns and guidelines Work closely with engineering managers, lead engineers, functional analysts, and other stakeholders to define project scope, priorities, estimates and timelines Drive the adoption of cloud-native architectures and microservices-based solutions Identify and mitigate technical risks and challenges throughout the software development lifecycle Evaluate and recommend technologies, frameworks, and tools to meet business requirements and technical objectives. Develop and contribute towards proof-of-concept work, as and when needed. Understand emerging technologies, industry trends, and best practices, and assess their potential impact on our technical architecture Create and maintain documentation related to architecture, design, and other technical artifacts Own the non-functional requirements and outcomes like (but not limited to) Observability, Scalability, Reliability and Performance Push the team towards better quality software by constructively pointing out opportunities to reduce complexity and to write cleaner code and more effective tests Help other team members to come up with simpler, more robust, and more efficient designs Actively shares knowledge in their field of expertise, e.g., by contributing to open-source software projects, offering training sessions, holding conference presentations, etc. Empowers, mentors, and grows less experienced team members, e.g., by sharing resources, providing hints and leading by example so they come up with their own solutions Actively increases awareness of information security among coworkers and demonstrates how to improve vulnerable code Actively shapes team vision and helps shape the team roadmap towards achieving it Work across teams with technical architects and product-management to conclude on scope and estimates for cross-team commitments What we are looking for BTech/BS/MTech/MS degree in Engineering or a related subject Proven work experience in software development as a staff software engineer Experience of 12-15 years in software industry Strong knowledge of software development methodologies, automation, tools and processes Experience of working in an Agile/Scrum based product development organization Experience of evaluation of tools and technologies for software development Strong programming experience and background in Enterprise Java, hands-on development skills along with architecture and design experience Demonstrable experience with designing, deploying and maintaining enterprise cloud solutions (preferably Azure) Experience with implementation of event driven architecture using Kafka or similar technologies Hands-on experience on cloud native architecture, distributed micro-services, Multi-tenant SaaS solutions, scalability, performance, application security, disaster recovery and high availability Experience with DevOps, API Management including identity and access management, infrastructure-as-code and infrastructure automation

Bachelor s degree and minimum 4+ years of experience in Software development. Solid CS fundamentals with experience across a range of disciplines, with one or more area of deep knowledge and experience Strong programming experience and background in Core Java Demonstrable experience designing, building deploying and maintenance of enterprise cloud solutions (we use Azure) in AWS, Azure and or GCP Demonstrable experience with microservices based architecture on Cloud at scale. Well Versed with CI-CD and Agile Experience with implementation of Event driven architecture using Kafka, Spark or similar technologies Demonstrable experience, thorough knowledge and interests in Cloud native architecture, Distributed micro-services, Multi-tenant SaaS solution and Cloud Scalability, performance and High availability Experience with API management platforms & providing / consuming RESTful APIs Experience with varied tools such as Spring Boot, OAuth, REST, GraphQL, Hibernate, NoSQL, RDBMS, Docker, Kubernetes, Kafka, React. Experience with DevOps, Infrastructure as Code and infrastructure automation. Project, Migration Experience would be a plus. Good Understanding of secure architectures, secure configuration, identity management, Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like oursFind out here: Core Values Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonders inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.