BLSD LAB

IT Systems & SOS Field Specialist (On-call/On-site) About BLSD Labs BLSD Labs is a systems-focused operations organization. We operate in a highly structured, process-driven environment where technical reliability is essential. We are looking for a professional "on-call" specialist to handle our physical infrastructure, hardware repairs, and server logistics. Professional Growth & Commitment This is a critical "SOS" role. To succeed, you must commit to at least one quarter of availability with high professional standards. This role involves elaborate paperwork, technical tests, and a strict NDA . We require 4 years of hands-on experience in hardware and network maintenance. You must be prepared for fast-paced training based on our existing system videos. Summary & Compensation Location: On-Call / On-site (Physical presence required for SOS). Compensation: Paid on a per-call/requirement basis (Retainer/Rate to be discussed). Workload: Variable; high during relocations or hardware failures, negligible during maintenance. Key Responsibilities: Hardware SOS: Rapidly resolving hardware/software issues, providing "Repair Lists," and sourcing quotes for parts/computers. Physical Infrastructure: Managing server relocations, cabling, and hardware upgrades. Systems Coordination: Coordinating directly with our Remote IT Administrator to implement physical changes or troubleshooting that require remote configuration. Documentation: Creating written logs and video recordings (Loom) of all physical setups and repairs. Engagement Standards Collaboration: Coordinate with the team and the Remote IT Administrator for at least 2 hours during active SOS tasks. Knowledge Preservation: Clear documentation and inventory reporting are mandatory to ensure the system is never a "black box." Operational Momentum: We follow established systems to eliminate chaos; you must be able to follow video-based instructions quickly. Application Questions Experience & Logistics: Do you have 4 years of experience in hardware repair/server relocation, and can you provide professional "Repair Lists" and procurement quotes? Coordination & Teamwork: Are you comfortable coordinating daily with a Remote IT Administrator and working with the team for at least 2 hours during active SOS projects? Documentation & Video: Will you commit to creating high-quality written SOPs and video recordings (Loom) for every hardware setup or repair you perform? Training & Tech: Can you handle fast-paced training via video modules and do you have the tools necessary to support physical server and network maintenance? Compliance & SOS: Do you agree to the elaborate paperwork, technical tests, and NDA , and can you commit to responding promptly to SOS requests? WHAT ARE YOUR VISITING CHARGES TO PALASIA OFFICE? GIVE A GENERAL RATE LIST FOR COMMON REPAIRS AND PARTS? Job Types: Full-time, Contractual / Temporary, Freelance Pay: ₹2,000.00 per month Application Question(s): Do you have 4 years of experience in hardware repair/server relocation, and can you provide professional "Repair Lists" and procurement quotes? Are you comfortable coordinating with a Remote IT Administrator and working with the team for during active SOS projects? Will you commit to creating high-quality written SOPs and video recordings (Loom) for every hardware setup or repair you perform? Can you handle fast-paced training via video modules and do you have the tools necessary to support physical server and network maintenance? Do you agree to the elaborate paperwork, technical tests, and NDA, and can you commit to responding promptly to SOS requests? What are your Visiting Charged for Repairs or Service at Palasia ? Provide a General rate list of your services and parts Experience: Computer hardware: 4 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person