Position Summary We are seeking a high-performing and detail-oriented Assistant Director – Finance Outsourcing to lead, manage, and scale our finance & accounting managed services function. This leadership role will oversee financial process delivery across clients, ensure compliance, streamline operations, and drive excellence in service delivery and team performance. Key Responsibilities Client Delivery & Relationship Management Lead end-to-end delivery of finance and accounting services (AP, AR, GL, payroll, MIS, tax compliance) for multiple clients. Serve as the senior point of contact for client finance leaders, ensuring SLAs and KPIs are consistently met. Develop strong, trusted relationships with CXOs and key client stakeholders. Operational Excellence Implement and monitor internal controls to ensure compliance, accuracy, and quality in financial operations. Drive standardization, automation, and best practices across processes. Monitor process efficiency, identify gaps, and lead transformation or transition initiatives. Team Leadership & Development Manage, mentor, and grow a high-performing team of finance professionals. Conduct performance reviews, identify skill gaps, and support training needs. Strategic Support Collaborate with the leadership team on business growth, pricing strategies, and new client onboarding. Support the development of new service lines and digital finance offerings. Contribute to RFPs, client proposals, and presentations. Qualifications & Experience CA / CPA / MBA Finance or Equivalent with 10–12 years of experience in finance outsourcing, shared services, or consulting. Proven experience managing large-scale F&A operations in a BPO, consulting, or managed services environment. Strong understanding of end-to-end finance functions (P2P, O2C, R2R, taxation, payroll, FP&A). Excellent leadership, communication, and client management skills. Experience in ERP systems (SAP, Oracle, NetSuite, etc.) and finance automation tools is preferred. What We Offer Dynamic work environment with high ownership and visibility. Opportunity to build and scale a modern finance outsourcing practice. Exposure to top-tier clients across industries. Competitive compensation and growth trajectory.
About the Role We are seeking an experienced Director – Client Servicing & Delivery to lead client relationships and ensure seamless delivery of accounting and finance outsourcing services. This role requires strong leadership, domain expertise in finance operations, and the ability to drive client satisfaction while managing high-performing teams in a remote environment. Key Responsibilities Own client relationships end-to-end, acting as the primary point of contact for strategic accounts. Lead service delivery for accounting & finance BPO processes, ensuring accuracy, timeliness, and compliance. Partner with clients to understand business needs and provide tailored process improvements. Manage cross-functional teams, drive performance, and implement best practices for delivery excellence. Monitor SLAs, KPIs, and operational metrics to ensure service quality and efficiency. Collaborate with senior leadership to identify opportunities for growth and account expansion. Drive continuous improvement initiatives, automation, and technology adoption in delivery. Handle escalations effectively and maintain high client satisfaction scores. Key Requirements 10–15 years of experience in client servicing & delivery management within a BPO (Accounting & Finance) domain. Strong understanding of finance operations (AR, AP, GL, reconciliations, reporting, etc.). Proven track record in managing large teams and complex client portfolios. Excellent communication, stakeholder management, and problem-solving skills. Strong analytical and process improvement mindset. Ability to work independently in a remote / WFH setup while driving collaboration. Preferred Qualifications MBA / Chartered Accountant (CA) / CPA / CMA preferred. Exposure to digital transformation and automation tools in finance BPO.
The Senior Manager - Accounts role at Bizpact Shared Services Pvt Ltd in Ghaziabad requires a skilled professional with expertise in accounting, finance, and business advisory roles. As the Senior Manager, you will be responsible for overseeing finance activities, managing bookkeeping and accounting processes, providing business advisory services, conducting internal audits, and ensuring compliance with taxation regulations. To excel in this role, you should possess a strong foundation in accounting, finance, and business advisory skills. Your taxation knowledge and compliance expertise will be crucial in maintaining financial integrity. Experience in managing finance activities and conducting internal audits will be beneficial. Your strong analytical and problem-solving skills will help in addressing complex financial challenges effectively. Proficiency in financial software and tools is essential for streamlining processes and enhancing productivity. As a Senior Manager, you must demonstrate excellent leadership and communication skills to effectively collaborate with team members and stakeholders. A professional qualification such as CA, CPA, or equivalent is required to validate your expertise. A minimum of 5 years of relevant experience in a similar role is essential to showcase your capabilities and readiness to take on this challenging position.,