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LSEG (London Stock Exchange Group) logo
Service & Support AI Product Manager LSEG (London Stock Exchange Group)

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Service & Support AI Product Manager at LSEG, you will be responsible for the end-to-end management of the Question Answer Service and AI Assistant products used in Operations globally. Your role will involve identifying and championing AI service and support use cases to transform customer service. You will lead a team of Knowledge Management specialists to craft and curate self-serve content in collaboration with partners. **Key Responsibilities:** - Define and own the product vision, strategy & implementation plan - Lead a team of Knowledge Management specialists to establish clear purpose and goals - Manage the entire product lifecycle from ideation to continuous improvement - Ide...

Posted 2 months ago

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