BeeKayIT NetSec Solutions Pvt Ltd

Job Description & Responsibilities: Experience: 2-3 Years Qualification: Graduate Key Responsibilities: Desktop Support: ● Provide Level 2 support for Windows OS (Windows 10/11), macOS, and Linux (Ubuntu). ● Troubleshoot and resolve hardware/software issues on desktops and laptops across platforms. ● Manage system updates and patches; coordinate with the Level 3 team for antivirus-related issues. Peripheral & Printer Support: ● Install, configure, and troubleshoot printers (network/local), scanners, and other peripherals. ● Perform routine checks to ensure peripheral devices are in optimal working condition. Cross-Platform OS & System Support: ● Support macOS and Linux systems for basic troubleshooting, user configurations, and common application issues. ● Assist users in accessing University systems from various platforms and devices. Video Conferencing & Event Support: ● Set up and support video conferencing tools such as Zoom, Google Meet, Microsoft Teams, and AV systems for meetings , classes, and University events. ● Provide on-site technical assistance during meetings, seminars, workshops, and hybrid events. Network & Connectivity Support: ● Provide basic network troubleshooting support for end-users (e.g., LAN/Wi-Fi issues, proxy configuration, printer connectivity). ● Coordinate with the network engineering team for escalations and complex network issues. Application & Email Support: ● Install, configure, and provide support for Microsoft Office 365, Google Workspace, and commonly used academic/administrative desktop applications. ● Support email client configuration and troubleshooting across different platforms. Job Type: Full-time Pay: ₹300,000.00 - ₹360,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Shift: Day shift Work Location: In person

Company Description BeeKayIT NetSec Solutions Pvt Ltd is a system integrator that provides comprehensive IT solutions and services. Our offerings encompass a wide range of areas including Telco/ISP, IT Security, Cyber Security, System Infrastructure, Network Transformation, Collaboration, Physical Safety & Security, Digital Automation, and IT Managed Services. We aim to enable seamless and secure IT environments for our clients. Role Description This is a full-time on-site role located in Corporate Road - Ahmedabad for an Inside Sales Executive. The Inside Sales Executive will be responsible for generating and qualifying leads, preparing quotation, Tender / RFP Submission, Documentation, maintaining customer relationships. Mail Communication with internal with team & External with Client, Vendor, Distributor. The role involves proactive communication with potential clients, understanding their needs, and presenting appropriate solutions with internal technical & Sales Team. The Inside Sales Executive will work closely with the sales team to achieve sales targets and ensure customer satisfaction. Qualifications Inside Sales and Lead Generation skills Strong Communication and Customer Service skills by Mail & Phone Experience in Sales and the ability to meet targets Excellent interpersonal skills and ability to build relationships Bachelor's degree in Business, Marketing, or related field is preferred Previous experience in the IT industry is a plus Ability to work independently and within a team Education Background Computer / IT / EC (technical) will be preferable