Sales and Business Development: Identify and acquire potential customers for life insurance products. Generate leads through various channels like cold calling, field visits, references, etc. Explain product features and benefits, and offer suitable plans as per customer needs. Cross-sell and upsell insurance products to existing customers. Client Relationship Management: Build and maintain strong, long-lasting customer relationships. Provide prompt after-sales service and resolve customer queries or complaints. Ensure regular follow-up with clients for policy renewals and premium payments. Market Intelligence and Feedback: Stay updated with market trends and competitor activities. Provide feedback to the branch/cluster manager about customer expectations and product improvements. Documentation and Compliance: Ensure accurate documentation of policies, customer KYC, and related paperwork. Adhere strictly to all company policies and IRDAI regulations. Reporting and Coordination: Prepare and share daily/weekly sales reports with the Cluster Manager. Coordinate with the underwriting and ope rations team for seamless policy issuance.
Role Summary: Job type Apprenticeship Work mode - Remote Duration- 1 year Were looking for a marketing intern to support day-to-day execution across compliance, basic artwork, and creative coordination. This is a great opportunity for someone at the start of their career someone who’s organised, eager to learn, and ready to contribute to real work from day one. You’ll help manage creative filings, work on simple designs, and coordinate asset movement across teams. If you’re looking to understand how marketing works — beyond the ideas — this is a great place to begin. Key Focus areas: File marketing and product creatives for compliance approvals, and maintain trackers and version history Create and edit basic artwork using tools like Canva Coordinate with internal teams (Product, Compliance) and external partners (agencies, translators) to move creatives forward Support translation workflows, formatting tasks, and proof of execution collation for filed campaigns Qualifications & Competencies: A background in marketing, communications, or business (pursuing or recently completed) Strong organisational and project coordination skills — you follow up and get things done Working knowledge of Canva or similar design tools Attention to detail and comfort with tracking, versioning, and file management Clear communication and comfort working across multiple teams High energy, curiosity, and a willingness to learn — no prior experience required
About Us Bandhan Life is your trusted partner in financial security, making every Indian household financially secure. As a part of the renowned Bandhan Group, we are bolstering our collaborative strengths of digital innovation and robust distribution to enhance the value for all our stakeholders. Welcome to a new era of insurance, where growth, innovation, customer, and employee welfare are paramount. . Why join the Product Management team with us? Acquire niche product skillset and sharpen understanding of Life Insurance products and regulations to become a Life insurance Product SME Get unique exposure to directly work on our cloud native policy admin system and get in depth understanding of APIs and their working Collaborate with multiple fintech / insuretech players for integrating our solutions with their business models. Key Focus areas: Product Management: Responsible for creation / updation of Functional Specification Document (FSD) for assigned new products / product modifications in compliance to F&U, other regulatory documents, underwriting rules, and business requirement to ensure that this document is readily consumable by technology and other cross functional teams for all system development requirements. Responsible for creation of product rollout/ system readiness checklist basis the Drop 1(MVP) and post Drop 1(non-MVP) categorization. Responsible for creating User stories, testing scenarios and acceptance criteria in compliance to product F&U Responsible for review and signoff on the calculators and premium rates shared by the Pricing team and providing walkthrough and in depth understanding of the same to eBao and HM development teams. Responsible for conducting regular product meetings with eBao / HM development teams to ensure all product features are well understood and E2E product build including the customer onboarding journeys are developed / managed as per the product life cycle and in compliance to regulatory requirement. Responsible for reviewing of testing artefacts and providing product signoff to ensure product functionalities developed across platforms are in compliance to regulatory requirements Platform Build Management: Responsible for closely working with internal team members, peers, TPO and developers for translating the business requirements to technical requirements Responsible for creation of eBao release notes and publishing the same as and when required. Responsible for development of product functionalities in eBao as per product life cycle requirements and program level prioritization Regulatory Compliance:Responsible for ensuring regulatory compliance of new / existing products/ schemes in HM / eBao. Responsible for adherence to all regulatory requirements pertaining to new product setup including reporting to ensure Zero Noncompliance Qualifications & Competencies: Minimum Graduate with 1-2 years of experience with working knowledge of LI Products & Regulations Understanding of LI product digital onboarding journeys Outstanding capacity to handle multiple projects that adhere to stringent timelines Highly ambitious and result oriented with non-compromising work ethics Excellent inter-personal skills Excellent oral and written communication skills with experience in working with senior leadership
Senior Executive/Assistant Manager - Business Support & Process Control About Us Bandhan Life is your trusted partner in financial security, making every Indian household financially secure. As a part of the renowned Bandhan Group, we are bolstering our collaborative strengths of digital innovation and robust distribution to enhance the value for all our stakeholders. Welcome to a new era of insurance, where growth, innovation, customer, and employee welfare are paramount. Role Summary Business Support and Process Control Location – Kolkata/Delhi The Business Support and Process Control will be based at Bandhan Life’s Kolkata/Delhi office and act as the Single Point of Contact (SPOC) for the branch for Operations related requirements. The role includes managing all Customer and Sales queries related to Pre-issuance and post-issuance stages. The role involves both administrative and customer-facing responsibilities to ensure seamless service delivery Operational Management Handle daily insurance processes such as policy issuance, renewals, claims, and payouts. Prepare and manage MIS reports, dashboards, and presentations for performance tracking. Coordinate with Head Office and other stakeholders for data, reports, and compliance requirements. Customer Service Address customer inquiries and resolve issues promptly. Ensure accurate documentation and record-keeping to avoid discrepancies in processing. Support sales and Partner teams by facilitating smooth operational workflows Compliance & Governance Ensure adherence to company policies, regulatory guidelines, and audit requirements. Validate customer details (including middle name, KYC, etc.) to prevent inaccurate processing. Assist in risk management by implementing maker-checker processes for all transactions. Qualifications & Experience: Graduate in any discipline. Minimum 2 years of experience in operations and/or customer service; prior experience in the life insurance sector is preferred. Fluency in English and Hindi; proficiency in regional languages is a plus. Prior experience in backend operations and policy issuance workflows. Understanding of IRDAI regulations and insurance compliance standards. Skills & Competencies: Strong process orientation with keen attention to detail. Excellent coordination, multitasking, and follow-up skills. Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM tools is desirable. In-depth understanding of life insurance products and customer servicing workflows. Strong verbal and written communication skills. Customer-first mindset with the ability to deliver empathetic and solution-focused support.
About Us Bandhan Life is your trusted partner in financial security, making every Indian household financially secure. As a part of the renowned Bandhan Group, we are bolstering our collaborative strengths of digital innovation and robust distribution to enhance the value for all our stakeholders. Welcome to a new era of insurance, where growth, innovation, customer, and employee welfare are paramount. . Why join the Product Management team with us? Acquire niche product skillset and sharpen understanding of Life Insurance products and regulations to become a Life insurance Product SME Get unique exposure to directly work on our cloud native policy admin system and get in depth understanding of APIs and their working Collaborate with multiple fintech / insuretech players for integrating our solutions with their business models. Key Focus areas: Product Management: Responsible for creation / updation of Functional Specification Document (FSD) for assigned new products / product modifications in compliance to F&U, other regulatory documents, underwriting rules, and business requirement to ensure that this document is readily consumable by technology and other cross functional teams for all system development requirements. Responsible for creation of product rollout/ system readiness checklist basis the Drop 1(MVP) and post Drop 1(non-MVP) categorization. Responsible for creating User stories, testing scenarios and acceptance criteria in compliance to product F&U Responsible for review and signoff on the calculators and premium rates shared by the Pricing team and providing walkthrough and in depth understanding of the same to eBao and HM development teams. Responsible for conducting regular product meetings with eBao / HM development teams to ensure all product features are well understood and E2E product build including the customer onboarding journeys are developed / managed as per the product life cycle and in compliance to regulatory requirement. Responsible for reviewing of testing artefacts and providing product signoff to ensure product functionalities developed across platforms are in compliance to regulatory requirements Platform Build Management: Responsible for closely working with internal team members, peers, TPO and developers for translating the business requirements to technical requirements Responsible for creation of eBao release notes and publishing the same as and when required. Responsible for development of product functionalities in eBao as per product life cycle requirements and program level prioritization Regulatory Compliance:Responsible for ensuring regulatory compliance of new / existing products/ schemes in HM / eBao. Responsible for adherence to all regulatory requirements pertaining to new product setup including reporting to ensure Zero Noncompliance Qualifications & Competencies: Minimum Graduate with 1-2 years of experience with working knowledge of LI Products & Regulations Understanding of LI product digital onboarding journeys Outstanding capacity to handle multiple projects that adhere to stringent timelines Highly ambitious and result oriented with non-compromising work ethics Excellent inter-personal skills Excellent oral and written communication skills with experience in working with senior leadership
Apprenticeship Duration: 1 year Roles & responsibilities: a. Sourcing profiles, creating your own network, job posts, initial screenings, and lining up for interviews b. Support in various activities in the areas of recruitment, business HR & engagement c. Support in HR generalist activities like surveys, query redressals d. Assist in various HR related projects, adhoc work e. Support in MIS and data management
Role Summary: Job type Apprenticeship Work mode - Remote Duration- 1 year Were looking for a marketing intern to support day-to-day execution across compliance, basic artwork, and creative coordination. This is a great opportunity for someone at the start of their career someone who’s organised, eager to learn, and ready to contribute to real work from day one. You’ll help manage creative filings, work on simple designs, and coordinate asset movement across teams. If you’re looking to understand how marketing works — beyond the ideas — this is a great place to begin. Key Focus areas: File marketing and product creatives for compliance approvals, and maintain trackers and version history Create and edit basic artwork using tools like Canva Coordinate with internal teams (Product, Compliance) and external partners (agencies, translators) to move creatives forward Support translation workflows, formatting tasks, and proof of execution collation for filed campaigns Qualifications & Competencies: A background in marketing, communications, or business (pursuing or recently completed) Strong organisational and project coordination skills — you follow up and get things done Working knowledge of Canva or similar design tools Attention to detail and comfort with tracking, versioning, and file management Clear communication and comfort working across multiple teams High energy, curiosity, and a willingness to learn — no prior experience required
Key Responsibilities: Video Production Plan and shoot professional-quality videos for YouTube, Instagram Reels, and promotional campaigns. Set up lighting, sound, and camera equipment for shoots (both indoor and outdoor). Coordinate with the marketing and content team for shoot concepts and scripts. Video Editing Edit raw footage into engaging final videos using Adobe Premiere Pro and After Effects. Add music, transitions, graphics, and subtitles where needed. Optimize video formats for different social media platforms. Trend Awareness Stay updated with the latest video trends, editing styles, and social media algorithms. uggest creative ideas for educational and promotional video content. Required Skills: Strong command of Adobe Premiere Pro, After Effects, Canva, CorelDRAW, and Photoshop. Proven experience in video editing and videography (portfolio required). Knowledge of lighting, framing, and audio setup. Creative mindset with attention to detail. Ability to meet deadlines and work in a fast-paced environment. Understanding of social media platforms (YouTube, Instagram, Facebook). Nice to Have: Experience in educational or corporate content creation. Knowledge of motion graphics and storytelling techniques.
Sales and Business Development: Identify and acquire potential customers for life insurance products. Generate leads through various channels like cold calling, field visits, references, etc. Explain product features and benefits, and offer suitable plans as per customer needs. Cross-sell and upsell insurance products to existing customers. Client Relationship Management: Build and maintain strong, long-lasting customer relationships. Provide prompt after-sales service and resolve customer queries or complaints. Ensure regular follow-up with clients for policy renewals and premium payments. Market Intelligence and Feedback: Stay updated with market trends and competitor activities. Provide feedback to the branch/cluster manager about customer expectations and product improvements. Documentation and Compliance: Ensure accurate documentation of policies, customer KYC, and related paperwork. Adhere strictly to all company policies and IRDAI regulations. Reporting and Coordination: Prepare and share daily/weekly sales reports with the Cluster Manager. Coordinate with the underwriting and ope rations team for seamless policy issuance.