Backup & Wintel Engineer

Role Summary

Hybrid Cloud, Wintel & Backup Engineer responsible for providing L2 operational support across Microsoft Azure, Windows Infrastructure, Active Directory, VMware virtualization, Veeam Backup & Replication, and Cohesity DataProtect environments. The role focuses on infrastructure administration, monitoring, troubleshooting, backup and recovery operations, patch management, identity management, and service reliability across hybrid cloud and on-premises environments. The position combines strong operational expertise, customer support, infrastructure governance, and continuous improvement within a cloud-first enterprise environment.

Key Responsibilities

• Support Microsoft Azure services including Virtual Machines, Storage Accounts, Virtual Networks, Backup, Monitoring, Recovery Services, and identity platforms.

• Monitor Azure infrastructure health, utilization, availability, and performance while supporting resource provisioning and operational maintenance activities.

• Administer Windows Server 2016, 2019, and 2022 environments including provisioning, patching, upgrades, and lifecycle management. • Support Active Directory, Domain Controllers, DNS, DHCP, Group Policy, and hybrid identity integration with Microsoft Entra ID.

• Perform user administration, access management, authentication troubleshooting, and identity-related support activities.

• Provide L2 administration and operational support for Veeam Backup & Replication environments including backup monitoring, replication management, recovery validation, and operational troubleshooting.

• Provide hands-on administration and operational support for Cohesity DataProtect environments including protection policies, backup monitoring, cluster health checks, and recovery operations.

• Execute backup, restore, recovery validation, and disaster recovery readiness activities for enterprise workloads.

• Support VMware vSphere, ESXi, and vCenter environments.

• Support SSL/TLS certificate installation, renewal, lifecycle tracking, and compliance activities.

• Participate in incident resolution, major incident bridges, root cause analysis, and change implementation activities.

• Identify opportunities for automation through PowerShell scripting and operational improvements.

• Develop and maintain SOPs, runbooks, knowledge articles, and technical documentation.

Mandatory Technical Skills

• Microsoft Azure Administration (L2)

• Microsoft Entra ID Administration

• Windows Server 2016/2019/2022 Administration

• Active Directory Domain Services (AD DS)

• Domain Controller Administration

• DNS, DHCP and Group Policy Management

• VMware vSphere, ESXi and vCenter Administration

• Veeam Backup & Replication (L2 Administration)

• Cohesity DataProtect Administration

• Microsoft Azure Backup

• SSL/TLS Certificate Management

• PowerShell Scripting

• Monitoring and Alert Management

• Incident, Problem and Change Management

• ServiceNow or equivalent ITSM Platform

Preferred Skills

• Azure Site Recovery (ASR) • Microsoft 365 Administration • Azure Monitor and Log Analytics • Azure Cost Management Awareness • Windows Clustering and High Availability • Storage Administration (SAN/NAS) Awareness • SolarWinds, LogicMonitor, PRTG or equivalent monitoring platforms • Hybrid Cloud Infrastructure Operations • Basic Infrastructure Automation and Scripting