Responsibilities: * Create engaging website content using Canva & OpenCart. * Optimize social media presence with Facebook Ads, Google Marketing & Analytics. Annual bonus Leave encashment
We’re seeking a detail-oriented and trustworthy Accounts & Operations Executive to take full ownership of daily billing, financial reconciliation, expense control, and back-end ops. If you live by spreadsheets, enjoy balancing books, and can handle cash with precision, you might just be the backbone we’re looking for. Key Responsibilities:- Prepare and process daily invoices and billing statements accurately. Record and reconcile cash and bank transactions on a daily basis. Manage cash handling for the office including petty cash and deposits Monitor and manage inventory levels, perform regular stock reconciliations. Track, verify, and record all business expenses with appropriate documentation. Assist with vendor and procurement coordination as needed. Maintain records of payments to vendors and collections from clients. Follow up on outstanding invoices, update aging reports, and escalate delays. Handle customer account reconciliation, resolve discrepancies professionally. Generate daily, weekly, and monthly financial reports for management review. Maintain clean records for internal audits and assist auditors with required documentation. Assist in payroll processing – collecting attendance data, verifying salaries etc.
Telesales & Telecalling: Make outbound calls to potential customers to pitch products/services Follow up with old leads Handle inbound customer queries via live chat – clear, quick, and responses Provide instant solutions, suggest products, and upsell Identify, qualify, and nurture leads from multiple channels Maintain detailed records of calls, chats, and follow-ups Update lead status and customer details Generate daily and weekly reports Strong communication skills Comfortable with both voice and chat-based customer handling Experience in telesales or customer support Basic knowledge of CRMs, Excel/Google Sheets, and data tools Willingness to learn, adapt, and grow HANDLE WHATSAPP AND CHATS AND PROVIDE ANSWERS TO THEM HANDLE THE SALES LEAD AND CONVERT ITINTO SALES PROVIDE RESOLUTION OF QUERY TO THE CUSTOMER HANDLE INCOMING CALLS