Responsibilities: * Create engaging website content using Canva & OpenCart. * Optimize social media presence with Facebook Ads, Google Marketing & Analytics. Annual bonus Leave encashment
We’re seeking a detail-oriented and trustworthy Accounts & Operations Executive to take full ownership of daily billing, financial reconciliation, expense control, and back-end ops. If you live by spreadsheets, enjoy balancing books, and can handle cash with precision, you might just be the backbone we’re looking for. Key Responsibilities:- Prepare and process daily invoices and billing statements accurately. Record and reconcile cash and bank transactions on a daily basis. Manage cash handling for the office including petty cash and deposits Monitor and manage inventory levels, perform regular stock reconciliations. Track, verify, and record all business expenses with appropriate documentation. Assist with vendor and procurement coordination as needed. Maintain records of payments to vendors and collections from clients. Follow up on outstanding invoices, update aging reports, and escalate delays. Handle customer account reconciliation, resolve discrepancies professionally. Generate daily, weekly, and monthly financial reports for management review. Maintain clean records for internal audits and assist auditors with required documentation. Assist in payroll processing – collecting attendance data, verifying salaries etc.
Telesales & Telecalling: Make outbound calls to potential customers to pitch products/services Follow up with old leads Handle inbound customer queries via live chat – clear, quick, and responses Provide instant solutions, suggest products, and upsell Identify, qualify, and nurture leads from multiple channels Maintain detailed records of calls, chats, and follow-ups Update lead status and customer details Generate daily and weekly reports Strong communication skills Comfortable with both voice and chat-based customer handling Experience in telesales or customer support Basic knowledge of CRMs, Excel/Google Sheets, and data tools Willingness to learn, adapt, and grow HANDLE WHATSAPP AND CHATS AND PROVIDE ANSWERS TO THEM HANDLE THE SALES LEAD AND CONVERT ITINTO SALES PROVIDE RESOLUTION OF QUERY TO THE CUSTOMER HANDLE INCOMING CALLS
We are looking for a tech-savvy and creative Video Editor & Social Media Content Creator for our mobile repair and tools business . The ideal candidate should be passionate about video creation, know current trends, and have the ability to grow our brands online presence across YouTube, Instagram, and Facebook . Key Responsibilities: Record, edit, and produce short-form (Reels/Shorts) and long-form videos for YouTube, Facebook, and Instagram. Create catchy thumbnails, titles, and captions that attract clicks and engagement. Generate creative video ideas relevant to mobile repair tools, tips, tutorials, and product showcases . Manage all social media accounts post regularly, engage with audience, and increase followers organically. Use SEO tools, hashtags, and keywords to improve visibility and reach. Plan monthly content calendars and coordinate with the team for promotions. Stay updated with the latest video editing trends, transitions, effects, and social media trends . Track performance analytics (views, engagement, reach) and optimize future content. Skills & Requirements: Proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, CapCut, or DaVinci Resolve). Knowledge of graphic design & thumbnail creation (Photoshop, Canva, or similar). Strong understanding of YouTube algorithms, Instagram Reels, and Facebook engagement tactics . Basic knowledge of SEO, Google Trends, and social media analytics tools . Good communication skills and ability to work independently. Bonus: Familiarity with mobile repair tools, gadgets, or tech content is a plus. Creative mindset and passion for growing a brand digitally. Tools/Knowledge (Preferred): Adobe Premiere Pro / Final Cut Pro / CapCut Canva / Photoshop ChatGPT or AI Tools for captions & content ideas YouTube Studio / Meta Business Suite SEO Tools (VidIQ, TubeBuddy, or similar) Why Join Us? We are West Bengals first and longest-running mobile repair and service center , trusted by customers for over 32 years and now expanding into e-commerce and digital tools sales . Work with a growing, tech-driven brand that combines innovation with decades of industry experience. Get the freedom to experiment with new video ideas, social media trends, and creative campaigns. Be part of a collaborative and supportive team that values creativity, skill, and growth. Opportunity to build your personal brand while helping us grow our online community and presence.