Looking for a role that combines technology, networking, and customer interaction ? We’re hiring a Technical Support Engineer to support and demonstrate advanced access control and building management solutions across client sites. If you enjoy problem-solving, hands-on work, and working directly with customers, this is the role for you. Key Responsibilities Provide technical support for Access Control Systems and Building Management Software (BMS) . Install, configure, and troubleshoot hardware and software components. Perform basic network setup (IP addressing, switches, routers, firewalls). Assist with on-site project implementation, commissioning, and testing . Conduct customer training sessions and product demonstrations . Document system configurations, procedures, and troubleshooting steps. Ensure high customer satisfaction with timely support and solutions. Travel frequently to client sites for support and demos. Qualifications Diploma / Bachelor’s degree in Electrical/Electronics,Science, IT, or related field. Minimum 3 + years of experience in technical support for Access Control Systems or Building Management Software. Hands-on experience with advanced access control systems (controllers, readers, biometric devices, etc.). Strong understanding of basic networking . Excellent troubleshooting, communication, and customer-handling skills. Willingness to travel extensively for site visits and client meetings. Preferred Skills (Nice to Have) Knowledge of BMS integration protocols (Modbus, BACnet, OPC). Experience with CCTV, Intrusion Detection, or other Security Systems . Familiarity with databases and Windows /Linux server environments . Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Benefits: Cell phone reimbursement Leave encashment Provident Fund Ability to commute/relocate: Kondhwa, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current notice period ? Education: Bachelor's (Required) Language: English (Required) Willingness to travel: 25% (Required) Work Location: In person