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Ivr Developer Bloom Consulting Services

2.0 - 5.0 years

9 - 14 Lacs

Chennai

Work from Office

Roles and Responsibilities Design, develop, test, and deploy IVR solutions using Genesys WFM, Avaya ACD, and Avaya OD platforms. Collaborate with cross-functional teams to identify business requirements and design IVR workflows that meet customer needs. Develop custom scripts using Python programming language to automate IVR processes. Troubleshoot issues related to IVR systems and resolve them efficiently. Ensure compliance with industry standards and best practices for call center operations.

Posted 4 months ago

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