Key Responsibilities: Lead the implementation and optimization of Dealer Management System (DMS) solutions across multiple dealership locations. Gather and analyze business requirements from stakeholders in Sales, Service, Spare Parts, Finance, and CRM departments. Map business processes and identify areas for automation or improvement through DMS. Serve as the primary liaison between business users and technical teams. Manage end-to-end functional testing, UAT, and post-go-live support. Provide training and support to dealership users and internal staff. Prepare functional documentation, user manuals, and SOPs. Track project progress, manage risks, and ensure timely delivery. Coordinate with DMS vendors for customizations, updates, and issue resolutions. Lead a team of functional and interact and guide the technical consultants and also support junior staff. Ensure compliance with automotive industry regulations and IT policies. Required Skills & Experience: Bachelors degree in Engineering, IT, Business, or related field. 5+ years of functional consulting experience in DMS (like AutoSys, Fusion DMS, Reynolds & Reynolds, etc or similar DMS systems.). Strong understanding of automobile dealership operations: sales, after-sales service, spare parts, inventory, CRM, and finance modules. Strong understanding and experience with Automobile wholesale operations: Wholesale vehicle sales, order management system, Parts warehouse management, Warranty claim and approval process handling at OEM level. Proven experience in requirement gathering, process mapping, solution design, and implementation. Hands-on experience in Automobile DMS rollouts, support, and upgrades. Excellent leadership, problem-solving, and communication skills. Good knowledge with Indian taxation with Auto and Auto ancillary business. Ability to lead cross-functional teams and manage stakeholders. Exposure to ERP systems (SAP, Oracle, etc.) is a plus. Preferred: Certification or training in relevant Automobile DMS solutions. Prior experience with OEM integrations, dealer portal development, or telematics solutions. Experience in Agile or Hybrid project environments.

Key Responsibilities: Lead the implementation and optimization of Dealer Management System (DMS) solutions across multiple dealership locations. Gather and analyze business requirements from stakeholders in Sales, Service, Spare Parts, Finance, and CRM departments. Map business processes and identify areas for automation or improvement through DMS. Serve as the primary liaison between business users and technical teams. Manage end-to-end functional testing, UAT, and post-go-live support. Provide training and support to dealership users and internal staff. Prepare functional documentation, user manuals, and SOPs. Track project progress, manage risks, and ensure timely delivery. Coordinate with DMS vendors for customizations, updates, and issue resolutions. Lead a team of functional and interact and guide the technical consultants and also support junior staff. Ensure compliance with automotive industry regulations and IT policies. Required Skills & Experience: Bachelors degree in Engineering, IT, Business, or related field. 5+ years of functional consulting experience in DMS (like AutoSys, Fusion DMS, Reynolds & Reynolds, etc or similar DMS systems.). Strong understanding of automobile dealership operations: sales, after-sales service, spare parts, inventory, CRM, and finance modules. Strong understanding and experience with Automobile wholesale operations: Wholesale vehicle sales, order management system, Parts warehouse management, Warranty claim and approval process handling at OEM level. Proven experience in requirement gathering, process mapping, solution design, and implementation. Hands-on experience in Automobile DMS rollouts, support, and upgrades. Excellent leadership, problem-solving, and communication skills. Good knowledge with Indian taxation with Auto and Auto ancillary business. Ability to lead cross-functional teams and manage stakeholders. Exposure to ERP systems (SAP, Oracle, etc.) is a plus. Preferred: Certification or training in relevant Automobile DMS solutions. Prior experience with OEM integrations, dealer portal development, or telematics solutions. Experience in Agile or Hybrid project environments.