Asst.Sales Manager – (Domestic & International Tours)

We are looking for a dynamic, result-oriented Sales Manager with 4–6 years of experience in the travel and tourism industry to lead our B2C sales function. The ideal candidate will be responsible for driving revenue growth, managing and mentoring the sales team, converting qualified leads into bookings, and delivering exceptional customer experiences across domestic and international travel segments.

The candidate should have a strong understanding of evolving travel trends, customer preferences, destination knowledge, and consultative selling techniques, along with the ability to build a high-performing sales team.

Key Responsibilities

1. Sales Strategy & Revenue Growth

• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue targets.
• Drive B2C sales for domestic and international holiday packages, customized itineraries, group tours, and other travel products.
• Identify opportunities to improve lead conversion, average booking value, repeat business, and overall profitability.
• Monitor sales pipelines, booking trends, and revenue performance to ensure consistent business growth.

2. Team Leadership & Performance Management

• Lead, mentor, and motivate the sales team to achieve individual and collective targets.
• Set clear KPIs, allocate targets, conduct regular performance reviews, and provide ongoing coaching.
• Work closely with HR on recruitment, onboarding, training, and retention of sales talent.
• Build a performance-driven culture focused on accountability, collaboration, and customer satisfaction.

3. Lead Management & Customer Engagement

• Oversee and optimize the entire sales funnel, from lead generation and qualification to negotiation and final booking.
• Ensure timely and effective follow-ups with prospective customers through calls, WhatsApp, email, and other digital communication channels.
• Promote consultative selling and personalized travel recommendations based on customer requirements, preferences, and budgets.
• Handle escalations, negotiate effectively, and ensure a seamless customer journey.

4. Cross-Functional Collaboration

• Collaborate with the Marketing team to improve lead quality, campaign performance, and lead-to-booking conversion.
• Work closely with Operations and Product teams for customized itineraries, competitive pricing, smooth execution, and service delivery.
• Coordinate with internal stakeholders to ensure customer expectations are aligned with the final travel experience.

5. MIS, Reporting & Business Insights

• Maintain accurate sales reports, dashboards, and MIS updates.
• Track key performance indicators, including lead conversion ratio, revenue achievement, average booking value, sales productivity, and customer acquisition.
• Present regular business reviews, sales forecasts, and performance insights to senior leadership.
• Identify sales gaps and recommend actionable strategies for continuous improvement.

Interested candidates can share their resume at hr@kiomoi.com

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person