Overview
The Talent Acquisition Coordinator and Operations is responsible for managing at highest quality, end to end candidate management and recruitment operations for all Business Unit/s.
Key Accountabilities and main responsibilities
Strategic Focus
- Work with Recruiting Team members for daily scheduling and provide input into candidates.
- Coordinate interviews between candidates and hiring managers.
- Manage calendars, book meeting rooms, and send confirmations.
- Ensure timely communication and follow-ups.
- Act as a point of contact for candidates throughout the hiring process.
- Send interview invites, feedback.
- Maintain a positive candidate experience.
- Maintain accurate records of candidate interactions and hiring decisions.
- Contribute to the wider HR agenda by supporting EVP, on-boarding, culture, engagement, retention, branding, initiatives.
- Actively promote inclusion in all areas of recruitment, ensuring considered across all elements of recruitment and selection.
Operational and Reporting Management
- Maintain and update applicant tracking systems (ATS).
- Assist in posting job openings on various platforms.
- Support candidate documentation.
- Track recruitment metrics (e.g., time-to-fill, source of hire).
- Prepare reports for TA and HR leadership teams.
- Help identify process improvements.
Governance & Risk
- Ensure adherence to company process, legal and regulatory requirements.
- Process excellence, data integrity and compliance to policy and legislation (requisition management to ensure data up to date and accurate, zero fail on audit).
- Review team working practices/procedures to identify opportunities to improve quality or productivity.
The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role.
Experience & Personal Attributes
- Strong Talent Acquisition Coordination experience of 1-3 years in a high-volume environment (35 to 40 schedules in a day).
- Proven experience and results in an in-house or RPO environment.
- Demonstrated ability to develop trusted partnerships across all levels of the business.
- Confident in managing stakeholders and influences throughout a recruitment process.
- Excellent written, verbal and presentation skills.
- Strong organisational skills with the juggle multiple priorities and deliver to required timescales.
- Demonstrated flexibility and agility to work effectively within a fast paced, complex and changing environment, with an ability to work under pressure.
- Tertiary qualifications in HR or a related discipline is preferable, but not essential.
- Strong attention to detail, high quality standards with analytical and problem solving ability.
- Ability to work with both business and HR stakeholders at varying levels of seniority and experience.
- Ability to manage own time, working independently and seeking guidance from others where required to meet specified objectives within given deadlines.
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our People function is dedicated to fostering positive outcomes for our team, clients, and communities. We develop strategic initiatives to make MUFG Pension & Market Services a place where people can belong, thrive, and succeed together. Our services cover engagement and wellbeing, recruitment, HR operations, payroll, health & safety, remuneration and benefits, HR systems and reporting, and business partnering.
We promote an inclusive culture where differences are valued, and we support flexible working. Diversity drives innovation, which in turn drives growth.
Join MUFG Pension & Market Services and help us achieve our full potential. We treat everyone fairly and equitably, regardless of diverse characteristics. Candidates must have the relevant work rights. Successful applicants must complete background screening before employment.
