Associate Manager - Inside Sales

Position Overview

Generating new prospects by interacting with existing and prospective customers to garner their interest and converting them into qualified leads for the Sales and Business Development team. The person will play a pivotal role in driving revenue growth and managing the inside sales team. Responsible for leading a team of inside sales representatives, the role requires setting sales targets, and developing strategies to achieve them. Expertise in sales management and leadership will be instrumental in guiding and motivating the team to exceed targets and deliver outstanding results.

Roles and Responsibilities

• Develop and implement strategic sales plans to expand the customer base and increase revenue.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Answering potential customers' questions and sending additional information per email.
• Explaining and demonstrating features of products and services.
• Develop actionable insights and implement initiatives that drive continued sales growth.
• Streamline sales processes and workflows to improve efficiency and productivity.
• Identify and implement tools and technologies to support the inside sales team and enhance performance.
• Ensure compliance with company policies, procedures, and sales best practices.
• Build and maintain strong relationships with key clients and prospects.
• Collaborate with the customer success team to ensure a seamless customer experience and maximize customer satisfaction and retention.
• Prepare and present regular sales reports and forecasts to senior management.

Preferred candidate profile

Bachelors degree in business administration, Marketing, or related field. MBA preferred.

Proven 3-5 years experience in sales management, with a track record of achieving and exceeding sales targets.

Strong leadership skills with the ability to motivate and inspire a Sales team. Excellent communication and interpersonal skills.

Analytical mindset with the ability to analyze sales data and make data-driven decisions.

Results-oriented with a focus on delivering exceptional customer service.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Proficiency in any Sales software and Microsoft Office Suite.