Job Description – IT Engineer
Experience: 3+ Years
Employment Type: Full-Time
Work Mode: On-site
Department: Information Technology (IT)
About the Role
We are looking for a skilled and proactive IT Engineer with 3+ years of experience in managing IT infrastructure, providing technical support, maintaining endpoint security, and administering Microsoft 365 and cloud environments.
The ideal candidate should have strong troubleshooting skills, a good understanding of IT infrastructure, and the ability to ensure smooth day-to-day IT operations across the organization.
Key Responsibilities
1. Endpoint Security
- Manage and maintain endpoint security solutions across organizational devices.
- Monitor system security, identify vulnerabilities, and implement appropriate security measures.
- Ensure antivirus, endpoint protection, and security policies are up to date.
- Support device management and access control.
2. IT Support & Troubleshooting
- Provide technical support to employees for hardware, software, and network-related issues.
- Diagnose and resolve desktop, laptop, printer, and connectivity issues.
- Install, configure, and maintain operating systems and business applications.
- Maintain IT support documentation and track technical issues to resolution.
3. Microsoft 365 & Cloud Administration
- Administer Microsoft 365 services, including Outlook, Teams, SharePoint, and OneDrive.
- Manage user accounts, permissions, licenses, and access controls.
- Support cloud-based applications and services.
- Troubleshoot Microsoft 365 and cloud-related issues.
4. IT Infrastructure Management
- Maintain and monitor IT infrastructure, including servers, networks, routers, and switches.
- Ensure network availability, system performance, and infrastructure reliability.
- Perform regular system maintenance, updates, and backups.
- Coordinate with vendors for IT procurement, maintenance, and technical support.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 3+ years of experience in IT Support, IT Administration, or Infrastructure Management.
- Strong knowledge of Windows operating systems and hardware troubleshooting.
- Hands-on experience with Microsoft 365 administration.
- Understanding of endpoint security solutions and device management.
- Knowledge of networking concepts such as TCP/IP, DNS, DHCP, LAN, and VPN.
- Familiarity with cloud platforms and infrastructure management.
- Strong analytical, problem-solving, and communication skills.
Preferred Skills
- Experience with Microsoft Azure or other cloud platforms.
- Knowledge of Active Directory and Group Policy Management.
- Familiarity with firewall configuration and network security.
- Experience with IT asset management and backup solutions.
- Relevant Microsoft or IT infrastructure certifications will be an added advantage.
Key Competencies
- Technical troubleshooting and problem-solving.
- Strong ownership and accountability.
- Effective communication and employee support.
- Ability to manage multiple IT requests and priorities.
- Proactive approach to system maintenance and security.
Work Location: On-site
Employment Type: Full-Time
Pay: Up to ₹800,000.00 per year
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
