Assistant Front Office Manager

Job Profile:- Assistant Front Office Manager

Experience :- 8-10 Year

Qualification :- Graduation in Hotel Management.

Salary :- 30K to 35 K CTC

JOB DESCRIPTION:

An Assistant Front Office Manager (AFOM) in a hotel supports the Front Office Manager in running daily reception, guest relations, and bell/switchboard operations while managing staff and maintaining brand standards.

• Guest Services & Operations: Oversee smooth check-ins, check-outs, room assignments, and VIP/group arrivals. Handle escalated guest complaints and perform service recovery.
• Team Management: Supervise front office staff, conduct shift briefings, schedule shifts, and assist with training and performance evaluations.
• Interdepartmental Coordination: Work closely with Housekeeping, Maintenance, Reservations, and Sales to track room status and special requests.
• Administrative & Financial Tasks: Monitor cash handling, billing, audits, and debtor management. Assist in preparing occupancy and revenue reports.
• Leadership Coverage: Step in to lead the department in the absence of the Front Office Manager.

Job Types: Permanent, Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance

Work Location: In person