Assistant Area Manager Lab Water Sales & Service

Assistant Area Manager - Lab Water Sales and Service

Zone : ROM

Role purpose

The role will support grow the Lab Water business in Pune and the assigned territory while ensuring that customers receive dependable support after the sale. The role involves understanding laboratory requirements, recommending suitable solutions, converting opportunities, coordinating installations and staying connected with customers throughout the life of the equipment. The person should be comfortable .

Key Responsibilities:

• Develop new business across pharmaceutical, biotechnology, research, healthcare, chemical and QC laboratories.
• Generate leads, conduct product demonstrations, prepare techno-commercial proposals and close sales.
• Recommend suitable laboratory water purification systems based on customer requirements.
• Coordinate installation, commissioning, preventive maintenance and breakdown service.
• Troubleshoot technical issues and train customers on equipment operation.
• Generate business through AMC contracts, consumables, spare parts and replacement systems.
• Maintain customer relationships, CRM records, sales pipeline and territory targets.

Key Skills:

Required technical knowledge

• Laboratory-water grades and applications, including Type I, Type II and Type III water.

• Purification technologies and components such as pre-treatment, reverse osmosis, deionisation or EDI, UV treatment, TOC reduction or monitoring, ultrafiltration, storage, recirculation, pumps, valves, sensors and dispensers.

• Water-quality parameters including conductivity, resistivity, TOC, microbial load, particles and endotoxin-sensitive applications.

• Basic electrical, electronic, plumbing and mechanical fault diagnosis; safe use of service tools and test equipment.

• Techno-commercial proposals, product demonstrations, CRM or pipeline management, service documentation and customer complaint handling.