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IT Asset Management Sharekhan

10.0 - 15.0 years

15 - 18 Lacs

navi mumbai

Work from Office

Location - Airoli This position is a team lead for the IT Asset Management and will overlook and ensure that the data of HAM and SAM are in line with the requirement . Direct Responsibilities Ensure compliance to Process and SLA on all agreed deliverables as per the contractual targets/Goals and Objectives Ensure that Number of formal client complaints / escalation are 0 per year Ensure 100% compliance to service management processes defined Ensure Zero NC identified on deliverable during process and transaction audits Ensure Timely response on mail/phone calls towards All queries/task of supervisor/end users. Time management (reporting on time, minimum breaks and closing all given task on t...

Posted 4 months ago

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