Responsibilities Provide telephonic counseling services to parents. Listen attentively to concerns and queries. Offer appropriate guidance and support to resolve issues. Maintain accurate records of client interactions and follow-ups. Collaborate with other team members to ensure comprehensive care. Stay updated with best practices and relevant procedures in market. Qualification Previous experience in counseling or customer service roles is preferred. Excellent verbal communication and active listening skills. Empathetic and patient approach to interactions. Ability to remain calm and professional in stressful situations. Strong problem-solving abilities and attention to detail. Skills Counseling Active Listening Verbal Communication Empathy Problem-Solving Client Relationship Management Crisis Intervention Record Keeping Job Types: Full-time, Permanent, Fresher Work Location: In person
Responsibilities Provide telephonic counseling services to parents. Listen attentively to concerns and queries. Offer appropriate guidance and support to resolve issues. Maintain accurate records of client interactions and follow-ups. Collaborate with other team members to ensure comprehensive care. Stay updated with best practices and relevant procedures in market. Qualification Previous experience in counseling or customer service roles is preferred. Excellent verbal communication and active listening skills. Empathetic and patient approach to interactions. Ability to remain calm and professional in stressful situations. Strong problem-solving abilities and attention to detail. Skills Counseling Active Listening Verbal Communication Empathy Problem-Solving Client Relationship Management Crisis Intervention Record Keeping Job Types: Full-time, Permanent, Fresher Work Location: In person