Business Operations Associate Overview: The Business Operations Associate plays a pivotal role in ensuring the smooth functioning of daily operations across departments. This role supports team development, manages customer relationships, and contributes to overall sales performance. Acting as a bridge between administrative, operational, and customer-facing functions, the Business Operations Associate is integral to enhancing company efficiency and effectiveness. Key Responsibilities1. Operations & Administration Support and streamline daily business operations. Maintain accurate company documentation and records. Perform data entry, reporting, and metric tracking. Coordinate across departments to ensure alignment and timely execution of tasks. 2. Team Building & Training Assist in the recruitment, onboarding, and training of new employees. Help create training materials and standard operating procedures (SOPs). Monitor team progress and support continuous improvement initiatives. 3. Customer Relationship Management Communicate with clients to gather feedback and resolve issues. Maintain and regularly update the CRM system. Help ensure high levels of customer satisfaction and client retention. 4. Sales Support Track sales performance and report key performance indicators (KPIs) to leadership. Assist in executing sales strategies and marketing campaigns. Support the sales team with training, documentation, and client coordination. 5. Meeting & Communication Management Represent operational and client concerns in internal and external meetings. Prepare and distribute meeting summaries and action points. Ensure timely follow-up and completion of tasks discussed in meetings. Required Qualities Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proactive mindset with leadership potential Solid problem-solving and decision-making capabilities High attention to detail and accuracy Tech-savvy, with proficiency in CRM and productivity tools Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person Application Deadline: 15/07/2025

Business Operations Associate Overview: The Business Operations Associate plays a pivotal role in ensuring the smooth functioning of daily operations across departments. This role supports team development, manages customer relationships, and contributes to overall sales performance. Acting as a bridge between administrative, operational, and customer-facing functions, the Business Operations Associate is integral to enhancing company efficiency and effectiveness. Key Responsibilities1. Operations & Administration Support and streamline daily business operations. Maintain accurate company documentation and records. Perform data entry, reporting, and metric tracking. Coordinate across departments to ensure alignment and timely execution of tasks. 2. Team Building & Training Assist in the recruitment, onboarding, and training of new employees. Help create training materials and standard operating procedures (SOPs). Monitor team progress and support continuous improvement initiatives. 3. Customer Relationship Management Communicate with clients to gather feedback and resolve issues. Maintain and regularly update the CRM system. Help ensure high levels of customer satisfaction and client retention. 4. Sales Support Track sales performance and report key performance indicators (KPIs) to leadership. Assist in executing sales strategies and marketing campaigns. Support the sales team with training, documentation, and client coordination. 5. Meeting & Communication Management Represent operational and client concerns in internal and external meetings. Prepare and distribute meeting summaries and action points. Ensure timely follow-up and completion of tasks discussed in meetings. Required Qualities Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proactive mindset with leadership potential Solid problem-solving and decision-making capabilities High attention to detail and accuracy Tech-savvy, with proficiency in CRM and productivity tools Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person Application Deadline: 15/07/2025