Key Responsibilities 1. Operations Management Supervise daily fuel dispensing operations and ensure smooth functioning of the petrol pump. Monitor sales of petrol, diesel, lubricants, CNG (if applicable), and other allied products. Oversee shop/restaurant/QSR or value-added services (if present). Ensure pumps, meters, and equipment are regularly calibrated and maintained. 2. Staff Management Recruit, train, and supervise pump attendants, cashiers, cleaners, and security staff. Prepare duty rosters and ensure discipline, punctuality, and performance. Motivate staff to achieve sales targets and maintain service quality. 3. Financial Management Maintain daily cash collections, billing, and reconciliation. Monitor credit sales, vendor payments, and bank deposits. Prepare daily/weekly/monthly sales reports for management. Control expenses to improve profitability. 4. Inventory & Stock Control Track stock levels of fuel, lubricants, and other consumables. Coordinate with oil companies for fuel delivery and check dip readings. Prevent fuel theft, pilferage, and wastage. 5. Compliance & Safety Ensure adherence to statutory regulations, safety protocols, and environmental standards. Conduct regular fire drills and check fire-fighting equipment. Maintain all required licenses, certificates, and government compliances. 6. Customer Service & Growth Handle customer complaints and resolve issues promptly. Implement promotional schemes and upsell lubricants/ancillary items. Build relationships with fleet operators, corporate accounts, and regular customers. Qualifications & Skills Required Graduate in Business/Commerce/Management or equivalent (preferred). Minimum 3–5 years of experience in retail / operations / fuel industry. Strong leadership, people management, and communication skills. Good knowledge of accounting, stock management, and MS Office/ERP. Ability to work under pressure and handle large cash transactions. Key Performance Indicators (KPIs) Sales growth (fuel & non-fuel). Stock & cash reconciliation accuracy. Zero compliance/safety violations. Staff performance & retention. Customer satisfaction levels. Job Type: Full-time Pay: ₹9,614.02 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Work Location: In person