We're seeking a fast learner to join our WFM department as a Clicker! Freshers with BPO experience welcomed to apply! arrivia , a leading provider of travel experiences, is seeking a dedicated Clicker to join our WFM team. This entry-level role offers a fantastic opportunity to gain valuable experience in a fast-paced environment. About the Role: As a Clicker, you will play a crucial role in supporting our Dialer Admin team by: Clicking calls: Manually initiate calls based on agents' availability Data entry: Maintaining accurate records of call data and other relevant information. Basic administrative tasks: Assisting the Dialer Admin team with various administrative duties. Qualifications: Positive and friendly attitude Strong attention to detail Ability to learn quickly Excellent teamwork skills About arrivia : arrivia is a thriving travel company committed to providing exceptional experiences for our customers. With a focus on innovation and customer satisfaction, we offer a dynamic and supportive work environment. Join our team and embark on a rewarding career journey. Our Core Values: Here at arrivia we… Stay Curious - Explore new challenges and make space to learn, grow and improve Keep it Real - Earn trust through open, honest and clear communication Own it - Seek ways to make an impact and take action. Win Together - Create a culture of connection and inclusion where everyone can be their best
We're seeking a fast learner to join our WFM department as a Clicker! Freshers with BPO experience welcomed to apply! arrivia , a leading provider of travel experiences, is seeking a dedicated Clicker to join our WFM team. This entry-level role offers a fantastic opportunity to gain valuable experience in a fast-paced environment. About the Role: As a Clicker, you will play a crucial role in supporting our Dialer Admin team by: Clicking calls: Manually initiate calls based on agents' availability Data entry: Maintaining accurate records of call data and other relevant information. Basic administrative tasks: Assisting the Dialer Admin team with various administrative duties. Qualifications: Positive and friendly attitude Strong attention to detail Ability to learn quickly Excellent teamwork skills About arrivia : arrivia is a thriving travel company committed to providing exceptional experiences for our customers. With a focus on innovation and customer satisfaction, we offer a dynamic and supportive work environment. Join our team and embark on a rewarding career journey. Our Core Values: Here at arrivia we… Stay Curious - Explore new challenges and make space to learn, grow and improve Keep it Real - Earn trust through open, honest and clear communication Own it - Seek ways to make an impact and take action. Win Together - Create a culture of connection and inclusion where everyone can be their best
The Travel Administrative Specialist plays a crucial role in supporting the company's mission of delivering unforgettable holiday experiences for members. By offering exceptional customer service and assisting the Sales Team with administrative tasks, you will contribute to creating unique memories for our valued customers. Your responsibilities will include assisting customers and members via phone and email, handling holiday amendment changes, ensuring accurate information in the system before sending out holiday itineraries, and providing top-notch customer service that exceeds expectations. You will be expected to demonstrate high productivity through effective time management, complete all administrative tasks efficiently, and address complaints with empathy and a focus on resolution. As a Travel Administrative Specialist, you must possess excellent written and verbal communication skills, be willing to work weekends as required, exhibit strong critical thinking abilities, and be familiar with phone, email, and chat etiquette. You should be proactive in seeking out new initiatives and process improvements, while also following instructions and procedures diligently. Upholding strict confidentiality and privacy standards regarding client, product, and company information is essential, as is maintaining a professional demeanor and attendance record. arrivia's core values guide our work culture, encouraging curiosity, authenticity, accountability, and collaboration. By staying curious, keeping communication transparent, taking ownership of tasks, and fostering a sense of teamwork and inclusivity, we strive to create a positive and supportive environment for all employees. In addition to a fulfilling work environment, we offer various benefits, including an Employee Assistance Program, Employee Referral Program, Employee Enrichment & Recognition Programs, and exclusive travel rates on cruises, resorts, hotels, tours, flights, and car rentals. Join us in delivering exceptional holiday experiences and being a part of a team that values growth, honesty, accountability, and collaboration.,
Ready for your Next Adventure? Join arrivia as a Service Desk team member! Are you a tech-savvy problem-solver with a passion for helping others? Do you have a knack for turning technical jargon into clear, easy-to-understand solutions? If so, we have the perfect opportunity for you! arrivia , a global leader in travel and technology, is on a mission to help people travel better and experience more. We are looking for a Service Desk II to join our team and provide top-notch support to our employees around the world. What You'll Do As a Service Desk Analyst, you'll be the first point of contact for all technical issues and requests. You will be a crucial part of our IT team, providing exceptional customer service and ensuring our employees can do their best work. Your day-to-day responsibilities will include: Providing first-level support for all technical incidents and service requests through phone, email, text, and walk-ups. Troubleshooting connectivity issues for our remote users, ensuring they stay connected and productive. Using our Incident Management System to log, track, and resolve issues efficiently. Applying your knowledge of Operating Systems (Windows 11, Mac OS, Windows Server) and Directory Services (Azure Active Directory) to quickly resolve customer issues. Managing corporate endpoint devices using Microsoft Azure services like Intune, AutoPilot, and Endpoint, as well as JAMF for Mac OS. Assisting with user account management across multiple corporate environments. What You'll Bring Experience: At least 3-4 years of enterprise-level Service Desk experience. Technical Skills: Experience with troubleshooting connectivity issues for remote users and a strong understanding of technical issue analysis, testing, and resolution. Communication Skills: Excellent verbal and written communication, with the ability to explain complex technical issues in a clear, non-technical manner. Certifications: While not required, certifications such as COMPTIA A+, Network+, Server+, Security+ , or Microsoft Windows 10, Azure AZ-900 are a plus. Problem-Solving: The ability to think clearly and solve problems under pressure. Self-Motivation: A proactive and dynamic approach to your work, with the ability to work independently. Schedule: 9 AM to 6 PM IST and weekends on a rotational basis. Why arrivia ? At arrivia , we believe in bringing your whole self to work. We are a diverse, global team united by our passion for travel and technology. Our core values guide everything we do: Stay Curious: We explore new challenges and make space to learn and grow. Keep it Real: We build trust through open, honest, and clear communication. Own It: We seek ways to make an impact and take action. Win Together: We create a culture of connection and inclusion where everyone can be their best. Ready to start your adventure with us? Apply now and let's help the world travel better!
Are you a developer who sees search engines as the ultimate API? Do you thrive on optimizi ng the code and architecture of major websites to drive massive organic traffic? We are searching for a Web Performance & SEO Developer to join our global Performance Marketing team. This is a critical h ybrid role where you use your developer expertise (.NET, PHP, JavaScript) combined with advanced SEO principles to execute high-impact technical changes. You won't just recommend fixes; you'll implement them, own the strategy, and directly collaborate with our Product and Engineering teams to ensure our digital properties achieve maximum visibility, performance, and user experience. What You'll Be Building & Optimizing As our SEO Optimization Developer, you are the technical owner of our search performance. Your work directly translates into increased organic revenue and market share. Platform Implementation & Architecture: Execute, write, and maint ain SEO-friendly code acro ss our technology stack (.NET, PHP, etc.). You'll be the one embedding SEO best practices into the core architecture of new features and site updates. Structured Data & Performance Engineering: Own the technical implementation of advanced SEO strategies, including high-level structured markup (Schema.org), page speed enhancements, and achieving best-in-class Core Web Vitals. Technical Audits & Resolution: Conduct frequent, deep-div e site audits using tools like Google Search Console and SEMrush. You won't just find technical issues (e.g., crawl errors, indexation problems)—you'll resolve them by shipp ing clean, optimized code. Strategic Collaboration: Work closely with cross-functional global teams to recommend and implement major changes t o site architecture and internal linking, elevating domain authority and user experience. Drive Discoverability: Execute crucial on-page optimizations, including metadata and mobile responsiveness, ensuring our content is perfectly aligned with our content strategy and SEO goals. What You'll Need to Succeed We are looking for a developer who is passionate about SEO performance, not just maintenance. Experience: 3–5+ years of professional experience explicitly combining technical SEO implementation with web development. Full-Stack Proficiency: Proven ability to develop and implement code in one or more of the following: .NET, PHP, HTML, CSS, and JavaScript. SEO Tools Mastery: Expert-level proficiency in technical SEO auditing and monitoring tools (e.g., Google Search Console, SEMrush/Ahrefs, Screaming Frog). Technical SEO Depth: Strong understanding and implementation history of structured data, mobile optimization, and Core Web Vitals. Collaboration: Experience coordinating implementation efforts and managing requirements across global Product, Engineering, and IT teams. Global Mindset: Ability to collaborate effectively and communicate clearly across our global teams. Why Join arrivia ? We are a global travel company focused on innovation and growth. You'll be joining a dynamic Performance Marketing team where your technical expertise has a direct, measurable impact on the business. We value curiosity, ownership, and collaboration. Ready to use your developer skills to drive massive organic growth? Apply today!
Are you an experienced video editor who understands that creative success is measured in conversions, not just views? Do you thrive in a high-volume production environment, rapidly creating and testing video assets for digital advertising? We are seeking a Video Content & Performance Specialist to be a core part of our global Performance Marketing team. You will be responsible for the end-to-end production of compelling video content that fuels paid advertising campaigns, drives website engagement, and supports multiple brands worldwide. This role requires a unique blend of visual storytelling, technical editing mastery, and a sharp focus on A/B testing and performance analysis. Responsibilities: Your primary mission is to transform concepts into high-converting video assets at scale. High-Volume Production: Design, edit, and produce a high volume of video content and variants optimized specifically for paid advertising (Facebook, Instagram, YouTube) and landing page use. Performance Optimization: Actively support A/B testing by creating data-informed video variants, analyzing performance metrics, and iterating rapidly to improve engagement and conversion rates. Creative Technical Mastery: Utilize tools like Adobe Premiere Pro and After Effects to perform high-quality editing, motion graphics, scripting, and storyboarding as needed. Asset Management & Governance: Systematically manage our video asset library, source content from partners, and ensure consistent branding and quality across all digital platforms. Cross-Functional Strategy: Collaborate closely with content, creative, and product teams to ensure video assets are aligned with brand messaging and campaign performance goals. Digital Expertise: Maintain a strong understanding of current video trends and platform updates, ensuring our content is always optimized for the latest digital requirements. Requirements: We are looking for a creative professional with a proven track record in performance-driven video: Experience: 2–5 years of hands-on professional experience in video editing and production, focused heavily on digital advertising and social media platforms. Technical Proficiency: Expert knowledge of video editing suites, including Adobe Premiere Pro, After Effects, or similar tools. Performance Mindset: Strong, demonstrable understanding of visual storytelling, pacing, and how video structure impacts audience engagement and conversion. Agility: Ability to manage multiple projects independently in a fast-paced, high-output environment. Collaboration: Excellent communication skills to coordinate creative feedback and testing results across global teams. Why Join arrivia ? At arrivia, we make brands better through the power of travel. You'll be joining a diverse, global team where your creative output directly influences our marketing performance. We empower our team members to Own it and Stay Curious as we continue to grow and lead the travel technology space. This is where your creative vision meets tangible business results. Ready to turn compelling video into measurable performance? Apply today!
As a member of the arrivia Platform Engineering team, the DevOps Engineer will focus on Azure Cloud Engineering best practices around implementation and management of arrivia 's enterprise Azure cloud infrastructure. This includes working with engineering and development teams to implement optimal cloud solutions, as well as modifying and improving existing infrastructure. To be considered, you must have intermediate to advanced knowledge of Azure cloud with at least 2 years of experience, have familiarity with automating build and release pipelines, and have a solid understanding of cloud concepts using best practices. Responsibilities: Design, architect, and build cloud-native applications, leveraging Terraform for infrastructure provisioning Demonstrate a deep understanding of cloud technologies and their major concepts Collaborate with cross-functional teams to shape and implement cloud-native solutions Provide technical mentorship to the team, particularly in cloud architecture and design Develop and maintain documentation for cloud solutions Contribute to shaping the team's practices and methodologies in cloud development and operations Stay up to date on the latest Azure cloud services Requirements: 2+ years of hands-on experience with a focus on Azure cloud technologies Proficiency in Azure Devops for developing and maintaining CICD pipelines Solid understanding of cloud concepts, architecture, and best practices Experience with building native Azure cloud applications Scripting automation using Azure CLI and PowerShell Knowledge of best security practices with Azure Active Directory and Managed Identities Knowledge & experience with Azure technologies including: App Services, Key Vaults, Storage Accounts, Azure SQL, Networking, Monitoring Desired: Bachelor’s degree in computer science, engineering, or related field 5 years of hands-on experience with a focus on Azure cloud technologies Experience in ARM templates or Terraform for infrastructure-as-code provisioning Experience with microservices and Kubernetes (AKS) Experience in AWS native cloud services Knowledge of API Gateways, API Platforms Knowledge of full-stack development including Angular & .NET/C# Microsoft Certified: DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Developer Associate About arrivia : arrivia is a thriving travel company committed to providing exceptional experiences for our customers. With a focus on innovation and customer satisfaction, we offer a dynamic and supportive work environment. Join our team and embark on a rewarding career journey. Our Core Values: Here at arrivia we… Stay Curious - Explore new challenges and make space to learn, grow and improve Keep it Real - Earn trust through open, honest and clear communication Own it - Seek ways to make an impact and take action. Win Together - Create a culture of connection and inclusion where everyone can be their best