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Area Service Manager - MC

4 - 9 years

8 - 18 Lacs

Jammu, Nagpur

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer Service Dealership Management Product Knowledge After Sales Service Dealer Management Aftersales Finance Stock Management Network Development Customer Satisfaction After Market Service After Sales Support Spare Parts Spares Sales Dealer Handling Servive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: Jammu- J&K and Nagpur-MH Roles & Responsibilities: Handling territory as ASM. Step up the customer experience. Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth Product performance feedback and competition benchmarking. TPM Implementation at Dealerships and drive the Service agenda Tracking competitor activities and keeping abreast with the latest trends and requirements. Readiness for new products. Product failure report and analysis to HO team. Implementing Service Quality Systems at Dealers, branches & ASDs, evaluation and Improve - PDCA Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory. Service network/ Capacity expansion as per DSS norms Dealers & ASDs. Control on Warranty Claims Promoting Sales by providing service support. Promoting Genuine Spares Sales Technical/ Functional: Dealership Management Product Knowledge Market Knowledge Network development Basics of Finance

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Confidential
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www.confidentialcorp.com

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Silicon Valley

500 Employees

155 Jobs

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    CEO

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    CTO

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Area Service Manager - MC

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