Area Manager - SALES AND SERVICE ( Only Solar Industry Experienced Candidates )

Job Title: Area Manager - Sales and Service

Department: Sales & Service
Industry Type: Solar Inverters & Energy Storage Solutions
Reports To: State Head
Location - Bangalore , Hubli

Job Summary

We are looking for an Area Manager – Sales & Service to manage business development, achieve sales targets, and oversee service operations within the assigned territory. The candidate will be responsible for expanding the dealer network, managing customer relationships, resolving service issues, and ensuring customer satisfaction.

Key Responsibilities

Sales & Business Development

• Achieve monthly and annual sales targets for the assigned territory.
• Develop new dealers, distributors, EPC partners, and business opportunities.
• Manage existing channel partners and maintain strong customer relationships.
• Monitor market trends, competitor activities, and business opportunities.
• Coordinate with the sales team for lead generation, order conversion, and payment collection.

Service Operations

• Oversee installation support, commissioning, troubleshooting, and servicing of solar inverters.
• Ensure timely resolution of customer complaints and service requests.
• Coordinate with service engineers and technical support teams for efficient service delivery.
• Monitor pending service cases, customer feedback, and service performance.
• Ensure proper service reporting and adherence to safety procedures.

Team Management & Reporting

• Guide and monitor sales and service teams in the assigned territory.
• Conduct regular market visits to dealers, customers, and project sites.
• Maintain sales forecasts, CRM records, service reports, and performance updates.
• Coordinate with internal departments to ensure smooth sales and service operations.

Qualifications & Experience

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• 4–7 years of relevant experience in sales and service, preferably in the solar inverter, electrical, or power electronics industry.
• Strong knowledge of channel sales, customer handling, and technical service operations.
• Excellent communication, negotiation, problem-solving, and team management skills.
• Willingness to travel extensively within the assigned territory.

Employment Type: Full-Time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person