Role & responsibilities : Job Summary: We are seeking a detail-oriented and organized eCommerce Office Assistant to support our online business operations. This is an entry-level role ideal for someone who enjoys light office tasks, is computer-friendly, and wants a stable, easygoing work environment. No advanced technical skills are required training will be provided. Key Responsibilities: Assist with order processing and tracking Upload product descriptions, images, and pricing to eCommerce platforms (e.g., Shopify, Amazon, Myntra) Monitor inventory and update stock levels Respond to basic customer inquiries via email or chat Maintain simple spreadsheets and data records Help with packing or shipping coordination (if on-site) Perform general office duties like filing, printing, and organizing digital files Requirements: Basic computer skills (email, typing, spreadsheets) Comfortable using the internet and eCommerce platforms (training provided) Good attention to detail Reliable, punctual, and organized Ability to follow simple instructions and complete repetitive tasks High school diploma or equivalent Preferred candidate profile
Roles and Responsibilities Manage daily warehouse operations, ensuring efficient inventory management and order fulfillment. Conduct regular stock audits to ensure accuracy and maintain accurate records. Coordinate with logistics teams to resolve any issues related to shipments or deliveries. Ensure compliance with company policies and procedures. Job Location Bharuch
Core Responsibilities 1. Product & Catalogue Management Create and update product listings on Amazon, Flipkart, Shopify Upload product images, descriptions, prices, and keywords Ensure accuracy of SKU, MRP, offers, and inventory status Coordinate for image corrections or content updates 2. Order Processing & Fulfilment Monitor daily orders from marketplaces and website Ensure timely order confirmation, packing, and dispatch Coordinate with warehouse/logistics partners Track deliveries, RTOs, and cancellations 3. Inventory Management Maintain stock records and update inventory regularly Alert the team on low-stock or fast-moving products Coordinate replenishment to avoid out-of-stock issues 4. Customer Support (Basic Level) Respond to customer queries on Amazon/Flipkart messages Handle basic complaints: delivery delay, damaged product, replacement Coordinate refunds, returns, and exchanges Ensure polite and professional communication 5. Returns & RTO Management Track return reasons and RTO percentage Coordinate inspection of returned products Update return status on marketplaces Share insights to reduce future RTOs 6. Reports & Data Tracking Prepare daily/weekly sales and order reports Track basic metrics: sales, returns, RTO, cancellations Maintain Excel sheets for performance tracking 7. Marketplace Compliance Ensure listings follow Amazon/Flipkart policies Assist in resolving account or listing-related issues Support documentation for suspensions or claims (if required) 8. Coordination & Support Coordinate with marketing, operations, and accounts teams Support ad team with product data if required Assist seniors in campaign execution and promotions Required Skills Basic knowledge of Amazon Seller Central / Flipkart Seller Hub Basic Excel / Google Sheets Good written communication (English + local language) Attention to detail and responsibility Willingness to learn and adapt