AR Caller - International Voice

As an AR Caller at Harmony United Medsolutions Pvt. Ltd., you will be responsible for the following: Role Overview: You will be contacting customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances. Additionally, you will review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention. It will be your duty to investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed. Furthermore, you will identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance. Adherence to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices is crucial. Key Responsibilities: - Contact customers or clients via phone, email, and/or mail - Review and analyze accounts receivable aging reports - Investigate and resolve customer inquiries, disputes, and billing issues - Identify trends and patterns in delinquent accounts - Recommend strategies and process improvements - Adhere to regulations, compliance standards, and company policies Qualifications Required: - 2-4 years of experience in international AR calling - Graduation degree in any field - Basic knowledge of Revenue Cycle Management (RCM) - Knowledge of Insurance cycle (Federal, State, Commercial & Liability) - Basic knowledge of MS Office (MS Word, Excel, Power Point) - Knowledge of HIPPA (Health Insurance Portability and Accountability) - Excellent problem-solving abilities and attention to detail If you have any queries or require further information, feel free to reach out to us at recruitment@hupcfl.com.,