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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

15 - 20 years

1 - 5 Lacs

Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

sql queries performance tuning ms sql server administration sql server database management python c++ database mirroring sql server dba machine learning sql r sql dba predictive modeling ssrs troubleshooting log shipping clustering ssis statistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Microsoft SQL Server Administration

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client concerns are addressed promptly and effectively. Your role will also require you to interpret complex client issues and design tailored resolutions based on your extensive product knowledge, contributing to the overall success of our operations and client satisfaction.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Microsoft SQL Server Administration.- Strong understanding of database management and optimization techniques.- Experience with backup and recovery strategies for SQL Server databases.- Familiarity with performance tuning and troubleshooting SQL queries.- Knowledge of security best practices for SQL Server environments.
Additional Information:- The candidate should have minimum 5 years of experience in Microsoft SQL Server Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education

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Accenture

Professional Services

Dublin

600,000+ Employees

20312 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
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Application Tech Support Practitioner