Application & Support Junior (Processing Agent)

As a Processing Agent, you will handle online application data, verify client information, and support the overall processing workflow. You’ll be responsible for ensuring accuracy and providing smooth support to our customers.

Key Responsibilities:

• Verify and process application details through our web system.
• Identify incorrect or missing information and report to the senior.
• Collect and maintain daily work reports.
• Coordinate with the senior team to ensure smooth processing.
• Suggest small improvements for better workflow.
• Handle customer emails and queries politely and professionally.

What We’re Looking For:

• Experience 6–12 months (Freshers with good English may also apply).
• Good computer knowledge and good typing speed 30+.
• Good English communication (reading, writing, and understanding).
• Responsible, organised, and detail-oriented.
• Interested in online research and learning new things.

Perks:

• Salary based on experience and performance (finalised after interview).
• 6-day working week.
• Flexible shift options – available for both day and night shifts.
• Night Shift Allowance Additional pay for night shifts.
• Friendly and supportive team environment.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,083.87 per month

Benefits:

• Flexible schedule

Work Location: In person