Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unix Shell Scripting Good to have skills : Splunk Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and maintain documentation for troubleshooting procedures. - Implement monitoring solutions to ensure system stability. - Provide technical support to end-users and stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unix Shell Scripting. - Good To Have Skills: Experience with Splunk. - Strong understanding of Unix operating system. - Knowledge of scripting languages like Python or Perl. - Experience in troubleshooting and debugging software issues. Additional Information: - The candidate should have a minimum of 3 years of experience in Unix Shell Scripting. - This position is based at our Bengaluru office. - A 15 years full-time education is required. Show more Show less