Application Support Engineer

Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Business Continuity Planning (BCP)
Good to have skills :NA
Minimum 7.5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and ensuring the seamless operation of applications that are vital to business continuity. You will engage in troubleshooting activities, monitor system alerts, and implement solutions to enhance system reliability and efficiency, all while maintaining a focus on delivering exceptional service to stakeholders.Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.- Monitor system performance metrics and proactively address potential issues before they impact business operations.Professional & Technical Skills:
Must To Have Skills:
- Proficiency in Business Continuity Planning (BCP).- Strong analytical skills to assess system performance and identify areas for improvement.- Experience with incident management and problem resolution processes.- Familiarity with disaster recovery planning and execution.- Ability to work collaboratively in a team-oriented environment.Additional Information:
- The candidate should have minimum 7.5 years of experience in Business Continuity Planning (BCP).- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification 15 years full time education