Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Tricentis Tosca
Good to have skills:NA
Minimum 7.5 year(s) of experience is required
Educational Qualification:15 years full time education
Summary: A LiveCompare Resources to focus on designing, building, and maintaining Tricentis LiveCompare workflows and Apps that analyze SAP landscapes with a special emphasis on custom ABAP code quality, impact analysis, and change risk assessment across transports, support packs, and ChaRM-driven changes. The role operationalizes LiveCompare s workflow-driven development environment to automate what to test decisions, integrate with change tools (e.g., ChaRM), and continuously improve custom code quality and release confidence.Roles & Responsibilities:
-Workflow Design and Development-Build, customize, and optimize LiveCompare workflows that retrieve, compare, and analyze SAP objects, dependencies, and code quality persist and present results via datasets, reports, and charts.-Convert workflows into Apps where appropriate to simplify execution and parameter input for non-technical users.-Custom Code Quality and Impact Analysis-Implement and Maintain workflows that automatically detect ABAP code changes-Use smart impact analysis to identify used, impacted, and most-at-risk objects and prioritize test scope around high-risk executables, users, roles, and interfaces.-Change and Release IntegrationI-ntegrate LiveCompare with SAP ChaRM to trigger asynchronous impact analysis when change requests reach configured statuses (e.g., Implemented), and expose reports back to stakeholders.-Configure HTTP/RFC connections and REST API calls between Charm and LiveCompare and manage action profiles (manual and auto triggers) for impact analysis execution.-Reporting and Decision Support-Produce actionable reports and dashboards that highlight risk, test gaps, and code quality findings help optimize regression scope and accelerate releases.-Operations, Governance, and Enablement-Manage workflow execution schedules, workspaces, datasets, and role-based security access within the LiveCompare platform.T-rain testers on using LiveCompare Apps and results to streamline test selection and reduce hyper-care risk.-Collaborate with ABAP, Basis, QA, and ALM/DevOps teams to embed LiveCompare in SDLC and release processes, including Tosca when applicable.LiveCompare Expertise-Proficient with LiveCompare workflow authoring (actions, parameters, datasets), templates, Apps, scheduling, and repository/workspace management.-Hands-on experience with impact analysis patterns, dependency discovery, comparison actions, and report generation for SAP systems.-Experience integrating LiveCompare with ChaRM via REST API,SAP and ABAP Foundations-Strong understanding of SAP transports, ChaRM processes, and object dependencies affecting custom code and business processes.-Familiarity with ABAP code structures, unit testing, and quality check concepts to interpret and operationalize results in workflows.Toolchain and ALM Awareness-Exposure to test repositories/automation (e.g., Tosca) and ability to align LiveCompare outputs to test gap identification and prioritization.-Comfort working within role-based access models and enterprise governance for analytics platforms.-Strong understanding of SAP transports, ChaRM processes, and object dependencies affecting custom code and business processes.- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead efforts to improve system reliability and performance through effective problem-solving strategies.- Mentor junior team members to enhance their technical capabilities and support skills.- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.Professional & Technical Skills:
Must To Have Skills:
Proficiency in TOSCA Testsuite.- Good To Have Skills: Experience with Functional Test Planning, Automated Testing.- Strong analytical skills to diagnose and troubleshoot complex software issues.- Ability to work with various testing tools and frameworks to support automation efforts.- Experience in managing and executing test cases to validate system functionality.- Familiarity with software development lifecycle and quality assurance processes.-Minimum 4 years experience with Tricentis tool set which includes TOSCA and Live Compare-Minimum 3 years experience in working with LiveCompare for SAP test impact analysis-Minimum 4 years experience in working with other Tricentis products and integrations-Experience in SAP testing and SAP landscape-Minimum 4 years experience in Agile and DevOps methodologies-Excellent communication, problem-solving, and analytical skills-PowerShell, PowerBI and SQL server experienceAdditional Information:
- The candidate should have minimum 5 years of experience in TOSCA Testsuite.- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education