Application Support Engineer

Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills :Microsoft Power Business Intelligence (BI)
Good to have skills :NAMinimum 2 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used within the organization. Your role will be pivotal in maintaining the integrity and efficiency of business systems, allowing for seamless operations across departments.

Roles & Responsibilities:

- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in training and mentoring junior team members to foster a collaborative environment.

Professional & Technical Skills:-

Must To Have Skills:Proficiency in Microsoft Power Business Intelligence (BI).- Strong analytical skills to interpret data and provide actionable insights.- Experience with data modeling and report generation using Microsoft Power BI.- Familiarity with database management and SQL for data extraction and manipulation.- Ability to troubleshoot and resolve technical issues related to business intelligence applications. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Power Business Intelligence (BI).- This position is based at our Hyderabad office.- A 15 years full time education is required.Qualification15 years full time education