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Customer Support Manager miracle hub

3.0 - 7.0 years

0 Lacs

surat, gujarat

On-site

You will be responsible for leading and enhancing customer service operations as a Customer Support Lead. Your main focus will be on delivering exceptional service, managing a team effectively, and ensuring customer satisfaction. You will have a key role in upholding and enhancing the company's reputation while aligning customer support efforts with business objectives. Your duties will include: - Leading, mentoring, and motivating the customer support team to achieve performance targets. - Developing training programs to improve team skills in customer interaction and issue resolution. - Managing team shifts to ensure continuous coverage across all customer support channels. - Supervising d...

Posted 2 months ago

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