Job Description Using various communication channels such as phone calls, emails, and contracts to make reservations. Talking to suppliers about improving prices and services, which will increase cost effectiveness and customer satisfaction. Taking full responsibility for customer support, making sure that customers are happy with all of their encounters with the business. Answering incoming calls from diverse stakeholders including customers, agents, and suppliers. Addressing and escalating any difficulties with on-road issues, coordinating with suppliers and agents to ensure a speedy resolution. Verifying and confirming all upcoming services in advance, aiming to proactively mitigate last-minute complications. Identifying any issues that arise due to operational team activities and collaborating to find solutions that prevent such problems in the future. Collaborating with overseas team members, colleagues within the office, and members of other city offices to enhance overall performance and outcomes. Playing a role in generating sales and revenue for the company, assisting in achieving financial goals. Qualification 1-2 years of experience experience working in an European DMC **Freshers can also apply** but they should be from travel educational background. Show more Show less
Company Description Apextion DMC UK LTD. is a UK-based B2B Destination Management Company with offices in the UK and India. Specializing in ground handling services across Europe, the United Kingdom, and Scandinavia, we offer a range of services including hotels, serviced apartments, transfers, SIC tours, city cruises, attraction tickets, self-driven cars, local multilingual guides, and restaurant bookings. Committed to high-quality service and pricing, Apextion DMC ensures customer satisfaction from arrival to departure. Our deep industry knowledge allows for fast and efficient service tailored to meet all tourism requirements. Role Description This is a full-time on-site role for a Sr Executive / Executive - Procurement (FIT booking) located in New Delhi. The role involves managing day-to-day procurement tasks including booking hotels, serviced apartments, and various travel-related services. Responsibilities include negotiating rates with suppliers, coordinating with travel agents and tour operators, and ensuring all bookings meet quality and pricing standards. The role also requires maintaining relationships with vendors and ensuring timely and accurate delivery of services. Qualifications Experience in procurement, vendor management, and rate negotiation Strong organizational and coordination skills Ability to manage multiple tasks with precision and attention to detail Excellent communication and interpersonal skills Proficiency in using booking and management software Knowledge of the travel industry and ground handling services Ability to work independently as well as collaboratively in a team environment Bachelor's degree in Business, Hospitality, Tourism, or related field is preferred Experience in international travel bookings is an advantage Show more Show less
The role involves managing supplier relationships to negotiate better prices and enhance service quality while ensuring exceptional customer support. Responsibilities include handling customer inquiries, addressing on-road issues in collaboration with suppliers, and confirming upcoming services to ensure smooth operations. The position also requires identifying and resolving operational problems, working closely with both local and international team members to improve overall performance. Strong communication and problem-solving skills are essential for success in this position. Talking to suppliers about improving prices and services. Taking full responsibility for customer support. Addressing and escalating any difficulties with on-road issues, coordinating with suppliers. Answering incoming calls from diverse stakeholders including customers, agents, and suppliers. Verifying and confirming all upcoming services in advance. Identifying any issues that arise due to operational team activities and collaborating to find solutions that prevent such problems in the future. Collaborating with overseas team members, colleagues within the office, and members of other city offices to enhance overall performance and outcomes. Qualifications & Skills: Experience: 0-5 years of experience in the operations function, specifically handling FIT, GIT, MICE, and group travel queries in the B2B travel and tourism industry. TRAVEL DOMAIN PREFERRED. B2B PREFERRED. FRESHERS CAN ALSO APPLY. Min qualification - Any Grad. Market Knowledge: Experience in dealing with the UK, Europe, and Scandinavia markets is a plus. Customer Service: Strong customer service orientation with the ability to manage client relationships and resolve issues effectively. Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly. Negotiation Skills: Strong negotiation skills, with the ability to close deals and manage client expectations. Problem-Solving: Ability to handle operational challenges and customer complaints efficiently and professionally.,
As a part of our team, you will be responsible for handling and responding to FIT queries and van tours, negotiating and closing deals, and managing queries from start to finish. Additionally, you will assist in generating sales and revenue for the company through calls and visits, working towards achieving targets. Your role will also involve providing excellent customer service and ensuring client satisfaction by resolving customer queries and concerns effectively. Answering incoming calls from customers and agents, providing accurate information, and addressing their needs will be a key part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Sales, Marketing, or a related field, along with a minimum of 1 year of experience in a similar role. Strong negotiation skills, the ability to close deals, excellent communication, and interpersonal skills are essential for success in this position. You should also be able to work independently as well as part of a team, demonstrating a results-driven and goal-oriented mindset. If you are looking to leverage your skills and experience in a dynamic environment where you can make a significant impact, we encourage you to apply for this exciting opportunity.,
As a member of our team, you will be responsible for handling and responding to FIT queries and van tours, negotiating and closing deals, and managing queries from start to finish. Your role will involve assisting in generating sales and revenue for the company through calls and visits, working towards achieving targets set by the organization. You will take full responsibility for providing excellent customer service, ensuring client satisfaction by resolving customer queries and concerns promptly and effectively. Answering incoming calls from customers and agents will be part of your daily tasks, where you will provide accurate information and address their needs with professionalism. To excel in this role, you should hold a Bachelor's degree in Business Administration, Sales, Marketing, or a related field. A minimum of 1 year of experience in a similar role is required. Strong negotiation skills and the ability to close deals successfully are essential for this position. Excellent communication and interpersonal skills will be beneficial in interacting with clients and colleagues. You should be able to work independently and as part of a team, demonstrating a results-driven and goal-oriented approach to your work. If you are looking for a challenging yet rewarding opportunity in sales and customer service, this role may be the perfect fit for you.,
The role involves managing supplier relationships to negotiate better prices and enhance service quality while ensuring exceptional customer support. Responsibilities include handling customer inquiries, addressing on-road issues in collaboration with suppliers, and confirming upcoming services to ensure smooth operations. The position also requires identifying and resolving operational problems, working closely with both local and international team members to improve overall performance. Strong communication and problem-solving skills are essential for success in this position. Talking to suppliers about improving prices and services, taking full responsibility for customer support, addressing and escalating any difficulties with on-road issues, coordinating with suppliers, answering incoming calls from diverse stakeholders including customers, agents, and suppliers, verifying and confirming all upcoming services in advance, identifying any issues that arise due to operational team activities and collaborating to find solutions that prevent such problems in the future, collaborating with overseas team members, colleagues within the office, and members of other city offices to enhance overall performance and outcomes. Qualifications & Skills: - Experience: 0-5 years of experience in the operations function, specifically handling FIT, GIT, MICE, and group travel queries in the B2B travel and tourism industry. TRAVEL DOMAIN PREFERRED. B2B PREFERRED. FRESHERS CAN ALSO APPLY. - Minimum qualification: Any Grad - Market Knowledge: Experience in dealing with the UK, Europe, and Scandinavia markets is a plus. - Customer Service: Strong customer service orientation with the ability to manage client relationships and resolve issues effectively. - Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly. - Negotiation Skills: Strong negotiation skills, with the ability to close deals and manage client expectations. - Problem-Solving: Ability to handle operational challenges and customer complaints efficiently and professionally.,
The Sales Manager position in the Travel Domain, particularly focusing on B2B sales within the UK, Europe, and Scandinavia markets, requires a motivated individual to effectively manage and grow sales. The primary responsibilities include generating revenue through proactive sales calls, client visits, and efficient deal closures. As a Sales Manager, you will be expected to handle B2B sales queries, coordinate with operational teams from start to finish, and ensure customer satisfaction. Additionally, participating in conferences, exhibitions, and road shows to represent the company is an integral part of the role. To excel in this position, the ideal candidate should possess a Bachelor's degree in Business Administration, Sales, Marketing, or related fields, along with a minimum of 2 years of experience in a similar role. Strong negotiation skills, excellent communication, and interpersonal abilities are essential requirements. The successful candidate should be results-driven, goal-oriented, and capable of working both independently and collaboratively within a team. If you are passionate about sales in the travel industry and possess the necessary qualifications and skills, we encourage you to apply for this exciting opportunity. Walk-in interviews are scheduled in Bangalore from 11th to 14th November, Hyderabad from 14th to 17th November, and Ahmedabad from 17th to 19th November. The venue details will be shared upon application.,