Apex Call Center

4 Job openings at Apex Call Center
Accountant Clerk punjab 1 - 5 years INR Not disclosed On-site Full Time

As a detail-oriented Accounting Clerk at Apex, you will play a crucial role in supporting the accounting and finance operations for a North American transportation and logistics support company. Your responsibilities will include: - Prepare and process driver settlements, trip sheets, and fuel expenses. - Reconcile bank accounts, credit cards, and inter-company accounts regularly. - Maintain and update spreadsheets and ledgers for billing and expense tracking. - Assist with month-end and year-end financial closing processes. - Communicate with Canadian/US accounting teams for financial data coordination. - Support the preparation of reports for management and auditors. - Ensure compliance with company accounting policies and regional financial regulations. To excel in this role, you should have: - A Bachelor's degree in Accounting, Commerce, or Finance. - 1-3 years of accounting experience (transportation/logistics industry preferred). - Proficiency in accounting software (QuickBooks, Xero, or similar). - Strong Excel and data entry skills with high accuracy. - Good understanding of North American accounting and tax concepts is a plus. - Excellent communication skills (written and verbal) in English. - Ability to work independently and manage multiple priorities. You will be required to align with North American time zones (EST/CST/PST shifts as required) for your work schedule. The compensation offered is competitive based on experience, with additional benefits such as a flexible schedule, paid sick time, and paid time off. Don't miss this opportunity to work with an international logistics team and gain exposure to global accounting operations.,

City and Highway Dispatcher mohali 1 - 3 years INR 4.2 - 6.6 Lacs P.A. On-site Full Time

Apex is a growing transportation and logistics support company providing back-office solutions for a North America–based freight hauling and cross-border trucking operation serving Canada and the United States. As part of our expansion, we are seeking a skilled and proactive Dispatcher to join our operations team in India and support our North American dispatch and fleet management activities. Position Summary: The Dispatcher will be responsible for coordinating and managing daily truck movements across Canada and the U.S., ensuring timely and efficient delivery of loads. The ideal candidate will have experience with North American trucking dispatch operations, excellent communication skills, and hands-on knowledge of dispatch and tracking software. Key Responsibilities: Plan, assign, and monitor loads for company drivers and owner-operators. Communicate with drivers regarding routes, schedules, and trip details. Track and monitor truck movements using fleet management tools. Coordinate with customers, brokers, and internal teams for load updates and issue resolution. Ensure all cross-border documentation (ACE/ACI/Bonds) is accurate and submitted on time. Maintain dispatch records, load confirmations, and trip logs in company systems. Monitor driver hours, fuel, and equipment status to optimize operational efficiency. Collaborate with the North American operations team to manage real-time challenges. Required Skills & Knowledge: Hands-on experience with dispatching software: TransPlus, BorderConnect, Samsara, and CloudHawk. Strong understanding of cross-border trucking , bonds , and customs documentation (ACE/ACI). Excellent communication skills in English (both verbal and written). Strong multitasking and problem-solving abilities. Ability to work independently and under time-sensitive conditions. Good knowledge of North American geography, routes, and trucking regulations. Qualifications: Bachelor’s degree (preferably in Logistics, Supply Chain, or a related field). 1–3 years of experience in dispatching or fleet coordination (North American experience preferred). Proficiency in Microsoft Office and dispatch management tools. Work Schedule: Must be available to align with North American time zones (EST/CST/PST shifts as required). Compensation: Competitive salary based on experience. Opportunity to work with an international logistics team and gain exposure to North American transportation operations. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Experience: Canadian - US Dispatch - Load booking Experience must: 3 years (Required) Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Accountant Clerk mohali 1 - 3 years INR 3.0 - 4.2 Lacs P.A. On-site Full Time

Apex is a growing transportation and logistics support company providing back-office solutions for a North America–based freight hauling and cross-border trucking operation serving Canada and the United States. As part of our expansion, we are hiring a detail-oriented Accounting Clerk to join our finance team in India and support our North American accounting operations. Position Summary: The Accounting Clerk will support the accounting and finance operations by maintaining accurate financial records, processing invoices, reconciling accounts, and assisting with month-end reporting. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and experience working in the transportation or logistics sector. Key Responsibilities: Record day-to-day financial transactions, including Accounts Payable (AP) and Accounts Receivable (AR). Prepare and process driver settlements, trip sheets, and fuel expenses. Reconcile bank accounts, credit cards, and inter-company accounts regularly. Verify and record invoices, payments, and vendor statements accurately. Maintain and update spreadsheets and ledgers for billing and expense tracking. Assist with month-end and year-end financial closing processes. Communicate with Canadian/US accounting teams for financial data coordination. Support the preparation of reports for management and auditors. Ensure compliance with company accounting policies and regional financial regulations. Qualifications & Skills: Bachelor’s degree in Accounting, Commerce, or Finance. 1–3 years of accounting experience (transportation/logistics industry preferred). Proficiency in accounting software (QuickBooks, Xero, or similar). Strong Excel and data entry skills with high accuracy. Good understanding of North American accounting and tax concepts is a plus. Excellent communication skills (written and verbal) in English. Ability to work independently and manage multiple priorities. Work Schedule: Must be available to align with North American time zones (EST/CST/PST shifts as required). Compensation: Competitive salary based on experience. Opportunity to work with an international logistics team and gain exposure to global accounting operations. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Experience: US-CANADA PAYROLL, QUICKBOOKS: 2 years (Required) Work Location: In person

CUSTOM CORDINATOR ( ACE/ACI) NORTH AMERICA mohali 2 years INR 3.6 - 5.4 Lacs P.A. On-site Full Time

Customs Coordinator – Apex Call Center Ltd. (Mohali) Full-Time | Permanent Apex Call Center Ltd. provides high-quality logistics support solutions to clients across North America. We take pride in delivering accurate, efficient, and compliant customs coordination services that help our partners grow and succeed. At Apex, we value dedication, continuous learning, and a strong commitment to getting the job done right. If you're looking to advance your skills with a supportive, growing team, we want to hear from you! Position: Customs Coordinator Location: Mohali On-Call Requirement: Weeknights & weekends as required. What You’ll Do Coordinate customs clearance for ocean, air, ground, and courier freight (LVS). Prepare EDI and manual release requests across various modes of transport. Ensure all documentation complies with Canadian customs laws and regulations. Complete and verify customs entries to avoid penalties. Classify shipments using HS codes and ensure accurate categorization. Advise clients on taxes, tariffs, duties, and resolve over/under-payment discrepancies. Monitor shipments for compliance and timely clearance. Provide proactive internal & external customer service for all customs-related inquiries. Collect all necessary documents to facilitate smooth and timely clearance. Ensure accurate and timely customs invoicing; coordinate with Admin to resolve discrepancies. Review files and perform B2 corrections in CARM. Manage compliance for shipments regulated by PGAs. Audit CAD and commercial documents for accuracY Be available after hours for customs clearance assistance. Perform additional duties as assigned. What You Bring Strong understanding of Canadian tariffs, trade laws, and customs regulations. Ability to work effectively under pressure in time-sensitive situations. Excellent communication, customer service, and problem-solving skills. Highly organized, analytical, and detail-oriented. Ability to travel within the local region (up to 5%). Availability for on-call rotation (weeknights/weekends). Must be able to work on-site at Apex Call Center Ltd. (Mohali) on scheduled days. Perks & Benefits Competitive salary Health benefits Paid sick and flex days Birthday leave Supportive & positive work culture Career advancement opportunities Experience Customs brokerage: 2 years (required) Work Location Apex Call Center Ltd., Mohali Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off