Experience : 2+ years Notice period : Immediate budget : open Mus to have : Experience in BDM for Staff augmentation , IT outsourcing Direct sales experience with direct customers in US, UK and APAC. Responsibilities : Respond promptly to any issues that directly affect sales. Hire, onboard and train new team members in the sales team. Track and analyze sales data to identify trends and opportunities for growth Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities Maintaining client activities Developing and presenting proposals customized for each client’s specific business needs Ensuring excellent customer service through regular client follow up Developing rapport with key decision makers Translating proposals into ready-to-sign contracts Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Negotiating with clients to secure the most attractive prices. Reviewing clients' feedback and implementing necessary changes. Show more Show less
JD :- S alesforce Order Management (SOM) - 7+ years Location : Bengaluru, Hyderabad, Pune, Chennai, Gurugram Experience : 7+ Years Technical design and end-to-end implementation of Salesforce Order Management (SOM) solutions, all the SOM related Objects and Workflows. Design and build orchestration flows for order capture, fulfilment, cancellation, return, and payment processing. Develop and maintain automation using Flow, Apex, and Composite APIs for complex order lifecycle management. Integrate SOM with external systems (ERP, WMS, Payment Gateways, SFCC, etc.) using REST/SOAP APIs and middleware. Create scalable data models and ensure data integrity across order transactions. Collaborate with architects, developers, QA, and business teams to deliver technical solutions aligned with business goals. Provide hands-on leadership and mentorship to developers, conduct code reviews, and enforce best practices. Monitor system performance and troubleshoot issues across orchestration flows and API interactions. Stay current with Salesforce SOM feature releases and recommend adoption strategies. Define and implement custom logic for split shipments, fulfilment routing, order holds, backorders, partial returns, and refund processing. Build robust automation and extensibility using Salesforce Flows, Apex triggers, batch/Queue jobs, Lightning Components, and Platform Events. Analyse production issues, perform root cause analysis, and implement long-term fixes and system optimizations. Drive system monitoring, observability, and proactive alerting around key order flows and service interactions. Contribute to sprint planning, backlog grooming, and Agile ceremonies. Technical Skills: - Strong hands-on experience with Salesforce Order Management (SOM) and data model. Expertise in: Experience with Composite API, Named Credentials, and secure API integration practices. Proficiency in configuring and customizing SOM orchestration flows for order lifecycle events. Experience with integrations (REST/SOAP) to ERP, payment providers, and logistics systems. Experience with OAuth2, JWT, and named credential-based auth flows for secure communication. Familiarity with Salesforce Core Clouds (Service Cloud, Commerce Cloud B2C/B2B, or Sales Cloud). Deep understanding of order-related processes: fulfilment, splitting, holds, returns, exchanges, and adjustments. Strong experience with Salesforce DX, Git, CI/CD pipelines. Understanding of PCI compliance, SCA (Strong Customer Authentication), and fraud management in order transactions. Knowledge of common middleware tools (e.g., MuleSoft, Dell Boomi) is a plus. Salesforce certifications such as Order Management Accredited Professional, PD1/PD 2, or Integration Architecture Designer are preferred o Apex, LWC (Lightning Web Components), SOQL, SOSL, Aura o Flow Builder, Process Builder (legacy), and Orchestration Flow Designer o Platform Events and Change Data Capture (CDC)
Must to Have : Experience in BDM for Staff augmentation , IT outsourcing Direct sales experience with direct customers in US, UK and APAC. Respond promptly to any issues that directly affect sales. Hire, onboard and train new team members in the sales team. Track and analyse sales data to identify trends and opportunities for growth Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities Maintaining client activities Developing and presenting proposals customized for each client’s specific business needs Ensuring excellent customer service through regular client follow up Developing rapport with key decision makers Translating proposals into ready-to-sign contracts Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Negotiating with clients to secure the most attractive prices. Reviewing clients' feedback and implementing necessary changes.