Job
Description
Accountabilities Collaborate with vendors and internal collaborators to define requirements and develop implementation plans. Monitor system change requests and ensure alignment to IT standards. Serve as Technical Subject Matter Expert (SME) for SAS-related applications. Provide guidance and assist in the preparation of system-related specifications and documentation. Maintain day-to-day application systems, identifying and solving issues. Ensure all production changes align with life-cycle methodology and risk guidelines. Work on application enhancements and upgrades as vital. Liaise with internal teams/vendors to address application issues. Communicate effectively with users during planned/unplanned outages. Follow good documentation practices by creating and publishing Knowledge Base Articles (KBAs). Create technical backlogs/Story/Epic in JIRA based on product priority. Essential Skills/Experience Biometrics (AR) Domain/Technology Bachelor or master s degree in computer science or life science related field with IT/CRO/Pharma experience with a total of 15 years of experience. Industry experience working or implementing solutions based on CDISC Clinical Reporting Standards (SDTM, AdaM, TLF Reporting). Minimum 7-8 years working experience in SAS GRID related administration. Accredited Certifications SAS Administration from Vendor. Good understanding of SAS Programming shell scripting, reporting tools, infrastructure. Ensure system security and control procedures are implemented and maintained. Maintain configuration specification documentation for functional and integration configuration. Work with software vendors on product requirements and issues related to the platform. Knowledge of client-server networking and database management. Administration background in SAS Viya 3.5/4.0 environments. Experience with SAS Visual Analytics Power BI highly preferred. Familiarity with shell scripting groovy scripting. Experience in R and Python is an added advantage. End-to-end knowledge of clinical trial development processes and associated system landscape. Solid grasp of common industry standard business practices related to clinical trials. Strong knowledge of ICH/G guidelines, 21 CFR Part 11, clinical trial methodology, and software development lifecycle activities. Knowledge of support processes like Incident Management, Problem Management, Change Management. Knowledge or experience with JMP Clinical, JReview, StatXact, CR Toolkit, Pinnacle 21. IT Engineering: Expertise and engineering attitude to help design and implement Clinical Data Solutions adhering to Products on Platform Strategy. Demonstrable ability to handle diverse collaborators and ensure high satisfaction delivery. Ability to work independently in a dynamic environment. Good communication and interpersonal skills to lead customers in urgent situations. Experience in Gxp validated systems implementation and maintenance of applications. Knowledge of Identity management solutions based on AZURE, OKTA, Oauth, Ping Federate/AD technologies. Understanding database concepts for optimizing reporting, data mapping, and programming. Experience in developingInterfaces/Integrationbetween on-premises and SaaS Platform enabled Products using API s, Web Services (MuleSoft), and ETL (SnapLogic) tech enablers. Knowledge of using/creating build tools and CI/CD (maven, ant, gradle, Sonar). Experience with Cloud Platforms such as AWS, AZURE. Experience working with JIRA, Confluence, Bitbucket, Automated Testing tools. Experience working in agile teams using methodologies such as SCRUM and SAFe leading a team of 5+ working in an Agile DevOps model. Experience programming in Java or other object-oriented programming languages. Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system collaborators. Certification in IT delivery framework, Scrum Master, DevOps Lead role. Participate in business requirement gathering and design activities with business IT collaborators as part of scrum team. Perform delivery activities throughDesign/Build/Test/Deployphases for regular releases on AR platform.
