Analyst Product-3 (Admin Services)

Role Overview: At Tide, we are dedicated to helping SMEs streamline their business operations by providing business accounts, banking services, and a range of user-friendly administrative solutions. With a global presence and a strong focus on technology, we aim to empower small businesses to make data-driven decisions and optimize their time and finances. Key Responsibilities: - Conduct hypothesis-driven deep dives into existing product usage data to identify user pain points, quantify the size of the problem, and propose actionable solutions. - Lead product experimentation efforts, designing and analyzing tests to build confidence in the features planned for investment. - Collaborate with product teams to establish and measure KPIs that reflect the impact of new features on user experience and adoption. - Perform data deep dives to uncover opportunities for enhancing user experiences and guide teams to focus on high-impact user problems aligned with commercial goals. - Work with product managers to translate revenue goals into business KPIs and collaborate with analytics engineers to enable seamless KPI reporting. - Establish and quantify the indirect impact of engagement-driven products on member longevity and prioritize investments in features that enhance engagement. - Leverage insights into user behavior to design experiments that drive product adoption and interpret results to guide future development. - Partner with data, engineering, and data science teams to deliver a world-class self-serve analytics platform and optimize the experimentation stack. Qualifications Required: - Excellent communication and stakeholder management skills. - 4+ years of experience in Product Analytics, preferably in fintech/accounting & tax/financial services/technology-driven & scale-up environments. - Ability to convey complex data insights clearly and refine presentation skills. - Value project management and possess good people skills. - Strong understanding of user experience as a key product component. - Action-oriented, self-starter, and capable of delivering results in a fast-paced environment. - Proficiency in SQL and working with complex datasets. Additional Information: Tide is available for SMEs in the UK, India, Germany, and France, with over 1.6 million members globally. The company has raised over $200 million in funding and has a diverse team of over 2500 Tideans across multiple locations worldwide. Tide fosters a flexible workplace model that supports both in-person and remote work, with a focus on face-to-face interactions to promote team spirit and collaboration. Tide values transparency, inclusivity, and a safe recruitment process for all candidates.,