Analyst - Process Analytics - SCM 5B

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• 24X7 Process with rotational shifts
• Monitoring of key engine parameter to detect impending failures and assess engine performance.
• Trend and data analysis backed with knowledge of aviation terms and troubleshooting
• Evaluate current state of engine performance and recommend course correction
• Interpret Technical publications like Aircraft Maintenance Manual (AMM), Fault Isolation Manual, Repair Manual etc.
• Communicate and follow-up with Product line team and customer
• Prepare and publish daily customer reports
• Drive and support continuous improvement efforts through LEAN philosophy

Qualifications we seek in you!

Minimum qualifications

• Bachelor’s Degree in Aeronautical Engineering, Bachelor’s degree in mechanical engineering, Aircraft Maintenance Engineers (A & C)
• Experience in Engine Health Monitoring (EHM) and Trend interpretation

Preferred qualifications

§ Previous experience in Engine Condition Trend Monitoring (ECTM) role

§ Effective probing skills and analysing / understanding skills

§ Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

§ Must be able to work on a flexible schedule (including weekend or night shift)

§ Strong attention to detail

§ Working knowledge of Microsoft tool like word, Excel and PowerPoint

Qualifications

Minimum qualifications

• Bachelor’s Degree in Aeronautical Engineering, Bachelor’s degree in mechanical engineering, Aircraft Maintenance Engineers (A & C)
• Experience in Engine Health Monitoring (EHM) and Trend interpretation

Qualifications

Certifications

Required Skills

Language

Language Proficiency -

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Job Type

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Remote Type -

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