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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

930 Reviews in Amazon
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ajeet dubey
6 months ago
Third class delivery and no customer care number
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Kunal Patil
a year ago
Very pathetic service from llcal amazon warehouse station .. without cutomer confirmation they cancelled the product without call . Amazon also supporting such delivery partner.
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Kumar Sankalp
a year ago
Worst experience ever...still waiting for my Bhagwad Geeta from 5july. After complaining they are showing delivered but still waiting...
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Sangeeta Krishna
7 years ago
I had booked a paper mache clock but was not delivered to me eve after the amazon agent contacted and assured me to deliver in the evening on Nov1, 2017. Very bad customer service. Till date I did not receive my item.
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Krishna Kumar
a year ago
My child wants to visit again and again
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P B SACHAN
2 years ago
Very bad experience with Amazon and delivery system, not able to deliver in stipulated time, my parsel is laying in godown since last 3 days, even destination is only 02 km
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Divyanshu Shakya
2 years ago
delvry boy pick up my product but not mention thats ..so my refund not return. plz suggest what i do....(sgpgi lucknow)
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Ankita Maurya
a year ago
worst experience they did not pick the cll on time and so many worst experiences ive faced
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niraj tewari
7 years ago
I've ordered a shirt from Amazon .It is showing delivered to me but I've not got the consignment. Worst experience as they are doing fraud to customers. Already paid for the order by Amazon pay.
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Ashish Chowdhary
5 years ago
Very pathetic service, no number working. Product arrived at the delivery center 5 days ago and still not delivered on time. It’s shown on the app that the product is out for delivery but still no message …
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