Company Overview Join Alohaa.ai , a growing CPAAS technology company where you'll play a crucial role in developing and maintaining cutting-edge voice communication solutions. We're building scalable telecom infrastructure that serves enterprise clients across various industries. Position: Telecom Engineer Department: Engineering Location: Hyderabad - Hybrid Employment Type: Full-time Experience Level: Mid-Senior Level (4+ years) Salary: ₹18,00,000 per annum Role Summary We are seeking an experienced Telecom Engineer to join our technical team. The ideal candidate will have hands-on experience with telecom infrastructure, VoIP technologies, and open-source telephony platforms. You'll be responsible for designing, implementing, and maintaining robust telecom solutions that power our calling platform. Key Responsibilities Infrastructure & Development Design, deploy, and maintain Asterisk-based telephony systems and FreePBX configurations Develop and optimize SIP trunking solutions for enterprise-grade voice communications Implement WebRTC solutions for browser-based calling capabilities Configure and troubleshoot VoIP protocols including SIP, RTP, and related technologies Build and maintain telecom APIs for seamless integration with third-party systems System Operations Monitor and optimize call quality, latency, and system performance Implement redundancy and failover mechanisms for high availability Troubleshoot complex telecom infrastructure issues and provide rapid resolution Perform capacity planning and scaling of telecom resources Ensure compliance with telecom regulations and industry standards Integration & Support Integrate telephony solutions with CRM platforms and business applications Collaborate with development teams to implement calling features and APIs Provide technical support for enterprise clients during implementation Document system architectures, configurations, and troubleshooting procedures Participate in on-call rotation for critical system maintenance Required Qualifications Experience & Skills Minimum 4 years of hands-on experience in telecom/VoIP engineering Proven expertise with Asterisk PBX system configuration and administration Strong experience with FreePBX setup, customization, and maintenance Deep understanding of SIP protocol, call flows, and troubleshooting Hands-on experience with VoIP technologies and call routing Practical knowledge of WebRTC implementation and browser-based communications Experience with RTP/RTCP protocols and media handling Technical Requirements Proficiency in Linux/Unix system administration Experience with SIP trunking providers and carrier integrations Knowledge of network protocols (TCP/IP, UDP, NAT traversal) Familiarity with database systems (MySQL, PostgreSQL) Experience with scripting languages (Bash, Python, or similar) Understanding of telecom codecs (G.711, G.729, etc.) Additional Preferred Qualifications Experience with cloud telephony platforms (Twilio,CallHippo Etc.,) Knowledge of IVR systems and call flow design Familiarity with CDR analysis and call analytics Experience with API development and integration Understanding of the telecom Infrastructure Knowledge of security best practices in VoIP environments What We Offer Compensation & Benefits Competitive salary of ₹18,00,000 per annum Performance-based bonuses and incentives Health insurance coverage Professional development opportunities Flexible working arrangements Growth Opportunities Work with cutting-edge telecom technologies Opportunity to architect solutions for enterprise clients Collaborative environment with an experienced engineering team Direct impact on product development and company growth Continuous learning and skill development support Ideal Candidate Profile Strong problem-solving skills with attention to detail Excellent communication skills for client interactions Ability to work in a fast-paced startup environment Self-motivated with an ability to work independently Team player with a collaborative mindset Passion for telecom technology and innovation Application Process Please submit your resume along with: Portfolio of telecom projects you've worked on Brief description of your experience with the mentioned technologies Any relevant certifications or training  Ready to build the future of business communications? Apply now and join our team of innovative engineers!