Responsibilities: * Maintain high customer satisfaction ratings * Manage CRM database * Collaborate with sales team on strategies * Respond promptly to queries via phone/email * Resolve complaints professionally
Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of client satisfaction and retention. Develop and implement strategies to increase sales revenue by identifying new business opportunities and upselling/cross-selling existing products/services. Collaborate with internal teams (e.g., operations, marketing) to resolve customer issues and improve overall service delivery. Analyze data to identify trends and areas for improvement in CRM processes, making recommendations for process enhancements. Provide exceptional after-sales support to customers, addressing their needs promptly and professionally.
Roles and Responsibilities Provide exceptional customer service by greeting customers warmly, understanding their needs, and offering personalized product recommendations. Maintain store appearance standards, including visual merchandising, inventory management, and stock replenishment. Assist customers with purchasing decisions through product demonstrations and provide after-sales support as needed. Collaborate with colleagues to achieve sales targets and maintain a positive work environment. Ensure accurate cash handling procedures are followed at all times.
Roles and Responsibilities Manage accounts payable, accounts receivable, bank reconciliations, GST filings, TDS calculations, vendor payments, and vendor reconciliations. Ensure accurate and timely processing of financial transactions to maintain a healthy cash flow. Prepare MIS reports on a regular basis to track business performance. Coordinate with internal teams for smooth execution of accounting operations. Provide support in auditing processes by preparing necessary documents and records.
Job Summary: We are immediately hiring Retail Sales Associates to join our dynamic team in Mumbai. The ideal candidate should have excellent communication skills, a customer-first attitude, and a passion for retail sales. You will be responsible for providing an outstanding shopping experience while contributing to the achievement of store sales targets. Roles and Responsibilities: Provide exceptional customer service by greeting customers warmly, understanding their needs, and offering personalized product recommendations. Maintain store appearance standards , including visual merchandising, inventory organization, and stock replenishment. Assist customers with purchasing decisions through product demonstrations and provide after-sales support as required. Collaborate with team members to achieve store sales goals and ensure a positive, team-oriented work environment. Ensure accurate cash handling and compliance with company billing and payment procedures. Stay updated on product knowledge, promotions, and brand offerings to effectively engage with customers. Required Skills : Experience: 2 7 years in retail sales, customer service, or a similar role. Strong communication and interpersonal skills. Presentable, proactive, and customer-focused approach.
Role Overview The Retail Sales Associate is responsible for delivering excellent customer service, driving sales, and ensuring smooth store operations. The role involves assisting customers, maintaining product displays, handling transactions, and supporting overall store goals. Key Responsibilities: Greet and engage customers in a friendly and professional manner. Assist customers in identifying their needs and recommend suitable products. Demonstrate in-depth product knowledge to enhance customer experience. Achieve individual and store sales targets. Manage billing, payments, and cash handling accurately. Ensure stock replenishment and maintain product displays as per merchandising standards. Handle customer queries, complaints, and returns politely and efficiently. Support store opening and closing procedures. Maintain cleanliness, organization, and safety of the store. Stay updated with promotions, product launches, and company policies. Qualifications & Skills: Minimum [High School Diploma / Graduate degree] or equivalent. Prior retail or customer service experience preferred. Strong communication and interpersonal skills. Sales-driven with a customer-first approach. Ability to work in a fast-paced environment and handle multiple tasks. Basic knowledge of POS systems and MS Office is an advantage. Flexible to work shifts, weekends, and holidays.