Company Description Akasa Institute is a modern tech training institute focused on empowering individuals with practical digital skills in Digital Marketing, Website Development, and Full Stack Development. The institute offers hands-on learning experiences, mentorship from industry experts, career services, and flexible learning modes. Akasa Institute aims to help students, professionals, and entrepreneurs build strong digital foundations and excel in the tech world. Role Description This is a full-time on-site Video Editor role located in Chennai at Akasa Institute. The Video Editor will be responsible for video production, editing, color grading, motion graphics, and graphics work on a day-to-day basis. Qualifications Video Production and Video Editing skills Video Color Grading and Motion Graphics skills Graphic design skills Proficiency in video editing software Experience in producing engaging video content Knowledge of industry trends and best practices in video editing Excellent attention to detail and creative thinking Show more Show less

Key Responsibilities: Inbound Calling: Receiving a high volume of calls to potential customers to introduce products/services, explain their benefits, and assess their needs. Lead Generation and Qualification: Identifying and qualifying leads through phone conversations, gathering relevant information, and building a pipeline of potential customers. Sales Closing: Persuading potential customers to purchase products/services, handling objections, and closing deals over the phone. Customer Relationship Management: Maintaining and updating customer information in the company's CRM system, building relationships with customers, and ensuring customer satisfaction. Product Knowledge: Developing and maintaining a strong understanding of the company's products/services to effectively communicate their value to customers. Reporting and Analysis: Tracking sales performance, generating reports on call activity and sales results, and identifying areas for improvement. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for effectively communicating with customers and building rapport. Sales Skills: Strong sales skills, including persuasion, negotiation, and closing techniques, are crucial for achieving sales targets. Customer Service Skills: A customer-focused approach with the ability to handle customer inquiries, resolve complaints, and build positive relationships. Product Knowledge: In-depth knowledge of the company's products/services is necessary to effectively communicate their value and address customer questions. Technical Skills: Proficiency in using CRM systems, databases, and other relevant software is important for managing customer data and tracking sales performance. Time Management and Organization: The ability to manage multiple tasks, prioritize leads, and meet deadlines is essential for success in this role.

Role & responsibilities Handle inbound calls from students and parents enquiring about courses. Follow up regularly with interested leads via phone or WhatsApp. Clearly explain course details, fees, and career benefits. Convince and convert inquiries into confirmed enrollments. Maintain accurate call and follow-up records in CRM or Excel. Coordinate with the admission team for seamless enrolment processing. Preferred candidate profile Strong verbal & Text communication (English + local language) Excellent convincing and follow-up skills Target-driven and result-oriented Basic computer knowledge (MS Excel / CRM) Prior experience in student counseling or telecalling preferred