Responsibilities/Activities: 1. COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL 2. E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES. 3. COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION. 4. AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS. 5. COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR. 6. PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT. Job Types: Full-time, Permanent Work Location: In person
Responsibilities/Activities: 1. COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL 2. E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES. 3. COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION. 4. AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS. 5. COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR. 6. PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT. Job Types: Full-time, Permanent Work Location: In person